Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Local File Artwork not appearing on phone

Local File Artwork not appearing on phone

Plan

Premium

Country

Uk

Device

MacBook Air and IPhone 11

My Question or Issue

I have got some local files and synced them to my phone. However, only half of the files have cover art on my phone, despite them all having cover set on my MacBook. This occurs even when they are downloaded from the same source. I have restarted/updated Spotify, tried to redownload the local files, deleted and reinstalled Spotify, but none of it has worked. Does anyone have a solution?

 

 

26F66054-788D-4BBB-AEE1-84FB531E42A3.png
9E14DA50-444C-4D31-83B4-AAAF08B24F8A.png
Reply
3 Replies

Hi there @BehemothApe,

 

Thanks for reaching out about this in the Community!

 

You can try to change the Album cover on your iTunes first and then download and re-upload the songs to Spotify. 

 

Make sure that the covers are 640x640 px at most. Some users report that those dimensions don't always work, so I'd go with something like 300x300 px. 

 

The Album covers are embedded in the file metadata, so you might also try using another third-party software to edit that.

 

Hope this helps. Don't hesitate to reach out again if you have questions.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

(Post edited because I realized the title of the playlist in the last image may and likely does go against the guidelines of this forum lol)

Hey there!

So, I was having this issue last night, both with cover art and song info, and wrestled with my computer for hours to find a solution. Granted, I am working with Windows, so I do not know how much variance may be introduced by that, but we share a phone model, so it's not impossible there's some overlap, too.
The solution for me was... Surprisingly, and oddly (but frustratingly) simple. Hopefully the photos show in order, but. As I was adding the files to Spotify just  from the source "Music" on my computer, but I didn't have anything organized at the time, it originally looked like the first photo.

Even though each individual song had been corrected in both Windows Media Player and Groove Music to have the correct info, and two songs showed this in Spotify, the other three did not, which was odd, because two were on the same album as one of them.
The second photo was a last resort attempt, to try and force the computer to recognize them as different albums with independent covers, artists, etc., and to force update all of their info in the desktop client. I sorted them this way, added a JPG of the cover art to each folder named "album art," and restarted Spotify on my computer. On my PC, this fixed the issue, so I just had to re-sync with my phone to try and update.
Once doing this, all the information was updated correctly, and appeared as it does in the last image.

Fortunately, I only had five songs to work with at this time. Might be a bit more of a hassle for larger libraries of local files, but it at least worked for me. But again, I am on Windows, and this absolutely could cause some variance since you're on Mac.

 

Hopefully this works for you as well, though, as I know having the info and art line up for me is extremely important, which is why I spent hours on this lol.

Best of luck!

image.png
image.png
IMG_8544.jpg

 

I downloaded local files from my computer (Macbook) to my iPhone.

But the album art doesn’t show up on NOW PLAYING SCREEN on iPhone. 

It’s very frustrating that for years people complain about this and there is still no fix.D8D1AC40-1558-481C-9D7A-D48C900B7E91.jpeg

 

705B97C2-9ED7-4383-8079-230DDDDE5E5F.png

On Macbook, album art is displayed properly as below. 

84A68516-4277-4192-A254-53CF19FE8DA0.png

Plan

Premium

 

Country

Japan

 

Device

  • iPhone SE 3

Operating System

iOS 16.1

Suggested posts