Local Files showing on Mac but not iPhone

[amanchahal]

Plan

Premium

Country

United Kingdom

Device

iPhone X

Operating System

iOS 13

My Question or Issue

All local files can be played on my Mac but only some of them can be played/show up on my iPhone and the vast majority won't show up, and I've done all the steps I've seen on here and so am completely lost. Please help!

[Xenia]

Hey there @amanchahal,

Thanks for reaching out! We'll happily help you with your local files.

We recommend that you do a clean reinstall of the app on both devices. Then import the local files on your Mac, add them to a playlist and download it on your iPhone over the same network. Make sure to follow the instructions here. You can also look up a detailed download guide on this page. Keep in mind that only files from official sources can be imported.

If that doesn't work you can post screenshots on how the files are displayed in the playlist, as well as the exact version of the app and we'll see what we can suggest next 🙂

Hope this helps. Keep us posted on your progress.

Have an awesome day!