Local files wont save onto Iphone

[lord_remaker]

Plan

Premium

Country

United States

Device

Iphone X and Asus ZenBook 14

Operating System

IOS 14

My Question or Issue

I've downloaded and saved music from local files before, but when I try now it tells me to sync my devices and I have but nothing is working. I've looked at several videos and post on the community website to see what the issue is, but still haven't found what could be the problem. As I have said I've done it before in the past and don't really know why it isn't working now.

[Ver]

Hey @lord_remaker,

Thanks for reaching out to us and welcome to the Community 🙂

We'd suggest you restart your devices and then log out and log back in again. After that you can open the app on both devices and try syncing the music up. It's important that the devices are on the same network. 

If the issue persists, you can restart the router. It's also a good idea to turn on ‘Show unavailable songs in playlists’ in the Settings.

Keep us in the loop! We'll be happy to lend a hand if you need more help.