Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Loved songs not consistent between playlists

Solved!

Loved songs not consistent between playlists

Plan

Premium

Country

Lithuania

Device

Samsung Galaxy Z Fold 2, but also a Chrome Browser

Operating System

Android 10

 

My Question or Issue

I have marked quite a few songs as "loved" and then put them in my personal playlist. In addition, I have set Spotify to download the whole playlist, so when I view my playlist I see the heart icon and a small arrow to show that the song has been downloaded.

 

However, when I open another playlist created by someone else, "loved" tracks are no longer correctly marked. In particular, one playlist contains 2 songs that I have in my personal playlist as well and I have "loved" them both, but only of them is shown as "loved" in that playlist.

 

Note, that both songs have the green arrow to show that I have downloaded the song, so the songs must be the same ones as in my personal playlist. I have checked the album of the songs, and it's the same album - not the case where one is from an album, and another just a single.

 

Originally noticed the issue on Android application, but then I checked the Chrome browser and it also doesn't show that I "loved" the song.

Screenshot_20201219-121035_Spotify.jpg
Screenshot_20201219-123544_Spotify.jpg
Reply

Accepted Solutions
Marked as solution

Hi again @vinillum,

 

Thanks for keeping in touch and sending that info.

 

We can see that the URIs of each album and track are different. This happens when an artist decides to reupload their music to Spotify, therefore a new URI is created for the new content, even when it's the same track/album. When an old version is removed, the original URI starts redirecting to the newer version, but both URIs remain in Spotify.

 

That's why the track appears as liked (💚) in one playlist but not in another, as both URIs are different and technically, you only liked one of the two ''versions''. However, Spotify recognizes it's the same song and that's why both appear as downloaded (green arrow), as you already have one of those ''versions'' downloaded.

 

We hope this sheds some light on this. If you have any questions, give us a shout.

 

Cheers!

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

8 Replies

Hey @vinillum,

 

Thanks for posting here in the Community 🙂

 

Could you try logging in to another account? Are there any changes? That way we can check if it's an account-related issue.

 

Just to double check- does this happen also with other songs or only this particular song? You can also send us the URI of the song. We'll look into this further.

 

Keep us in the loop! If you have more questions, we are here for you.

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hi @Ver,

 

Don't have another account to check, however URIs do reveal something. I have seen this happen with another songs as well. "Strong" by London Grammar for example:

 

In my personal playlist the song is https://open.spotify.com/track/1Szvr1s4BZlsb7DeDiY5J5 and it's coming from this album https://open.spotify.com/album/0a1jypQpuHifoY7T5HH15m


But the song on the public Spotify curated playlist is https://open.spotify.com/track/6k1I9gABiasGZiWWAosAEb and it's coming from this album https://open.spotify.com/album/0Jxn7c5MQwqvkahOp4YiB5


The albums look identical and Spotify app on Android is able to recognise the songs as being identical, because they both have the green arrow telling that I have the song downloaded, but only one of the songs has the "love" marker set.

 

Hope that's enough information to investigate. Thanks.

The reply has formatted my reply with internal player, so leaving the reply again with song IDs here.

 

In my personal playlist the song is 1Szvr1s4BZlsb7DeDiY5J5 and it's coming from this album 0a1jypQpuHifoY7T5HH15m


But the song on the public Spotify curated playlist is 6k1I9gABiasGZiWWAosAEb and it's coming from this album 0Jxn7c5MQwqvkahOp4YiB5

Hey there @vinillum,

 

Thank you for your post in this thread.

 

Could you send us the Spotify URIs? To find it:

  1. Open the Spotify desktop app and go to the content. 
  2. Click (...) and select Share.
  3. Click Copy Spotify URI. The code is copied to your clipboard.
  4. Paste the URI into your reply.

 

You’ll know it's right if it looks like this: spotify:album:123456789. It’s not the same as a link, which starts open.spotify.com.

 

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Hi @Jeremy,

 

In my personal playlist, where the song is correctly identified as "loved", the song is spotify:track:1Szvr1s4BZlsb7DeDiY5J5 and it's coming from this album spotify:album:0a1jypQpuHifoY7T5HH15m


But the song on the public Spotify curated playlist, where "love" status is gone, is spotify:track:6k1I9gABiasGZiWWAosAEb and it's coming from this album spotify:album:0Jxn7c5MQwqvkahOp4YiB5

Marked as solution

Hi again @vinillum,

 

Thanks for keeping in touch and sending that info.

 

We can see that the URIs of each album and track are different. This happens when an artist decides to reupload their music to Spotify, therefore a new URI is created for the new content, even when it's the same track/album. When an old version is removed, the original URI starts redirecting to the newer version, but both URIs remain in Spotify.

 

That's why the track appears as liked (💚) in one playlist but not in another, as both URIs are different and technically, you only liked one of the two ''versions''. However, Spotify recognizes it's the same song and that's why both appear as downloaded (green arrow), as you already have one of those ''versions'' downloaded.

 

We hope this sheds some light on this. If you have any questions, give us a shout.

 

Cheers!

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Hi @CarlosE,

 

Thanks for the info. Since Spotify is able to tell that it's the same song, can't it also tell that for the purposes of likes? I use likes quite a lot as both a visual and playlist-like reminder, so not seeing that I have already liked the song is a bit of a nuisance.

 

I guess, you could treat that as a feature request. Not urgent, obviously, but it would be nice if developers added this into their backlog.

 

Thanks.

Hey there @vinillum,

 

Thanks for getting back in touch.

 

We really appreciate your feedback and will make sure to pass it on to the right folks.

 

If you would like to make a suggestion for how this functionality could be improved or think that other users feel the same way about this, you can submit an idea via the Idea Exchange. This is the best way for us to gauge the relative popularity of different ideas among users. Others can then vote on it or add to the conversation to show their support.

 

We also recommend checking out this idea. If you think that's a good one, you can add your +Vote and Subscribe to be on top of any new updates we share about it.

 

You can also read more about how feedback on ideas reaches Spotify here.

 

If you need anything else, we're just a post away.

 

Take care!

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts