Most/All of the songs in multiple playlists of mine does not play.

[ThatDuckie]

Plan

Premium

Country

United States of America 

Device

Samsung Galaxy Note 10+, PC

Operating System

Android, Windows

My Question or Issue:

My playlists won't play. The songs are available when it's searched one by one but in my playlist it does not work. The songs are all greyed out. 

How do I fix this? 

[Ver]

Hey @ThatDuckie,

Thanks for posting here 🙂

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one. 

In case nothing changes, it's a good idea to try with another account on the same devices to see if that makes a difference. That way we can check if this is an account or a device-related issue.

Keep us posted.