My Liked Songs disappear on desktop app but visible on mobile/web

[oguzhantukuc]

When I open spotify on my desktop app or on my brothers desktop app, I click on my "Liked songs" and It says "go to browse". I can see all my 532 liked songs on my mobile app and on web player. But couple of days ago they disappeared on the desktop app. I tried reinstalling so many times and logged in from different desktops, it is the same. I tried deleting the "hosts" and it was no use.

Plan

Premium

Country

Turkey

Device

Oneplus 5t

Operating System

Windows 10

[Billy-J]

Hey @oguzhantukuc, thanks for reaching out to the Community!

Thanks for performing all of those troubleshooting steps.

This is an Ongoing Issue that Spotify is investigating, which you can find more information about here. On that page, there will be a status update of the next steps to take and information to provide. Please add your +VOTE, as this will help with the investigation. Additionally, subscribe to the thread by selecting the 3 dots at the top right-hand corner.

Hopefully, this gets fixed soon!

[Odoevsky]

Same problem! Also previously played tracks are not shown. And sometimes there is a fail when try to listen to tracks played on phone through the PC (wi-fi connection)

[karinatorres14]

I am having the same issue. Were you able to get this solved? Because I also tried everything you did and nothing works. I can also access it on the web player and mobile app, just not the desktop.

[Blunder]

Same Problem for me but I still can access my liked songs on Desktop but not on mobile

[karinatorres14]

Mine is the opposite. I can access it on mobile, but I cannot access it on my desktop. Spotify has a twitter account that is for support/help, but they haven't responded to me.

[Elena]

Hey there @karinatorres14 and @Blunder,

Thank you for your posts.

@karinatorres - we actually had an ongoing issue about Liked songs that weren't visible on the desktop app. That should be fixed now.

If the issue persists for you we recommend you to perform a clean reinstall of the app.

If that doesn't do the trick, try with another internet connection to see if the issue still occurs.

@Blunder - when it comes to Liked songs that are not visible on your mobile phone, we have an ongoing issue under investigation about this. You can follow the steps in there to try and solve this and if the issue persists you can leave a +Vote and subscribe to the thread for any updates.

We hope the information above was helpful.

Keep us posted. We're always one reply away.

Cheers!