No se Descarga toda la música y no reproduce en off line

[#1]

Buenos días, no se descargan todas las canciones de la carpeta y no se reproducen offline

[Susan_GP]

Hi there, 

Thanks for getting in touch about this in the Community! We hope you don't mind a reply in English as it's the official language of the Community.

For starters, try clearing the app's cache and data by going to Settings > Apps > Spotify > Storage. That should delete the downloads on Spotify. Try downloading your music again and check if that helps. Additionally, check if there are any local files within the playlist that is being downloaded. If so, remove them temporarily.

If the above doesn't help, we'd recommend performing a clean reinstall of the Spotify app with these steps. No worries, you won't lose any saved content. Also, make sure you have enough space on your device for the downloads.

If the issue persists, send over the make/model and OS of the device along with the Spotify version you are currently running.

We'll keep an eye out for your reply!