Not able to download new songs

[itsyoungar]

Plan

Premium

Country

United states

Device

Galaxy 10plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I cant download any new albums or Playlist. I just keep getting the Waiting to download message on everything I try to download. Why is this? I attached all my memory from my phone and my spotify premium memory as well.

 

 

[itsyoungar]

I Uninstalled and reinstalled the app and still have the same issue. Can anyone help?

[itsyoungar]

Nothing yet?

[Alex]

Hi there @itsyoungar,

Thanks for reaching out about this in the Community!

Apologies for the delayed response, we've just come across this thread.

Could you try to perform a clean reinstall of the app. This involves deleting the app cache and it's a bit different than just deleting and re-downloading the app. You can check out the device specific steps here.

If that doesn't make a difference, could you try changing the default download location, following the instructions from this support article.

Let us know how it goes.