Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Devices
(iPhone 12 pro, windows laptop)
Operating System
(iOS 17, Windows 11)
My Question or Issue
My Playlists that I've created have disappeared before but I could just search the name in the main search menu and it would show up, but this time it isn't showing up, it been gone for some days now, i didn't click any options that would hide the playlist, I just opened the app and it was gone...
Solved! Go to Solution.
Hi @OriginalOrigin, thanks for writing.
That's odd! Playlists don't disappear like that. Do both your devices show the same scenario?
Anyway, my first suggestion is that you double check if you logged in a second Spotify account:
https://www.spotify.com/account/overview/
If the account you're logged in is correct, you can also click on "Recover playlists" to see if they were deleted for some reason.
Let me know how it goes!
Hi @OriginalOrigin, thanks for writing.
That's odd! Playlists don't disappear like that. Do both your devices show the same scenario?
Anyway, my first suggestion is that you double check if you logged in a second Spotify account:
https://www.spotify.com/account/overview/
If the account you're logged in is correct, you can also click on "Recover playlists" to see if they were deleted for some reason.
Let me know how it goes!
Hi, @Bittencourt, it worked.
I had to restore the playlist like you said, it's strange how it got there...
Hey @OriginalOrigin, that's good news!
I'm glad I could help.
Hello, I have Spotify on Mac and have the same problem. All my lists, including "My favorite songs", have disappeared, but I can still see them on the web browser and on my phone. What can I do? Should I reinstall Spotify on Mac or look for a previous version?
I logged out of my account for no reason. After logging in again, all my music favorites list disappeared.
I can’t find my liked music now that my premium subscription is over.
Hello @Layyy
Thanks for posting on the Community.
When your Premium time is up you only lose access to the Premium benefits. Your Library contents (playlists, liked songs, etc.) remain intact. If you’re not seeing your liked playlist it’s possible that you’re logged into a different account. For more info in regards to this check out the solution in this thread.
We’re here for you in case any questions arise. Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…