Playlist stops on specific songs

[alebmez]

Premium

France

Device

Iphone 11

Operating System

OS 14.7.1

Hello everyone, 

Since 2 weeks, I encounter a problem on Spotify when I'm on mobile. Certain spectific songs don't start and I have to push play a lot of time to make it play. For the moment, I notice this problem in only one playlist and specific songs (between 5 and 6 songs). There is no error message, it just stop before the song begins. Sometimes, it also stops after a few seconds. 

Thanks for your help ! 

[Jeremy]

Hi there @alebmez,

Thank you for reaching out to the Community. We'd like to take a closer look into this.

Can you start with performing a clean reinstall of the app? This will make sure there's no old cache files causing this.

On another note, do you get the same behavior if you're using a different device?

We'll keep an eye out for your reply.

Take care!