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Playlists missing after having Premium then back to free now back to Premium again

Solved!

Playlists missing after having Premium then back to free now back to Premium again

 

Premium

Australia 

 

Device

iPhone

 

My Playlists are missing after having Premium then back to free now back to Premium again. They are not in restore.

 

Reply

Accepted Solutions
Marked as solution

Hi there @rodb8857,

thanks for posting !

 

Users often create more than one account which in this case can explain the missing content.

 

Please use this help page to locate all account listed with your details.

Then, make sure you're logged into the correct account.

 

Let me know how it goes 🙂

View solution in original post

2 Replies
Marked as solution

Hi there @rodb8857,

thanks for posting !

 

Users often create more than one account which in this case can explain the missing content.

 

Please use this help page to locate all account listed with your details.

Then, make sure you're logged into the correct account.

 

Let me know how it goes 🙂

Many thanks. Much appreciated.

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