Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with favorites

Problem with favorites

  • Plan: Free
  • Country: Poland
  • Device: Smartphone
  • Operating System: Android 13

My Question or Issue

 

  • many of ignored tracks got unignored without my interaction and were played
  • some of favored by me tracks have removed their "favorite" status without my interaction
Reply
1 Reply

Hi @mdziczkowski,

 

Thanks for reaching out. Could you elaborate a little bit further on what the exact behaviour is? Namely:

  • Regarding the disliked/ignored songs, do those still appear in the list as shown here or were they removed from there? And if instead they simply still appear in certain playlists, which ones are those? There are only specific playlists that are affected by this list.
  • Regarding the liked songs issue, were the tracks really removed or are they simply no longer available on Spotify? Enable the setting to show unavailable content from your app's settings and check, if the songs are still in the list, but are greyed out, then this is a matter of availability.

Let us know how it goes.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts