Extended data been sent to me. Missing data from October to January 2023

[Paddipat]

Hey folks, are there still any problems with the data? Because I've requested my data from Spotify a few weeks ago, maybe two months, and I've just noticed in stats.fm that my data for the time between January and May 2017 is completely missing. Everything else in the 7 years time span is there, but for some reason only these 5 months are missing.

[Joan]

Hi there @Paddipat,

Thanks for the reply. The issue from the thread you were previously replying to has been resolved, so you must have some other more specific issue. Since we here on the Community cannot directly access and work with accounts and user data, please reach out to our support team so that they can check backstage and look into this for you. When doing so, make sure to have all your payment info on hand, as those will be necessary for search and verification.

Cheers!