Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Repeated songs on playlist suggestions

Repeated songs on playlist suggestions

Plan

Premium

Country

Australia

Device

Pc &Mobile 

Operating System

Windows & Android

 

My Question or Issue

My playlist's suggested songs are the 3 same songs and if i add/remove any of them to or from the playlist another set of the same 3 songs appear, this is happening in a playlist thats about 250 songs large

YZhao_0-1688387030636.png

 

YZhao_1-1688387125153.png

 

Reply
6 Replies

Hi there @YZhao,

 

Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on specific one(s)? How does it look on the webplayer?
  • When did this start happening?
  • Is only one playlist affected?
  • If you create a new playlist and copy the same songs into it, does the same thing happen?

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

hey joan,
it shows the same on all platforms, it shows the same on the webplayer
it started happening i think a month after i made the playlist
yes its only this one playlist being affected
yes the same thing happens

 

Hey @YZhao,

 

Thanks for getting back to us.

 

We'd suggest logging out and then logging back in two times in a row on your devices to see if that does the trick. It sounds a bit odd, but it forces a sync between the account and your device which might be helpful in this case.

 

Something else you can also try is clearing cached files by following these steps.

 

There's also an idea about being able to remove songs from the recommended section of your playlist, which you may find interesting. Feel free to check it out and show your support by giving it a thumbs up! The more votes an Idea gets, the more likely it is to get implemented 🙂

 

You'll also find all the relevant info about our Idea Exchange and how the Community feedback gets implemented here if you'd like to know more about the topic.
 

Hope this helps. If anything else comes up, the Community will be here for you. 

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

hey, ive relogged twice on my platforms and cleared cache but still hasnt fixed itself any other suggs?

 

Hi there @YZhao,

 

Thanks for the reply.

 

Sorry to hear that nothing from the above helped. 

 

You can try adding or removing some songs from the playlist to mix up the recommendations algorithm. To be honest, in some playlists you won't get a big variety of recommendations if the songs inside are not from various genres. 

 

It's best if you leave your vote and feedback under the Ideas that @Lyubka has linked to. This feedback is being regularly passed on to the developer teams at Spotify.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

problem is though, it's my main playlist and its around 250 large so it definitely has enough variety to get new recommended songs but it just doesnt. 

Suggested posts