Scrolling down suddenly goes to the top on main screen

[Ginux]

Plan

Premium

Country

France

Device

Samsung Galaxy S21 FE 5G

Operating System

Android 13, OneUI 5.1 (SPL: 1st Nov 2023)

Spotify apk version: 8.8.96.364

My Question or Issue

Recently I experienced issues scrolling down on the main screen, for unknown reason while I am scrolling down, scroll goes back up to the top.

Video describing the issue: https://we.tl/t-KwMJjnF4e8 (too heavy to upload directly here...)

[Maria]

Hey @Ginux,

Thanks for reaching out!

Could you check if you currently have Data saver switched on in the app? If so, try turning it off to see if you notice any difference. It's also worth making sure that you have the Canvas feature enabled as well. 

Another option is try clearing stored cache, and then log out and back in again. This action should resync your account info.

If that doesn't do the trick, could you re-send us the video, showing how things look from your end? We're afraid we couldn't open the file you sent over. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

Keep us posted on how it goes. Cheers!