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Solve the problem of songs not appearing in music albums

Solve the problem of songs not appearing in music albums

  • Hello Spotify, thank you very much for this fun and wonderful application, but I have new problems regarding my personal library and the ROMs of music composers, which is that whenever I click on any album in question, I cannot listen to the contents of the album. I will not be able to access the songs that the album contains. I can listen to any songs, for example, I can Listen to the songs I added to my favorites, but I will not be able to listen to other artists’ albums
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1 Reply

Hey @PLOTO,

 

Thanks for reaching out.

 

To investigate this further, can you please let us know the following:

  • The model, OS version and Spotify version of the devices this occurs on.
  • Do you get any error messages?
  • Does this happen in Offline mode? What about the web player?
  • Have you tried any troubleshooting steps like reinstalling the app or logging out and back in a couple of times?

If possible, please provide a few screenshots or a short video of how things look on your end.

 

Keep us posted.

MihailYModerator
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