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Song Radio Playlist

Solved!

Song Radio Playlist

Plan

Premium

Country

CA

Device

Desktop

Operating System

Win 10

 

My Question or Issue

 

Ever since updating my Win 10 client, the "Go to Song Radio" feature has been replaced with "Start Radio", which simply populates my queue with the chosen song's radio playlist. Before the update, I would be taken to a proper playlist page where I could browse the radio playlist and "like" it to save it to my library.

 

If this is a bug, please fix it. If this is a feature of the new app, please fix it. This sure looks like a bug to me, as the "Go to song radio" feature still exists on my mobile devices apps, my Macbook Pro, and on my Linux installation as well.

Reply

Accepted Solutions
Marked as solution

Okay good, I wanted to have you check those various places just in case there happens to be some kind of test going on just with your account (which can happen with features on occasion), but it definitely seems like some kind of bug as best I can tell. It looks like your Mac version is more recent than the Windows one, so I'm hoping this will resolve itself with a future update. For the record, I'm currently on 1.1.56.595.g2d2da0de-a on Windows and have the "go to song radio" option as expected. You might try running a clean reinstall, which may help to resolve the bug and/or trigger a more recent version to install. Be sure to follow the instructions on this page, as this is a bit more in depth than a standard uninstall/reinstall. Let us know if that fixes it for you!

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

7 Replies

Hey there @01101101110000, welcome to the community! I just checked on my Windows desktop app and can't seem to replicate the issue. Could you please tell me what version of Spotify you're currently running? You can find this information by clicking the three dot menu at the top left, then going to Help > About Spotify.

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for the reply! I'm on version 1.1.28.721.g5b5ee660

Great, that's helpful information. While you're at it, could you also please check what version you have on your Macbook Pro since you mentioned that it's working correctly on there?

 

Also, before we get too far, what happens if you log into the web player (located here), and right click on a song? Do you get the "go to song radio" option, or does it show "start radio" like on your Windows desktop app?

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Sure, so my Mac OS client is running version 1.1.56.595.g2d2da0de-a
The web app gives me the correct song radio playlist.
Marked as solution

Okay good, I wanted to have you check those various places just in case there happens to be some kind of test going on just with your account (which can happen with features on occasion), but it definitely seems like some kind of bug as best I can tell. It looks like your Mac version is more recent than the Windows one, so I'm hoping this will resolve itself with a future update. For the record, I'm currently on 1.1.56.595.g2d2da0de-a on Windows and have the "go to song radio" option as expected. You might try running a clean reinstall, which may help to resolve the bug and/or trigger a more recent version to install. Be sure to follow the instructions on this page, as this is a bit more in depth than a standard uninstall/reinstall. Let us know if that fixes it for you!

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Nailed it! Thanks for the advice. Issue resolved.

Awesome, glad your app is back to normal, thanks for the update!

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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