Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unknown songs in the favorites

Solved!

Unknown songs in the favorites

 

Pemium For Family

Turkey

 

Device

(iPhone 6S Plus)

Operating System

(iOS 11)

 

My Question or Issue

Hi,

I've just checked Favorites Songs menu under Library and I realized there are 582 favorites songs and only 4 songs belong to me others not. I am pretty sure because I am listening all times rock music but All favorites songs are hiphop. I've talked with my family members who are using spotify and they don't recognize these songs. How can it possible? How can I delete all favorites songs?

Reply

Accepted Solutions
Marked as solution

Hi there @desiredesire,

thanks for reaching out !

 

As you're using Premium Family which has each member having their own account i recommend you perform the following steps here on your private account which is linked to the Family plan.

 

Then, give your account 24-48 hours and check if it made any difference.

 

Keep me posted 🙂

View solution in original post

Marked as solution

Hi,

I just realized I can delete all favorites songs in Spotify app with select all songs Ctrl+A option. Thanks for help.

BRs

View solution in original post

3 Replies
Marked as solution

Hi there @desiredesire,

thanks for reaching out !

 

As you're using Premium Family which has each member having their own account i recommend you perform the following steps here on your private account which is linked to the Family plan.

 

Then, give your account 24-48 hours and check if it made any difference.

 

Keep me posted 🙂

Hello again,
Thanks for kindly and quick support. I've changed password and closed all session. Is there any way for delete all favorites songs?
Marked as solution

Hi,

I just realized I can delete all favorites songs in Spotify app with select all songs Ctrl+A option. Thanks for help.

BRs

Suggested posts