Very slow performance

[zamorano400]

Plan

Premium

Country

Spain

Device

(Windows desktop and laptop)

Operating System

(Windows 10)

Since the last big UI change, the desktop app has become unusable. I know I have a lot of playlists, and some of them with a lot of songs, and the desktop app never worked very well, but now it's a real shame. It is impossible to use. Every time I try to navigate through my library, it takes more than two or three minutes to see the playlist tree. When I try to load a large playlist it can take over five minutes and sometimes it just crashes. I tried several times reinstalling, clearing cache, using different devices (all of them modern with SSD and 16 GB of RAM), but the problem is always the same on all of them. If I sign in with another family account with fewer playlists and fewer songs in each playlist, it works fine. It's an obvious performance issue in the app. I'm paying $15 a month, so if the app can only work with a few hundred songs from now on, let me know and I'll look into a more serious music streaming app, not so focused on just beauty interfaces.