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Why does my device say I can't download music for offline listening.

Why does my device say I can't download music for offline listening.

I have two devices I downloaded the Spotify app. And both had downloaded music for offline listening, I'm trying to download music for the phone only yet it states I have to delete the music I downloaded onto my tablet.
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1 Reply

Hey,

Thanks for reaching out.
 

Currently, you can download music for offline listening on up to 5 devices. If you're getting an error message that you've reached this limit, it's a good idea to clean reinstall the app on your 2 devices to make sure there isn't some issue causing them to appear multiple times in the system.

Let us know how it goes.

MihailYModerator
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