Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
There is a problem. Some albums of some artists can be found directly using the search, but if you go to the page of this artist, and even by clicking on the name of the artist from the found album, this album may not be present in the discography vi...
Plan: PremiumCountry: Somewhere in Europe Device: Macbook Pro, new one Operating System: Big Sur My Question or Issue:The strangest thing. Based on a scanned image of handwritten song titles in an e-mail, I was recently adding songs to a new playlist...
PlanFamilyCountryUsDeviceSamsung A7Operating SystemAndroid My Question or IssueI am the admin on my family account, and none of the people on my plan can play explicit songs. I have the explicit content on in settings, I have Uninstalled and reinstal...
Hey guys, i made my own playslits with my favorites songs, im always adding new songs into it, but after i while i get bored of the order of the songs. Shuffle doesnt really help to mix it up a little, cause I end up listen to old and new songs all m...
Spotify should allow the option for a specific playlist to play its music starting with newly added songs, progressing towards older ones. Similar to how ‘liked songs’ does it. This should be a toggle-able setting for each playlist a player owns.This...
PlanPremiumCountryCanadaDeviceSamsung S10+ DesktopOperating SystemAndroid 11, Windows 10 My Question or IssueA playlist i created, and shared as collaborative does not show in my library. The only way i can access it is to have another member share a...
PlanPremium CountryArgentina DeviceMotorola g6Operating SystemAndroid My Question or Issue About a month ago the spotify stopped working for me. It wouldn't allow me like songs even when i liked them on another device the app wouldn't update,download...
I had to unfollow so many artists and albums because the primary library page is filled with playlists, artists, albums and podcasts. I have no need to view the artists and albums I follow on a daily basis. I prefer to sort my playlists after “recent...
Let me start by apologizing for this issue has been addressed before, the thing is whatever answers I find are never a solution to this.I have a collaborative playlist that I started with someone else, we've had it for a while with no problem but one...
I think it would be a great idea to allow users to create folders for their playlists. For example, I have many playlists I play in my yoga classes, and having a "Yoga" folder for all my playlists would be excellent. Pairing that with a "Party" or "R...
I am using Spotify Windows App (1.1.66.580.gbd43cbc9-a) and cannot make any playlist PUBLIC. It does not even show up on the menu, in the app, website or Phone app. I've been sharing playlists for years and current have many public playlists, but now...
PlanPremiumCountryUSADeviceMacbook Air, iPhone XROperating SystemiOS 10 My Question or IssueHi, I've noticed that a lot of songs have disappeared from my own playlists that I created myself. I googled the problem and saw that if you go to Settings > ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Usually, in collaborative Spotify playlists, the display name of who added a song is shown. But on the web player, what shows up instead is the username. For example, if a user has the username "user123" but has a display name "imuser", when adding a...
So the thing that Spotify does is when you like or dislike a song it will also like or dislike for you the same song but with a different length. I also have noticed that when I have duplicates (different albums) and I dislike a duplicated Spotify wi...
For some reason I can't select multiple songs in my library anymore. This makes managing large playlists extremely tedious. Is this a bug or has Spotify intentionally removed this feature? Plan: PremiumCountry: AustraliaDevice: Laptop (Acer Swift 3)O...
PlanPremiumCountryArgentinaDeviceLaptopOperating SystemWindows 10 My Question or IssueUntil a while ago, when I added a song to a playlist, it was added with the name of the artist and the song. However now, every time I add a track, the artist name ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) In one of my playlist I lost 2/3 of the songs. Almost 40 songs are gone (however I can find them on Spotify). It ...
It is impossible to sort podcasts in any matter (e.g., alphabetically, recently updated) without affecting the rest of the library (i.e., playlists, artists and albums). I had to unsubscribe from 20 different podcasts in order to view the ones I foll...
PlanPremiumCountryUnited StatesDevice(LG G8, PC)Operating System(Android 11, Windows 10) My Question or IssueShows to Try has been appearing at the top of my feed, even though I have never clicked on one, and that I need to scroll down to find my act...