Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Regular
  • 247244 Views
  • 83 replies
  • 87 likes
  • 247244 Views
  • 83 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Regular
  • 105742 Views
  • 230 replies
  • 43 likes
  • 105742 Views
  • 230 replies
  • 43 likes

Superuser Contribution Artist mix not showing up unless searched for

PlanPremiumCountryCanadaDevice(Samsung A71) My Question or IssueThe title pretty much explains it. When I goto the "made for you" menu in the search section I don't get all the mixes that were made for me, yet when I search for the mixes they are the...

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung A71)   My Question or Issue The title pretty much explains it. When I goto the "made for you" menu in the search section I don't get all the m...
  • Jeremy
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Introduce the possibility to filter the songs in the favorite songs list

Please introduce a filter to filter the songs in the favorite songs list (e.g. by artist or genre). I have about 1000 favorite songs from classic to rock and would find it cool to be able to filter by genre, for example, depending on my mood.

  • Visitor
  • Please introduce a filter to filter the songs in the favorite songs list (e.g. by artist or genre). I have about 1000 favorite songs from classic to rock and would find it cool to be able to filter b...
  • Xenia
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Artists Don't Update on Profile Load

Plan: PremiumCountry: United States The Recently Played Artists doesn't appear to update on profile load anymore. The only way I've been able to get it to update is by clearing my cache and reloading the app, which forces it to get the profile in its...

  • Regular
  • Plan: Premium Country: United States    The Recently Played Artists doesn't appear to update on profile load anymore. The only way I've been able to get it to update is by clea...
  • Derp32
  • Newbie
  • 1319 Views
  • 10 replies
  • 0 likes
  • 1319 Views
  • 10 replies
  • 0 likes

Superuser Contribution Blank Screen on MAC OS 10.6.8

Recently my screen only shows a blank black screen. I can't see my albums or artist anymore. I can't play radio stations. All I can play is my Songs list and I CAN see those. I can't add or search for artist. I understand that things get old, but com...

  • Regular
  • Recently my screen only shows a blank black screen. I can't see my albums or artist anymore. I can't play radio stations. All I can play is my Songs list and I CAN see those. I can't add or search fo...
  • Alex
  • Spotify Legend
  • 553 Views
  • 4 replies
  • 0 likes
  • 553 Views
  • 4 replies
  • 0 likes

Superuser Contribution How can you keep the order of the albums in a playlist?

Sometimes the order of the albums in a playlist is important. If I create the playlist on my laptop in a specific order and I want to listen to it on my smartphone in that order, I can't because the albums suddenly appear in alphabetical order. How c...

  • Casual Listener
  • Sometimes the order of the albums in a playlist is important. If I create the playlist on my laptop in a specific order and I want to listen to it on my smartphone in that order, I can't because the ...
  • Mihail
  • Spotify Legend
  • 1297 Views
  • 5 replies
  • 0 likes
  • 1297 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotyfy stops my lists and play other content

PlanPremium Operating SystemWindows 10 My Question or Issue I've a problem with my lists. Everything used to work ok, but today I start a list (it makes no difference if shuffle is active or not), and when the first sond ends spotify stops playing so...

  • Newbie
  • Plan Premium   Operating System Windows 10   My Question or Issue  I've a problem with my lists. Everything used to work ok, but today I start a list (it makes no difference if ...
  • Jeremy
  • Spotify Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution New interface is tr4sh

 This new bloated single item per line is completely useless

Screenshot_20211025-173727_Spotify.jpg
  • Newbie
  •  This new bloated single item per line is completely useless
  • MafeG
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 1 likes
  • 276 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Why did the album covers disappear from playlists view?

There was an update to the Spotify computer app. Before I could view playlists and see the album cover for every song in it (and not just the first 4 that spotify makes as the playlist picture). This helped me, a more visual person, quickly scan and ...

  • Visitor
  • There was an update to the Spotify computer app. Before I could view playlists and see the album cover for every song in it (and not just the first 4 that spotify makes as the playlist picture). This...
  • Paulgi
  • Roadie
  • 709 Views
  • 5 replies
  • 1 likes
  • Desktop
    Playlists
  • 709 Views
  • 5 replies
  • 1 likes

Superuser Contribution about the same tracks on the radio playlist

PlanPremiumCountryRussiaDevice(all)Operating System(all.) My Question or Issuewhen I turn on the radio on the playlist, then I have about the same mix, although I listen to quite a variety of music here are two screenshots showing the radio mix and o...

  • Casual Listener
  • Plan Premium Country Russia Device (all) Operating System (all.)   My Question or Issue when I turn on the radio on the playlist, then I have about the same mix, although I listen to q...
  • Ver
  • Spotify Legend
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Solved!! spotify wrapped 2020 playlist not showing up in uniquely yours

hey so i can't find my spotify wrapped 2020 playlist, i know it was there when the 2020 wrapped initially released, but now it's not in the uniquely yours section. please help my device is a late 2020 macbook air, my plan is free, i live in the u.s.a...

screenshot.png
  • Casual Listener
  • hey so i can't find my spotify wrapped 2020 playlist, i know it was there when the 2020 wrapped initially released, but now it's not in the uniquely yours section. please help 😞   my device i...
  • danganronpahater
  • Casual Listener
  • 957 Views
  • 2 replies
  • 0 likes
  • 957 Views
  • 2 replies
  • 0 likes

[Desktop][Playlists] Modify "Popular by listeners"

About a year ago I listened to a podcast called "Sleep with me" and now for more than a year, I continue to see at the top of Spotify "Popular for listeners to: Sleep with me". How do I get rid of this? Original in DutchIk heb een jaar geleden geluis...

  • Regular
  • About a year ago I listened to a podcast called "Sleep with me" and now for more than a year, I continue to see at the top of Spotify "Popular for listeners to: Sleep with me". How do I get rid of th...
  • OneByBoo
  • Roadie
  • 625 Views
  • 3 replies
  • 0 likes
  • Desktop
    Playlists
  • 625 Views
  • 3 replies
  • 0 likes

Superuser Contribution Empty library

I have at least a dozen playlists but they don't show up in my library, I have to look for them everywhere. I've seriously tried everything but no... I have a new phone, I don't know if this is the reason but what can I do ? I've logged out multiple ...

WhatsApp Image 2021-10-23 at 11.06.51.jpeg
  • Casual Listener
  • I have at least a dozen playlists but they don't show up in my library, I have to look for them everywhere. I've seriously tried everything but no... I have a new phone, I don't know if this is the r...
  • Alex
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing and broken Playlists

PlanPremiumMy Question or Issue Hi, I recently created 5 playlists for my upcoming Halloween-party. It took me 2 days to sort all my music into these playlists. Now all of the sudden the playlists are broken. Some of them have no name, others have no...

  • Casual Listener
  • Plan Premium My Question or Issue   Hi,   I recently created 5 playlists  for my upcoming Halloween-party. It took me 2 days to sort all my music into these playlists. Now all of...
  • CarlosE
  • Moderator
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is this album pinned on my home page?

Hi, I listened to the Medic Droid album “what’s your medium” once a few months ago and ever since it has stayed pinned at the top of my Home Screen as attached. The album is only available in the US, where I listened, but now I’m in the uk where the ...

  • Casual Listener
  • Hi,   I listened to the Medic Droid album “what’s your medium” once a few months ago and ever since it has stayed pinned at the top of my Home Screen as attached.  The album is only av...
  • CarlosE
  • Moderator
  • 1539 Views
  • 3 replies
  • 0 likes
  • 1539 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to remove Suggest Songs from the (Add to Playlist)?

For months now the suggested songs to add to a custom playlist of mine have been the same stale songs for months now. I've hit refresh probably 10 times and I don't want to add a single one of the song suggestions.Why is there not a way to remove a s...

Screenshot 2021-10-23 155205.png
  • Gig Goer
  • For months now the suggested songs to add to a custom playlist of mine have been the same stale songs for months now.  I've hit refresh probably 10 times and I don't want to add a single one of ...
  • Eni
  • Moderator
  • 673 Views
  • 1 replies
  • 0 likes
  • add songs
    suggest songs
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working, broken, bugged

PlanPremiumCountryPhilippinesDevice(Oneplus 8T, PS4)Operating System(Oxygen OS 11.0.10.10, PS4 Version 9.00, Windows 10, ) My Question or Issue Changed and edited a lot in this post: Shuffler is bugged and really likes to play a certain amount of son...

Screenshot 2021-10-06 053209.png 1123.png
  • Casual Listener
  • Plan Premium Country Philippines Device (Oneplus 8T, PS4) Operating System (Oxygen OS 11.0.10.10, PS4 Version 9.00, Windows 10, )   My Question or Issue   Changed and edited...
  • Alex
  • Spotify Legend
  • 2053 Views
  • 5 replies
  • 0 likes
  • 2053 Views
  • 5 replies
  • 0 likes

Superuser Contribution my songs missing on app on pc but on browser every thing is ok how to fix this problem

PlanPremium/familyDevice(PC)Operating System(Windows 10)My Question or Issuemy songs missing on app on pc but on browser every thing is ok how to fix this problemI reinstall but didn't work

  • Newbie
  • Plan Premium/family Device (PC) Operating System (Windows 10) My Question or Issue my songs missing on app on pc but on browser every thing is ok how to fix this problem I reinstall&nbsp...
  • Mario
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Grouping Albums and Bands

PlanPremiumCountryTurkeyDevice(iPhone 11)Operating System(iOS 14) My Question or IssueI want my downloaded albums to be grouped by bands like its in Itunes, Ive downloaded discographies of some bands but its difficult to handle album by album. Is it ...

  • Visitor
  • Plan Premium Country Turkey Device (iPhone 11) Operating System (iOS 14)   My Question or Issue I want my downloaded albums to be grouped by bands like its in Itunes, Ive downloaded di...
  • Alex
  • Spotify Legend
  • 2257 Views
  • 5 replies
  • 0 likes
  • 2257 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home screen all messed up

PlanPremium/FamilyCountryDenmarkDevicePC and AndroidOperating SystemWindows 10 and Android 10 My Question or IssueMy account was hacked on November 28th. Within an hour or two I had recovered access to my account, changed my password, and disconnecte...

  • Casual Listener
  • Plan Premium/Family Country Denmark Device PC and Android Operating System Windows 10 and Android 10   My Question or Issue My account was hacked on November 28th. Within an hour or tw...
  • Kiril
  • Moderator
  • 1054 Views
  • 5 replies
  • 2 likes
  • 1054 Views
  • 5 replies
  • 2 likes

Superuser Contribution share my home music stocked on my NAS

PlanPremiumCountryfrance Deviceimac et xiaomiOperating System(mac os 10.13.6 et android 9) My Question or IssueHow can i share bymyself my biblio music of CD in mp3 format on spotify. Actualy, i use Plex to share out of my homemy music doawnloaded in...

  • Casual Listener
  • Plan Premium Country france   Device imac et xiaomi Operating System (mac os 10.13.6 et android 9)   My Question or Issue How can i share bymyself my biblio music of CD in mp3 fo...
  • cypsele
  • Casual Listener
  • 1821 Views
  • 6 replies
  • 0 likes
  • 1821 Views
  • 6 replies
  • 0 likes