Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueWhen I click the heart to add a song or an album to my library it becomes deselected after a second. My library works fine on mobile.Here is a video of this happening:htt...
PlanPremiumCountryCanadaDeviceLGOperating SystemAndroid My Question or IssueWhen I navigate to the "Your Library" tab it's displaying "Recently played" creators with filterable options for Playlists/Artists/Albums/Podcasts (screenshot attached as Iss...
PlanPremiumCountryThe NetherlandsDevicePC's, PhonesOperating SystemWindows 10 and Android 10 My Question or IssueRepeat Rewind has last been updated in November 2019 while On Repeat updates every 3 days. I've already tried to resync and reinstall but...
PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI switched over to Spotify yesterday and spent a lot of timing creating playlists and such but I woke up this morning started up my pc and all my playlists are gone....
PlanPremiumCountryItaly My Question or IssueHi everyone, I don't use liked song and liked album. I only follow artists and I would like to know what is the highest number of artists you can follow without losing data. This number is the same in all d...
PlanPremiumCountryIrelandDevicePcOperating SystemWin10 My Question or IssueWhy am I getting ads from local stores on podcasts?These are not integrated into the podcast, nor are they on any other platform this podcast is on?I pay for premium, I DO NOT...
PlanPremiumCountryCurrently Germany Hi, I'm Martin.In last weeks I'm every day **bleep** off by my Spotify Premium.Before I go to work I like to open my app and download Daily mixes to my phone memory, so I can listen to my favourite music even in pl...
I have not been able to do this properly in Spotify. If someone knows the answer please help out.I want to get a listing (can be limited to a preset number) of all Rock songs for say 2019. How do I get that listing? Searching for "rock 2019" ends up ...
PlanFreeCountryUKDeviceWeb player, downloaded on PC and phoneOperating SystemWindows 10, Iphone My Question or Issue Whenever I play a song about 10 - 20 seconds into playing it it'll skip to some random song with very few listens?? like I can't list...
Does Spotify intend to provide lossless streaming? If so, when, worst case? If not very soon I have to go elsewhere. I know this has been requested by many others for a long time now.
PLEASE DEAR SPOTIFY TEAM: This subject had been addressed many many times and still you are ABSOLUTELY SILENT ABOUT IT FOR NO REASON!! So can you please stop and go ahead and tell us what is it about having LOSSLESS audio on Spotify.Like many we love...
I've done the clean reinstall of the app on my OnePlus 6, JRE will only play sound only. Premium, UK.
Hello, I am using the windows 10 Spotify app. I have always sorted my liked songs by artist, until very recently it would then sort by album alphabetically within the artist, now it is sorted by song name. I am unsure why this is, but I can find no w...
I tried creating a playlist for a local album I have, but the cover art was not showing up. I tried updating the cover art with Media Player and Groove, neither of which worked, which caused spotify to think I had multiple copies of the songs in the ...
PlanFree/PremiumCountrySpainDeviceAllOperating SystemAll How to see again songs included in a playlist that have been disabled by multimedia rights reasons? Till now this songs appeared as disabled in the playlists, so although you couldn't play them...
Tengo una cuenta de premium familiar y ninguno de los usuarios que la conformamos podemos escuchar la música que recientemente descargamos en nuestra playlist
So I was following someone's playlist and it automatically unfollowed, does this mean the persons account was deactivated/scheduled for deletion? I don't think I had pressed Remove from Your Library but any sort of information helps. Thank you! ~shin...
PlanPremiumCountryCzech RepublicDeviceS20+ / LaptopOperating SystemAndroid 11 / Windows 10 My Question or IssueHi there, I've come across a big problem for me. I use only one account for both PC and phone but one day I woke up and I lost all my liked...
Hi, This has been ongoing for since I started using Spotify but it's bugging me. Why is it when I click on artist in my library (Picture Artist01.png), it first takes me to some weird minimal collection of the artists songs and then when I click on t...
The automatic playlist generation based on a particular song is an awesome feature I fell in love with on Spotify. I just got a prime subscription and now by starting with that same song, all other tracks from that album are played, not similar artis...