Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Music Fan
  • 248097 Views
  • 83 replies
  • 87 likes
  • 248097 Views
  • 83 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • m0yP
  • Casual Listener
  • 107983 Views
  • 247 replies
  • 43 likes
  • 107983 Views
  • 247 replies
  • 43 likes

Superuser Contribution Remove all favorite songs

PlanFreeCountryRussiaDeviceiPhone 8+, Macbook Pro 2019Operating SystemiOS 14, macOS BigSur My Question or IssueI have problem with music which spotify suggest me in daily playlists. They include songs that i already heard. That songs have an property...

  • Casual Listener
  • Plan Free Country Russia Device iPhone 8+, Macbook Pro 2019 Operating System iOS 14, macOS BigSur   My Question or Issue I have problem with music which spotify suggest me in daily pla...
  • Ver
  • Spotify Legend
  • 993 Views
  • 2 replies
  • 0 likes
  • 993 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Weekly Mix - Swedish Bands and Music

Plan: PremiumCountry: Austria Device(iPhone 11 Pro and Macbook Pro 2020)Operating System(iOS, OSX) My Question or Issue:Hi together, since a few weeks about 50% of my weekly mix (generated by Spotify) is "swedish rock/pop". I have never heard similar...

  • Casual Listener
  • Plan: Premium Country: Austria   Device (iPhone 11 Pro and Macbook Pro 2020) Operating System (iOS, OSX)   My Question or Issue: Hi together,   since a few weeks a...
  • Jeremy
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs missing from playlist yet still available on Spotify

PlanPremiumCountrySpainDeviceSony Xperia XZ3 and PCOperating SystemAndroid 10, Windows 10 My Question or IssueI was just checking a playlist that I have on my Spotify account, and there seems to be various songs missing from the playlist, yet they ar...

  • Regular
  •   Plan Premium Country Spain Device Sony Xperia XZ3 and PC Operating System Android 10, Windows 10   My Question or Issue I was just checking a playlist that I have on my Spotify...
  • Mihail
  • Spotify Legend
  • 475 Views
  • 3 replies
  • 1 likes
  • missing songs
  • 475 Views
  • 3 replies
  • 1 likes

[Desktop][Podcasts] Bug - list of episodes on Podcast

when I am playing music, and I click on a podcast icon, the podcast episodes shows up, but the date order is random. i have to click out and back in to get the correct date order. No idea how to report bugs, so I post here.

  • Music Fan
  • when I am playing music, and I click on a podcast icon, the podcast episodes shows up, but the date order is random. i have to click out and back in to get the correct date order. No idea how to repo...
  • 307 Views
  • 0 replies
  • 1 likes
  • Desktop
    Podcasts
  • 307 Views
  • 0 replies
  • 1 likes

I can’t play my playlist music

I played one song from my playlistwhen this song was end, it didn’t play the song in my playlist.I try every mode in spotify but it didn’t work.

  • Visitor
  • I played one song from my playlist when this song was end, it didn’t play the song in my playlist. I try every mode in spotify but it didn’t work.
  • MauriceMV
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Random songs disappearing out of my own playlists

This is an issue both me AND my brother face, so I know we can’t be the only ones.we both have our own playlists And always listen to one, for example Elvis. randomly songs from both of our playlists are removed, even though they’re still on Spotify,...

  • Visitor
  • This is an issue both me AND my brother face, so I know we can’t be the only ones. we both have our own playlists And always listen to one, for example Elvis.   randomly songs from both of ou...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Radio skipping first track when launched

The new radio feature is completely useless. when I look for a song I like I play it.then I want to launch a radio as I did before, inspiree from this track. So I it the ... go to radio. then you have to press the triangle play button, but then it st...

  • Visitor
  • The new radio feature is completely useless.   when I look for a song I like I play it. then I want to launch a radio as I did before, inspiree from this track. So I it the ... go to radio. ...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Mobile][Podcasts] Unlink Podcast “Your Episodes” and Downloads

Hey,With one of the recent updated, downloaded podcast episodes automatically appear in the “Your Episodes” playlist. This is fine (I admittedly don’t care for this feature, as it takes up more space on the screen, but I can see how it can be useful....

  • Visitor
  • Hey, With one of the recent updated, downloaded podcast episodes automatically appear in the “Your Episodes” playlist. This is fine (I admittedly don’t care for this feature, as it takes up more spa...
  • Jeremy
  • Spotify Legend
  • 2554 Views
  • 2 replies
  • 16 likes
  • Mobile
    Podcasts
  • 2554 Views
  • 2 replies
  • 16 likes

Superuser Contribution [liked song] Can't dislike invalid local files

PlanPremiumCountryTaiwanDeviceXperia 10 II & PcOperating SystemAndroid 10 & Windows 10My Question or IssueI add some local files before,but after i refresh the mp3 tags on my pc,some added songs become invalid and display on gray.and i can't dislike ...

  • Regular
  • Plan Premium Country Taiwan Device Xperia 10 II & Pc Operating System Android 10 & Windows 10 My Question or Issue I add some local files before, but after i refresh the mp3 tag...
  • Z3wiz070yU
  • Regular
  • 964 Views
  • 6 replies
  • 0 likes
  • 964 Views
  • 6 replies
  • 0 likes

Superuser Contribution Issue with disliking songs in Discover weekly and release radar

PlanPremiumCountryGermany DeviceSamsung galaxy note 9 and laptop Operating System Android 10, Windows 10 My Question or IssueWhen I dislike a song on the desktop app, it is disliked on my laptop but on my phone it is visually not disliked, i just can...

  • Newbie
  •   Plan Premium Country Germany   Device Samsung galaxy note 9 and laptop  Operating System  Android 10, Windows 10   My Question or Issue When I dislike a song on...
  • Mihail
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify/View Album/Like all songs glitch.

My Question or Issue Hello, Recently as of 3/29/21 I have found this glitch in Spotify mobile when I was browsing music that you can go to an album and then click the album again to add all music from the album to my library. (originally i thought th...

  • Casual Listener
  • My Question or Issue   Hello,  Recently as of 3/29/21 I have found this glitch in Spotify mobile when I was browsing music that you can go to an album and then click the album again to ad...
  • Novy
  • Moderator
  • 1192 Views
  • 1 replies
  • 0 likes
  • 1192 Views
  • 1 replies
  • 0 likes

Duplicated albums

HelloI've recently noticed that there are duplicated of some of Evermore albums: the ones in my library do not match to the ones on Evermore pageIt probably wouldn't bother me much if likes were transferred to new albums and song names in album Dream...

  • Visitor
  • Hello I've recently noticed that there are duplicated of some of Evermore albums: the ones in my library do not match to the ones on Evermore page It probably wouldn't bother me much if likes were ...
  • SpiciousFam82
  • Casual Listener
  • 723 Views
  • 1 replies
  • 0 likes
  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Cover Not Updating

I have this issue on both free and premium accounts, using windows PC or laptop. I change the playlist cover with a new one but for some reason Spotify reverts to the old one.

  • Music Fan
  • I have this issue on both free and premium accounts, using windows PC or laptop. I change the playlist cover with a new one but for some reason Spotify reverts to the old one.  
  • ralden
  • Regular
  • 79131 Views
  • 26 replies
  • 4 likes
  • 79131 Views
  • 26 replies
  • 4 likes

Superuser Contribution How do I remove a large number of songs from Liked Songs?

Sorry if I've posted in the wrong place and about my english. My playlist "Liked Songs" contains a large number of songs (8,000 +) because I've added the entire album by accident. How do I remove the songs based on the album, eg.: If all the songs fr...

  • Casual Listener
  • Sorry if I've posted in the wrong place and about my english.   My playlist "Liked Songs" contains a large number of songs (8,000 +) because I've added the entire album by accident.   H...
  • Mihail
  • Spotify Legend
  • 313276 Views
  • 6 replies
  • 9 likes
  • 313276 Views
  • 6 replies
  • 9 likes

Superuser Contribution How to share the "Liked Songs" Playlist?

PlanPremiumCountryGermanyDevice/Operating SystemIphone XR (iOS12) / Android(?) / Windows10 My Question or IssueFirst i want to say "HI" to the Community And then back to Topic: I want to share the liked Songs with a friend an she wants to share her l...

  • Casual Listener
  • Plan Premium Country Germany Device/Operating System Iphone XR (iOS12) / Android(?) / Windows10   My Question or Issue First i want to say "HI" to the Community 😄 And then back to To...
  • Mihail
  • Spotify Legend
  • 564358 Views
  • 12 replies
  • 47 likes
  • Other
  • 564358 Views
  • 12 replies
  • 47 likes

Solved!! [PC] Change to recommended songs in update help?

Plan: PremiumCountry: USPlatform: PcOperating System: Windows 10 There has been a new update for Spotify, and I like the new look for sure. What I don't like is I cannot find a way to collapse the recommended songs part at the end of the playlist. I ...

  • Casual Listener
  • Plan: Premium Country: US Platform: Pc Operating System: Windows 10   There has been a new update for Spotify, and I like the new look for sure. What I don't like is I cannot find a way to ...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

[Playlists] A useful way to remove songs from playlists?

Could you add "remove from playlist" somewhere on the screen when you're listening to spotify? Song came up on my main playlist, 1000 or so songs, and the only way I can remove it is to navigate manually through the playlist by scrolling in order to ...

  • Visitor
  • Could you add "remove from playlist" somewhere on the screen when you're listening to spotify? Song came up on my main playlist, 1000 or so songs, and the only way I can remove it is to navigate&nbsp...
  • Billy-J
  • Spotify Star
  • 804 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 804 Views
  • 1 replies
  • 0 likes

Solved!! New account and I deleted something from Approved applications?

I did'nt think it was important at the time but in: https://www.spotify.com/uk/account/apps/ It said something like: 'Spotify web player' I revoked access but the official spotify web player still works fine from what I can see. Is this anything to w...

  • Visitor
  • I did'nt think it was important at the time but in: https://www.spotify.com/uk/account/apps/ It said something like: 'Spotify web player' I revoked access but the official spotify web playe...
  • Billy-J
  • Spotify Star
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

Superuser Contribution Títulos de los discos. No ponen automáticamente

Buenas:Vengo de un iPhone, donde al guardar un disco como playlist nueva, pone en el título de la playlist automáticamente el título del disco.En cambio, en android pone "playlist n°____"Porque no lo pone como en los iPhones???? PlanFree/PremiumCount...

  • Casual Listener
  • Buenas: Vengo de un iPhone, donde al guardar un disco como playlist nueva, pone en el título de la playlist automáticamente el título del disco. En cambio, en android pone "playlist n°____" Porque...
  • Novy
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Music order

The songs in a playlist or album have a fixed order, and an optional random order ... - But this random is always the same random sequence ... It would be interesting to have several different types of random ones. - Another point that may be interes...

  • Visitor
  • The songs in a playlist or album have a fixed order, and an optional random order ...   - But this random is always the same random sequence ... It would be interesting to have several differe...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes