Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 258908 Views
  • 87 replies
  • 87 likes
  • 258908 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • vivagabo
  • Casual Listener
  • 120038 Views
  • 217 replies
  • 43 likes
  • 120038 Views
  • 217 replies
  • 43 likes

Superuser Contribution [Your Library] Many of my favorites are greyed out, I cannot play them any more.

The songs are not banned in my country example "Een heel klein beetje oorlog" with Meuris, Kowlier is in the list, but cannot be played any more.

  • Visitor
  • The songs are not banned in my country   example "Een heel klein beetje oorlog" with Meuris, Kowlier is in the list, but cannot be played any more.
  • Ivan
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Your Library
  • 338 Views
  • 1 replies
  • 0 likes

Help finding a podcast

I was recently recommended a podcast on my home page that seemed interesting but I forgot to add it to my library and I can't remember the title.I know the title had a colon ( : ) in it and in the description it mentioned a book of the same name. I a...

  • Newbie
  • I was recently recommended a podcast on my home page that seemed interesting but I forgot to add it to my library and I can't remember the title. I know the title had a colon ( : ) in it and in the ...
  • 322 Views
  • 0 replies
  • 0 likes
  • Help
    podcast
    true crime
  • 322 Views
  • 0 replies
  • 0 likes

All likes song clear

I want to completely clear my favorite playlist, but do I have to do something like this by just clicking 600 songs one by one, I want to delete it completely, not filter it. 

IMG_20201219_023201.jpg
  • Newbie
  • I want to completely clear my favorite playlist, but do I have to do something like this by just clicking 600 songs one by one, I want to delete it completely, not filter it.  
  • Alyssa_rochelle
  • Composer
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

Delete song from fav by unlike

I delete song pressing "unlike" and lose it. I don't remember name of song, i did it accidentally. How can I find it and bring back to favorites?

  • Newbie
  • I delete song pressing "unlike" and lose it. I don't remember name of song, i did it accidentally. How can I find it and bring back to favorites? 
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Wife has crapped up my listening history and I need to remove recent history

I have Spotify in two Tesla's. The wife has crapped up my history. I just upgraded to Duo so she can have her own history, but I need to uncrap my history now. How can I do this?

  • Casual Listener
  • I have Spotify in two Tesla's.  The wife has crapped up my history.  I just upgraded to Duo so she can have her own history, but I need to uncrap my history now.  How can I do this?
  • MadmanOnWheels
  • Roadie
  • 581 Views
  • 1 replies
  • 0 likes
  • history
    recent history
    Recently played artist
    trend
  • 581 Views
  • 1 replies
  • 0 likes

Make Unplayable Songs/Music Available

I have albums and songs/music that are some reason unplayable. I had some just recently no longer playable!! Please fix it!!

  • Visitor
  • I have albums and songs/music that are some reason unplayable. I had some just recently no longer playable!! Please fix it!!🙏🙏
  • Emilia_8
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Improve the functionality to block artists in Release Radar

I'm a huge fan of the personalized playlists like the Release Radar. However, what I don't like is the fact that some artists still show up in my list, although I blocked these artists on their page already. Some of these songs seem unplayable by def...

  • Newbie
  • I'm a huge fan of the personalized playlists like the Release Radar. However, what I don't like is the fact that some artists still show up in my list, although I blocked these artists on their page ...
  • 362 Views
  • 0 replies
  • 4 likes
  • All Platforms
    Playlists
  • 362 Views
  • 0 replies
  • 4 likes

Daily mixes disappeared from all device

Hi, My daily mixes have not been showing for a week now on any device. Is there anything that can be done to fix this or reset what has gone wrong? PlanPremiumCountryUk DeviceLG TV, Moto x4, PS4, Web playerOperating System(iOS 10, Android Oreo, Windo...

  • Casual Listener
  • Hi,   My daily mixes have not been showing for a week now on any device. Is there anything that can be done to fix this or reset what has gone wrong?   Plan Premium Country Uk &nbsp...
  • Heres_ian
  • Regular
  • 1328 Views
  • 4 replies
  • 0 likes
  • 1328 Views
  • 4 replies
  • 0 likes

Superuser Contribution Daily mix disappeared

HelloI had 6 daily mix but all of them have now disappeared.I have checked it on multiple devices. Please help me recover them.

  • Casual Listener
  • Hello I had 6 daily mix but all of them have now disappeared. I have checked it on multiple devices. Please help me recover them. 
  • Heres_ian
  • Regular
  • 5540 Views
  • 6 replies
  • 0 likes
  • 5540 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can’t Add To Collaborative playlist only on PC (Spotify Win App and Webplayer)

PlanPremiumCountryCZE DeviceiPhone XOperating SystemWindows 10 and browsers Chrome, Firefox, etc My Question or IssueI can’t add any songs to collaborative playlist from another account. This problem occurs only on PC (in Spotify Windows Program and ...

  • Regular
  • Plan Premium Country CZE   Device iPhone X Operating System Windows 10 and browsers Chrome, Firefox, etc   My Question or Issue I can’t add any songs to collaborative playlist fr...
  • Jeremy
  • Spotify Legend
  • 2207 Views
  • 6 replies
  • 2 likes
  • 2207 Views
  • 6 replies
  • 2 likes

[All Platforms][Playlists] Live stream playlist

Is there a feature on Spotify which allows a user to live stream a playlist? In other words, users would select the playlist of a broadcaster using their own Spotify account and play the music vis their own device while the playlist is being controll...

  • Visitor
  • Is there a feature on Spotify which allows a user to live stream a playlist?  In other words, users would select the playlist of a broadcaster using their own Spotify account and play the music ...
  • MadmanOnWheels
  • Roadie
  • 1104 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Playlists
  • 1104 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs added to the beginning of the playlist

PlanPremium CountryAustralia DeviceMacbook Pro late 2018 Operating SystemMacOS Catalina My Question or IssueI added songs to a playlist and they were put at the beginning of the playlist rather than the end as they normally would. Check the screensho...

  • Casual Listener
  • Plan Premium   Country Australia   Device Macbook Pro late 2018   Operating System MacOS Catalina   My Question or Issue I added songs to a playlist and they were put...
  • T0m1s
  • Casual Listener
  • 504 Views
  • 3 replies
  • 1 likes
  • 504 Views
  • 3 replies
  • 1 likes

My spotify is not working

PlanPremiumCountrySpainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

  • Regular
  • Plan Premium Country Spain Device   Operating System windows 7   My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlists appe...
  • Galathbel
  • Regular
  • 480 Views
  • 2 replies
  • 0 likes
  • 480 Views
  • 2 replies
  • 0 likes

Solved!! Find Users that I follow

I am following a few users, where can I find them in the destkop/mobile app?(this is not how to find who follows me, but the other way around) Device: Galaxy S9, Macbook Pro

  • Visitor
  • I am following a few users, where can I find them in the destkop/mobile app? (this is not how to find who follows me, but the other way around)   Device: Galaxy S9, Macbook Pro   ...
  • AdamDamon
  • Spotify Star
  • 1067 Views
  • 1 replies
  • 0 likes
  • Follow button
    menu bar
  • 1067 Views
  • 1 replies
  • 0 likes

[Playlists] Search in playlists

Using the desktop app, i was searching inside one of my playlists with ctrl+f for example "mac miller". I got a list of all msc miller songs inside the playlist. I play one song and leave the search. After the song is played, the next one (or random ...

  • Visitor
  • Using the desktop app, i was searching inside one of my playlists with ctrl+f for example "mac miller". I got a list of all msc miller songs inside the playlist. I play one song and leave the search....
  • 249 Views
  • 0 replies
  • 1 likes
  • Playlists
  • 249 Views
  • 0 replies
  • 1 likes

Play next for podcasts

Can you please add a play next button for podcasts? Sometimes I don’t want to listen to the very next episode. But I’d like to tell Spotify which episode to play next instead of having to create a playlist each time. (It would be a bonus if I could d...

  • Visitor
  • Can you please add a play next button for podcasts? Sometimes I don’t want to listen to the very next episode. But I’d like to tell Spotify which episode to play next instead of having to create a pl...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Superuser Contribution What's wrong with Spotify's messy handling of different song versions ??

Hi, I'm seriously wondering how far you guys want to go when it comes to making this service unusable. Please refer to the video, this is just out of logic. If only there was the "show 1 more release" button (even if I stupidly hate this "feature" si...

  • Regular
  • Hi, I'm seriously wondering how far you guys want to go when it comes to making this service unusable. Please refer to the video, this is just out of logic.   If only there was the "show 1 mor...
  • hazy_hope
  • Regular
  • 1412 Views
  • 2 replies
  • 0 likes
  • 1412 Views
  • 2 replies
  • 0 likes

Superuser Contribution No "My Top 2020 Songs" Wrapped on mobile app

I don't seem to have any option to see my top 2020 songs both on mobile and on desktop. I re-installed my app, it's up to date and the feature is nowhere to be seen. I tried also to search "Wrapped 2020" and it didn't show it either. I can only view ...

  • Music Fan
  • I don't seem to have any option to see my top 2020 songs both on mobile and on desktop. I re-installed my app, it's up to date and the feature is nowhere to be seen. I tried also to search "Wrapped 2...
  • Alex
  • Spotify Legend
  • 700 Views
  • 2 replies
  • 3 likes
  • 700 Views
  • 2 replies
  • 3 likes

Superuser Contribution what happens to the data in the Spotify Wrapped from past years?

Like we got the Wrapped 2020 with all the data, artists, minutes and whatnot. But what happens to the data from past years? It's inaccessible it seems but is it completely gone? Really trying to get to the bottom of this!

  • Visitor
  • Like we got the Wrapped 2020 with all the data, artists, minutes and whatnot. But what happens to the data from past years? It's inaccessible it seems but is it completely gone? Really trying to get ...
  • Mihail
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 1 likes
  • 332 Views
  • 1 replies
  • 1 likes

Superuser Contribution How work the "like" button?

PlanFreeCountryNo matterDeviceMany and differentOperating SystemMany and different My Question or IssueHi all. I want to understand how the "like" button works. Which songs I should mark as "like"? For example, I divide songs into 3 categories like b...

  • Visitor
  • Plan Free Country No matter Device Many and different Operating System Many and different   My Question or Issue Hi all. I want to understand how the "like" button works. Which songs I...
  • Mihail
  • Spotify Legend
  • 1110 Views
  • 1 replies
  • 0 likes
  • 1110 Views
  • 1 replies
  • 0 likes