Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 240791 Views
  • 77 replies
  • 85 likes
  • 240791 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • McDodong
  • Casual Listener
  • 97013 Views
  • 204 replies
  • 43 likes
  • 97013 Views
  • 204 replies
  • 43 likes

[All Platforms][Playlists] How do I delete the absurd playlist called "liked songs"?

I love my playlists but I don't want the one that Spotify has seen to fit to add, called "Liked Songs". I don't like them and never have. How do I delete

  • Visitor
  • I love my playlists but I don't want the one that Spotify has seen to fit to add, called "Liked Songs".  I don't like them and never have.  How do I delete
  • Hubo
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar full of spam - someone gaming the algorithm?

About half of my Release Radar is the artists I'd expect, and about half of it is songs by very similar-sounding maybe randomly generated three-word artist/song combos, screenshot included. Usually the Spotify recommendations algorithm is on point fo...

  • Newbie
  • About half of my Release Radar is the artists I'd expect, and about half of it is songs by very similar-sounding maybe randomly generated three-word artist/song combos, screenshot included. Usually t...
  • Mihail
  • Spotify Legend
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Find 'Discover Weekly'

I may have un-"liked" it at some point and now I can't find it. It doesn't seem to be anywhere in my library, either on my iPhone or on the Mac app. It's not under "Made For You," not under Browse>Discover, I can't search for it... Where can I find i...

  • Newbie
  • I may have un-"liked" it at some point and now I can't find it. It doesn't seem to be anywhere in my library, either on my iPhone or on the Mac app. It's not under "Made For You," not under Browse&gt...
  • Jeremy
  • Spotify Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • Discover Weekly
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution liked songs and my other playlists disappear

Planfree Countryunited statesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 My Question or Issueso this has been a problem for me for a while I've been constantly look around for how to fix this. so my liked song...

  • Visitor
  • Plan free  Country united states Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  Windows 10   My Question or Issue so this has been a problem for...
  • Alex
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep getting reccomended the same artist which I have never listened to or heard of in my life

PlanPremiumCountryAustraliaDeviceiPhone 7 Plus and Windows 10 Microsoft Store AppOperating SystemIOS 14 and latest Windows 10 install My Question or IssueOn both my phone and computer I have all the sudden started getting this random artist/playlists...

  • Newbie
  • Plan Premium Country Australia Device iPhone 7 Plus and Windows 10 Microsoft Store App Operating System IOS 14 and latest Windows 10 install   My Question or Issue On both my phone and...
  • Jeremy
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download: ON in dynamic Playlists

PlanPremiumCountry: India DeviceSamsung A50 Operating SystemAndroid Oreo My Question or IssueI've just shifted from Apple Music to Spotify (I hope you guys are proud of me xD) Anyways, moving on, I've been very confused regarding the download feature...

  • Visitor
  • Plan Premium Country: India   Device Samsung A50   Operating System Android Oreo     My Question or Issue I've just shifted from Apple Music to Spotify (I hope y...
  • Alex
  • Spotify Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not showing in library

PlanPremiumCountrySwedenDeviceHuawei p30Operating SystemAndroid My Question or IssueIt has been like this for verry long so have have used another app but now I'm tired of it. When I can follow podcasts and listen to them but they won't show in libra...

  • Visitor
  • Plan Premium Country Sweden Device Huawei p30 Operating System Android    My Question or Issue It has been like this for verry long so have have used another app but now I'm tired...
  • Alex
  • Spotify Legend
  • 2396 Views
  • 3 replies
  • 0 likes
  • 2396 Views
  • 3 replies
  • 0 likes

Superuser Contribution (Desktop) Playlist has no music

PlanFreeCountryCroatiaDevice(iPhone 8, HP laptop)Operating System(iOS 13.7, Windows 10) My Question or IssueI made a playlist on my windows laptop app with 136 songs, but when I open Spotify on my iPhone the playlist is empty. I should add I just sta...

  • Visitor
  • Plan Free Country Croatia Device (iPhone 8, HP laptop) Operating System (iOS 13.7, Windows 10)   My Question or Issue I made a playlist on my windows laptop app with 136 songs, but whe...
  • Ver
  • Spotify Legend
  • 560 Views
  • 1 replies
  • 1 likes
  • iphone 8
    Windows 10
  • 560 Views
  • 1 replies
  • 1 likes

Superuser Contribution liked songs won't appear

Premium (family) - Australia - Macbook Air - macOS Catalina My liked songs won't appear on spotify on my desktop. When I click on liked songs it just says 'your liked songs will appear here' and has a button that says 'browse'. Background is someone ...

  • Visitor
  • Premium (family) - Australia - Macbook Air - macOS Catalina   My liked songs won't appear on spotify on my desktop. When I click on liked songs it just says 'your liked songs will appear here'...
  • Ver
  • Spotify Legend
  • 610 Views
  • 3 replies
  • 0 likes
  • blank page
    incorrect message
    liked songs
  • 610 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffler is not working properly

PlanFreeCountryItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi all. I have already reported this issue about fifteen days ago. It's since the beginning of september that the shuffler is not working properly. In fact...

  • Roadie
  • Plan Free Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Hi all. I have already reported this issue about fifteen days ago. It's since t...
  • Alex
  • Spotify Legend
  • 613 Views
  • 7 replies
  • 0 likes
  • 613 Views
  • 7 replies
  • 0 likes

Cannot block second artist in Discover weekly/Release radar

PlanPremium DeviceWin10 desktop client My Question or IssueNot sure if posted in the right place, please move if needed. I want to block a specific artist in Discover Weekly/Release Radar. Not because I dislike the artist, but the artist has so many ...

Thor89_0-1603746291789.png
  • Casual Listener
  • Plan Premium   Device Win10 desktop client   My Question or Issue Not sure if posted in the right place, please move if needed.   I want to block a specific artist in Discover...
  • 401 Views
  • 0 replies
  • 0 likes
  • Block
    Discover Weekly
    dislike
    Hide this song
    Release Radar
  • 401 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio and Don't Play This features

Plan Premium Country Device Samsung Galaxy 9, Operating System Windows 10 My Question or Issue I'm noticing some of the features that lured me to spotify have disappeared. One of my favorite features was the "Never play this song" there are a few son...

  • Music Fan
  • Plan Premium Country   Device Samsung Galaxy 9,  Operating System Windows 10 My Question or Issue I'm noticing some of the features that lured me to spotify have disappear...
  • Alex
  • Spotify Legend
  • 1330 Views
  • 11 replies
  • 0 likes
  • 1330 Views
  • 11 replies
  • 0 likes

Superuser Contribution My "Favourite's List" doesn't synchronize

Hi everyone! I listen music in Spotify Web (mac) / Spotify App (mac) and Spotify App (android)There is an curious question: why my "Favourite's List" the same in Spotify Web (mac) / Spotify App (mac) BUT differ from Spotify App (android)? It looks li...

  • Visitor
  • Hi everyone!   I listen music in Spotify Web (mac) / Spotify App (mac) and Spotify App (android) There is an curious question: why my "Favourite's List" the same in Spotify Web...
  • Ver
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

My favorite playlist no longer appears under my account's playlists, how can I get it back?

My favorite playlist from back in college no longer appears under my playlists and doesn't appear when i search for it. It was a collaborative playlist, could someone have deleted it?

  • Visitor
  • My favorite playlist from back in college no longer appears under my playlists and doesn't appear when i search for it. It was a collaborative playlist, could someone have deleted it?
  • AdamDamon
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after 3 songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops playing after 3 songs

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...
  • Ivan
  • Spotify Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution issues with shuffle player and queue

PlanPremiumCountry Italy DeviceSamsung Galaxy s6Operating SystemAndroid My shuffle player stopped working properly. When I delete or move songs in the queue, they pop back up again and I don't know why. It's as if I can't manage the song queue anymor...

  • Visitor
  • Plan Premium Country  Italy   Device Samsung Galaxy s6 Operating System Android   My shuffle player stopped working properly. When I delete or move songs in the queue, they p...
  • Ver
  • Spotify Legend
  • 2004 Views
  • 16 replies
  • 4 likes
  • 2004 Views
  • 16 replies
  • 4 likes

Solved!! Local files in iPhone

Hello, I’m having problems reproducing my music from local files in my iPhone. Up until now I didn’t have any problem, I downloaded it in my computer and it appeared in my iPhone, but today they all suddenly disappeared, but only on my iPhone, i can ...

  • Casual Listener
  • Hello, I’m having problems reproducing my music from local files in my iPhone. Up until now I didn’t have any problem, I downloaded it in my computer and it appeared in my iPhone, but today they all ...
  • YagaLa
  • Newbie
  • 630 Views
  • 2 replies
  • 0 likes
  • 630 Views
  • 2 replies
  • 0 likes

[Web Player][Other] Bring Expicit Content Back

I toggled the "block explicit content" button for my older kids' accounts, now they can't hear things that I want them to be able to hear (like Radiohead Creep - they've heard the F-bomb before!) but when I untoggle the block button the content is st...

  • Visitor
  • I toggled the "block explicit content" button for my older kids' accounts, now they can't hear things that I want them to be able to hear (like Radiohead Creep - they've heard the F-bomb before!) but...
  • 192 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 192 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't move around songs in playlist (Android)

Hi! With the newest update I can't move my songs around anymore within a playlist. Is this a bug or intended feature?PlanFreeCountryUSADeviceSamsung J7Operating SystemAndroid. My Question or Issue

  • Visitor
  • Hi! With the newest update I can't move my songs around anymore within a playlist. Is this a bug or intended feature? Plan Free Country USA Device Samsung J7 Operating System Android . &nbs...
  • Elena
  • Moderator
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes