Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 240918 Views
  • 77 replies
  • 85 likes
  • 240918 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 97238 Views
  • 206 replies
  • 43 likes
  • 97238 Views
  • 206 replies
  • 43 likes

Currently playing gone from Samsung TV app

The currently playing box is gone from the Samsung TV app after the recent update!!! I’m so mad! I can’t even tell what playing now! Am I missing something or was it completely removed? PlanPremiumCountryUSDeviceSamsung TVOperating System? My Questio...

  • Visitor
  • The currently playing box is gone from the Samsung TV app after the recent update!!! I’m so mad! I can’t even tell what playing now! Am I missing something or was it completely removed?   Plan...
  • Lazik
  • Newbie
  • 407 Views
  • 1 replies
  • 3 likes
  • 407 Views
  • 1 replies
  • 3 likes

Unable to sort playlists. No column or filter function

PlanPremiumCountryCanadaDeviceDesktop, web playerOperating System My Question or IssueI am a new premium customer switching from Google Play Music. I seem to not be able to sort my playlists on the desktop app or on the web player. I am however able ...

  • Casual Listener
  • Plan Premium Country Canada Device Desktop, web player Operating System     My Question or Issue I am a new premium customer switching from Google Play Music. I seem to not be a...
  • bwbrews
  • Casual Listener
  • 665 Views
  • 2 replies
  • 2 likes
  • 665 Views
  • 2 replies
  • 2 likes

Liked Songs Problem

Sorry if my post has already been discussed and solved. I searched but could not find my problem. As you know when we like a song, it goes to "liked songs playlist." Then, if the song is for example a rock song, I move it to my "rock songs" playlist....

  • Casual Listener
  • Sorry if my post has already been discussed and solved. I searched but could not find my problem. As you know when we like a song, it goes to "liked songs playlist." Then, if the song is for example ...
  • Fox_Mulder
  • Casual Listener
  • 836 Views
  • 2 replies
  • 0 likes
  • 836 Views
  • 2 replies
  • 0 likes

Blocking a label

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueHi!Is it possible to block all songs and artists of a certain musical label?I mean my personal recommendations, not the artists' pages and search results.

  • Visitor
  • Plan Premium Country USA Operating System Windows 10   My Question or Issue Hi! Is it possible to block all songs and artists of a certain musical label? I mean my personal recommendat...
  • user-removed
  • Not applicable
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

i have a playlist with 41 songs. songs keep getting added in that i don’t want.

from what i remember, your playlist needs to have at least 20 songs in it in order for random songs to stop being added. the playlist i’m talking about has 41. i’m really annoyed with this. how do i get this to stop.

  • Visitor
  • from what i remember, your playlist needs to have at least 20 songs in it in order for random songs to stop being added. the playlist i’m talking about has 41. i’m really annoyed with this. how do i ...
  • OneByBoo
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Importing songs which can not be played

PlanPremiumCountryAustriaOperating SystemWindows My Question or IssueWhen I want to play a certain album ("Nature Of The Contaminated" by Sicknature) I always get the message "Spotify can't play this right now. If you have the file on your computer y...

  • Casual Listener
  •   Plan Premium Country Austria Operating System Windows   My Question or Issue When I want to play a certain album ("Nature Of The Contaminated" by Sicknature) I always get the mes...
  • FatDave
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • 792 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [All Platforms][Radio] Don't play this artist - on all platforms linked to account

Let me illustrate the problem: Last years "most played" included an artist I can't stand and insta-skips during the first few seconds of them playing. I listen to a lot of radio/playlists, and this artist keeps popping up. I usually just skip, but I'...

  • Newbie
  • Let me illustrate the problem: Last years "most played" included an artist I can't stand and insta-skips during the first few seconds of them playing. I listen to a lot of radio/playlists, and this a...
  • Roccondil1
  • Casual Listener
  • 1606 Views
  • 2 replies
  • 4 likes
  • All Platforms
    Radio
  • 1606 Views
  • 2 replies
  • 4 likes

Superuser Contribution Transferred from Apple, now library is full

Long time AM user, just transferred my library to Spotify premium using TuneMyMusic (should be easy!). My library was over 10,000 songs, so I now cannot add or like new songs. I would like to undo the transfer and start over but cannot find any way t...

  • Regular
  • Long time AM user, just transferred my library to Spotify premium using TuneMyMusic (should be easy!). My library was over 10,000 songs, so I now cannot add or like new songs. I would like to undo th...
  • Resa595
  • Music Fan
  • 409 Views
  • 1 replies
  • 3 likes
  • 409 Views
  • 1 replies
  • 3 likes

Cannot find certain kids audiobooks

PlanPremiumCountryGERMANYDevice(iPhone 11pro)Operating System(iOS My Question or Issuewe cannot access certain kids audiobooks (E.g. Disney Dschungelbuch or Paw Patrol - die Fellfreunde). Friends in Germany with a premium account can easily access th...

  • Casual Listener
  • Plan Premium Country GERMANY Device (iPhone 11pro) Operating System (iOS    My Question or Issue we cannot access certain kids audiobooks (E.g. Disney Dschungelbuch or Paw Patrol ...
  • Resa595
  • Music Fan
  • 1016 Views
  • 4 replies
  • 0 likes
  • 1016 Views
  • 4 replies
  • 0 likes

Superuser Contribution "LOAD MORE" adding songs to playlists

PlanStudentCountryUSA DeviceBluG5Operating SystemAndroid 9 My Question or IssueWhen I want to add songs to a playlist, I'll go to the playlist I want to edit, click the options button at the top right, click add songs, and the swipe all the way right...

  • Newbie
  •   Plan Student Country USA  Device BluG5 Operating System Android 9   My Question or Issue When I want to add songs to a playlist, I'll go to the playlist I want to edit, cl...
  • LVDV
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t find my public playlist on Spotify artist

i have made a public playlist I would like to feature on my artist page but am unable to find it. Copying the link doesn’t work either here is the playlist link: https://open.spotify.com/playlist/4oWT6vBMRAZF3CDqHSSoS9?si=r7ERj-RWQeibpgWwkq8v9Q thank...

  • Newbie
  • i have made a public playlist I would like to feature on my artist page but am unable to find it. Copying the link doesn’t work either   here is the playlist link: https://open.spotify.co...
  • Ivan
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Adding personal playlists more efficiently

Plan: PremiumCountry: USA Device: Macbook Pro mid-2012Operating System: Catalina Version 10.15.4 I have several old playlists/compilations that I created with my own CDs by converting them to mp3s. Some of these have anywhere from 70-150 songs in the...

  • Regular
  • Plan: Premium Country: USA   Device: Macbook Pro mid-2012 Operating System: Catalina Version 10.15.4   I have several old playlists/compilations that I created with my own CDs by...
  • OneByBoo
  • Roadie
  • 687 Views
  • 1 replies
  • 0 likes
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution LP Request

Hey There, I was wondering if there is a chance to ad an LP from an artist what is already listed? The Artist: Notch ; LP Name: Raised by the PeopleThis is an really great LP, but for any reason it's hard to find any of the songs from it in the libra...

  • Newbie
  • Hey There,  I was wondering if there is a chance to ad an LP from an artist what is already listed?  The Artist: Notch ; LP Name: Raised by the People This is an really great LP, but for...
  • Mario
  • Spotify Legend
  • 781 Views
  • 2 replies
  • 0 likes
  • 781 Views
  • 2 replies
  • 0 likes

Artist wont properly get blocked, need to add feature to block genres.

PlanPremiumCountryCanadaDeviceiPhone XS MAXOperating SystemiOSMy Question or Issue I keep getting K-POP recommended and its VERY annoying. I dislike K-POP and I don't even understand the language, as I am Canadian. I have never listened to K-POP and ...

  • Visitor
  •   Plan Premium Country Canada Device iPhone XS MAX Operating System iOS My Question or Issue  I keep getting K-POP recommended and its VERY annoying. I dislike K-POP and I don't e...
  • OneByBoo
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

TOP Portugal 2020

https://open.spotify.com/playlist/6uPqFF10g6InuY7S9XkonV?si=mpxlV62BQcGPT_mSBLq5MA

  • Regular
  • https://open.spotify.com/playlist/6uPqFF10g6InuY7S9XkonV?si=mpxlV62BQcGPT_mSBLq5MA
  • OneByBoo
  • Roadie
  • 1149 Views
  • 1 replies
  • 0 likes
  • 1149 Views
  • 1 replies
  • 0 likes

Artists being unfollowed

I have noticed recently a lot of artists I follow on Spotify are being unfollowed. This is not being done by myself. I have refollowed, closed the app on both phone and desktop, then seen that they are still not being followed. This needs to be sorte...

  • Visitor
  • I have noticed recently a lot of artists I follow on Spotify are being unfollowed. This is not being done by myself. I have refollowed, closed the app on both phone and desktop, then seen that they a...
  • 594 Views
  • 0 replies
  • 1 likes
  • Social & Random
  • 594 Views
  • 0 replies
  • 1 likes

Superuser Contribution Used to be able to create a playlist with custom material and use on another device but now cannot

Hi,So I used to (like 2018) be able to upload original content to my laptop, add it to a playlist and it would then play on my tablet - useful for live entertainment where the artist has their own tracks that need playing and you can use one device t...

  • Visitor
  • Hi, So I used to (like 2018) be able to upload original content to my laptop, add it to a playlist and it would then play on my tablet - useful for live entertainment where the artist has their own ...
  • Xenia
  • Moderator
  • 753 Views
  • 1 replies
  • 0 likes
  • 753 Views
  • 1 replies
  • 0 likes

Solved!! Local Files Sync

I have a question regarding local file syncing, if my local files are located inC:/USER/MUSICupon adding them and downloading them using the spotify desktop application can i delete the local files from my pc? ( delete them from C:/user/music)? or wi...

  • Visitor
  • I have a question regarding local file syncing, if my local files are located in C:/USER/MUSIC upon adding them and downloading them using the spotify desktop application can i delete the local fil...
  • SoundShots
  • Composer
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Solved!! Filter a playlist and listen to the results

PlanPremiumCountrySpainDevice(iPhone 6s, Macbook Pro 2015)Operating System(iOS 13.4, MacOSCatalina) My Question or IssueHello Spotify Community.I recently started to use Spotify instead of managing my own music in iTunes, so I am a bit new to all of ...

  • Visitor
  • Plan Premium Country Spain Device (iPhone 6s, Macbook Pro 2015) Operating System (iOS 13.4, MacOSCatalina)   My Question or Issue Hello Spotify Community. I recently started to use Sp...
  • marcelodeseff
  • Visitor
  • 1150 Views
  • 2 replies
  • 1 likes
  • filter
  • 1150 Views
  • 2 replies
  • 1 likes

Cant sort my playlists anymore by artist or song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueI'm Extremely disappointed with the new Spotify update! Why would you take away the feature to sort the songs in your playlists by artists? or songs or da...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue I'm Extremely disappointed with the new Spotify update! Why would you take awa...
  • JMchief
  • Regular
  • 1683 Views
  • 4 replies
  • 2 likes
  • artists
    changed
    ruined
    Update
    why
  • 1683 Views
  • 4 replies
  • 2 likes