Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201257 Views
  • 71 replies
  • 73 likes
  • 201257 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 68982 Views
  • 105 replies
  • 40 likes
  • 68982 Views
  • 105 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146344 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146344 Views
  • 66 replies
  • 49 likes

Solved!! Just make several songs available offline

Hello,how can I just download several songs and not the whole Playlist to hear them offline?Right now my whole Playlist is offline available and this takes so much of the storage. PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS 13

  • Newbie
  • Hello, how can I just download several songs and not the whole Playlist to hear them offline? Right now my whole Playlist is offline available and this takes so much of the storage.   Plan ...
  • Emilia_8
  • Community Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • songs
  • 731 Views
  • 1 replies
  • 0 likes

Release Radar anomalies

PlanPremiumCountryHungaryDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueWhy my Release Radar doesn’t show my favorited artist’s newest song, but keeps showing me Justin Bieber songs every week? (I blocked JB of playing in Spotify so it won...

  • Regular
  • Plan Premium Country Hungary Device iPhone 6s Operating System iOS 13   My Question or Issue Why my Release Radar doesn’t show my favorited artist’s newest song, but keeps showing me J...
  • PrettyMuchSwiss
  • Composer
  • 502 Views
  • 4 replies
  • 0 likes
  • 502 Views
  • 4 replies
  • 0 likes

Solved!! All of gopnik mcblyat's songs a visible but not playable

planpremiumCountryUnited KingdomDeviceOneplus 5Operating Systemandroid OreoQuestionI am unable to play all of brockhampton or Gopnik Mcblyat's music. It's highlighted as playable by Spotify but when i press the song nothing happens. This is only the ...

  • Casual Listener
  • plan premium Country United Kingdom Device Oneplus 5 Operating System android Oreo Question I am unable to play all of brockhampton or Gopnik Mcblyat's music. It's highlighted as playable by...
  • Avivarma
  • Casual Listener
  • 765 Views
  • 3 replies
  • 0 likes
  • 765 Views
  • 3 replies
  • 0 likes

Like Songs playlist search bar crashes app

PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 13 My Question or IssueAnytime i click on the search bar in the playlist, the app crashes. Tried uninstalling and reinstalling. Nothing. Happened after the most recent update.

  • Visitor
  • Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 13   My Question or Issue Anytime i click on the search bar in the playlist, the app crashes. Tried uninstalling and ...
  • OneByBoo
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Album The Holiday of Hans Zimmer

PlanFree/PremiumCountryThe NetherlandsDevice(Samsung Galaxy Operating System(Android) My Question or IssueI can only play one song of the album the holiday of Hans Zimmer (Anything Can Happen). How come?

  • Newbie
  •   Plan Free/Premium Country The Netherlands Device (Samsung Galaxy 😎 Operating System (Android)   My Question or Issue I can only play one song of the album the holiday of Hans ...
  • OneByBoo
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

"Release Radar" music type problem.

PlanPremiumCountryTurkeyOperating SystemWindows 10My Question or Issue Why is rap always showing on "Release Radar"? I listen to a few rappers, but more than half of the list is rap-weighted. How can I fix this? I don't want rap music on my list anym...

  • Casual Listener
  • Plan Premium Country Turkey Operating System Windows 10 My Question or Issue   Why is rap always showing on "Release Radar"? I listen to a few rappers, but more than half of the list is ...
  • PrettyMuchSwiss
  • Composer
  • 771 Views
  • 2 replies
  • 0 likes
  • 771 Views
  • 2 replies
  • 0 likes

Prevent playlist from influencing daily listening

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueI have a playlist for sleep that I want to prevent from influencing on my daily listening. Now all my daylies are filled with new age and crickets. C'mon! I ...

  • Newbie
  • Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue I have a playlist for sleep that I want to prevent from influencing on my daily l...
  • PrettyMuchSwiss
  • Composer
  • 496 Views
  • 1 replies
  • 1 likes
  • Daily listening
  • 496 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't play music from a selected artist only

I used to be able to select an artist (Coldplay for example) and it would ONLY play songs by Coldplay. Lately, if I select an artist it plays maybe 1-2 songs by that artist then plays songs from "similar" artists. Guessing there was an update but how...

  • Visitor
  • I used to be able to select an artist (Coldplay for example) and it would ONLY play songs by Coldplay.  Lately, if I select an artist it plays maybe 1-2 songs by that artist then plays songs fro...
  • Emilia_8
  • Community Legend
  • 2635 Views
  • 1 replies
  • 0 likes
  • 2635 Views
  • 1 replies
  • 0 likes

Superuser Contribution "made for: on repeat" - random songs

PlanPremiumCountryUK DevicePC, Laptop, Samsung S9Operating SystemWin 10, Android My Question or IssueMade for: on repeat has a load of songs in I've never and never would listen to - why? How can I reset my listen to history to get rid of some of the...

  • Regular
  •     Plan Premium Country UK   Device PC, Laptop, Samsung S9 Operating System Win 10, Android    My Question or Issue Made for: on repeat has a load of songs in I...
  • fodder
  • Regular
  • 2223 Views
  • 6 replies
  • 2 likes
  • 2223 Views
  • 6 replies
  • 2 likes

Superuser Contribution Songs I listed to, not showing...

Up until last Friday night whatever I was listening to was showing up under recently listened to then boom, nothing! Now whatever I listen to isn't showing up anywhere. Help? Then yesterday it seemed Spotify was down almost all day. I am on a Family ...

  • Casual Listener
  • Up until last Friday night whatever I was listening to was showing up under recently listened to then boom, nothing! Now whatever I listen to isn't showing up anywhere. Help? Then yesterday it seemed...
  • Xenia
  • Moderator
  • 4653 Views
  • 4 replies
  • 1 likes
  • Other
  • 4653 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why won't spotify show all the albums from the artist? (That still can be found)

Why won't spotify show all the albums from the artist? I search for the artist. Click show albums and it shows just a couple of the oldest albums. I can find the new albums with the search tool but that's very tedious! I just want to listen to artist...

  • Visitor
  • Why won't spotify show all the albums from the artist? I search for the artist. Click show albums and it shows just a couple of the oldest albums. I can find the new albums with the search tool but t...
  • Xenia
  • Moderator
  • 429 Views
  • 2 replies
  • 1 likes
  • 429 Views
  • 2 replies
  • 1 likes

Daily Mix recommendations

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceiPhone XR Operating SystemiOS 13.3.1 My Question or Issue I have two issues here which are kinda the same: ...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device iPhone XR  Operating System iOS...
  • t60h_s-xcqoz
  • Casual Listener
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't like the "song I liked" playlist

PlanPremiumCountryHolland DeviceAndoid and Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSinds the "all songs" list is gone I'm really starting to dislike/hate Spotify. I like all the songs I've added to playli...

  • Music Fan
  •   Plan Premium Country Holland  Device Andoid and Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sinds the "all songs" list ...
  • MC_trouble
  • Music Fan
  • 691 Views
  • 3 replies
  • 0 likes
  • all songs
    liked songs
    shuffle all
  • 691 Views
  • 3 replies
  • 0 likes

Superuser Contribution I don't like this song

My Question or IssueI really look forward to my discover weekly playlist and actively use the button "I don't like this song". On Android a message then pops up to say "We won't play that song in this playlist" which is fine. When I was playing the p...

  • Regular
  • My Question or Issue I really look forward to my discover weekly playlist and actively use the button "I don't like this song".  On Android a message then pops up to say "We won't play that son...
  • Xenia
  • Moderator
  • 3525 Views
  • 5 replies
  • 1 likes
  • 3525 Views
  • 5 replies
  • 1 likes

Superuser Contribution Liked songs sort problem

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueLiked songs are sorted by date and can't change it. Even when I choose to sort by artist or title it still goes by date. Other playlists are working fine. Just this one. Too ...

  • Visitor
  • Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue Liked songs are sorted by date and can't change it. Even when I choose to sort by artist or title ...
  • Mario
  • Spotify Legend
  • 450 Views
  • 3 replies
  • 0 likes
  • 450 Views
  • 3 replies
  • 0 likes

Playlist recently added probability distribution

I have large playlists, and a lot of the older songs I've heard multiple times already. Is there a setting to skew the probability distribution of songs played to more recent ones? This would mean I have a higher chance of hearing a recently added so...

  • Casual Listener
  • I have large playlists, and a lot of the older songs I've heard multiple times already. Is there a setting to skew the probability distribution of songs played to more recent ones? This would mean I ...
  • PrettyMuchSwiss
  • Composer
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs getting added to my playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI'm aware that there are issues with songs getting added to playlists, but as far as I know that's only when they're extremely short in length. I have a playlist that I've bee...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I'm aware that there are issues with songs getting added to playlists, but as far as I know that's only wh...
  • operationevil
  • Casual Listener
  • 533 Views
  • 4 replies
  • 0 likes
  • 533 Views
  • 4 replies
  • 0 likes

Playlist that I made disappeared

I was using the web browser to play music and organized all of my music into folders and folders within folders. I tried playing music on my phone, but the folders were all disorganized with the wrong playlist. So I removed the playlist from the fold...

  • Visitor
  • I was using the web browser to play music and organized all of my music into folders and folders within folders. I tried playing music on my phone, but the folders were all disorganized with the wron...
  • 547 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 547 Views
  • 0 replies
  • 0 likes

Playlist Search

Hey,when i search for a artist in my playlist I want to play just the songs that popped up with the search but Spotify just continues playing my usual order.

  • Visitor
  • Hey, when i search for a artist in my playlist I want to play just the songs that popped up with the search but Spotify just continues playing my usual order.         
  • PrettyMuchSwiss
  • Composer
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes