Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Music Fan
  • 248365 Views
  • 83 replies
  • 87 likes
  • 248365 Views
  • 83 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • janiqua
  • Casual Listener
  • 108830 Views
  • 248 replies
  • 43 likes
  • 108830 Views
  • 248 replies
  • 43 likes

Solved!!Superuser Contribution Bring back "Recently Played" please!

I really loved having the "Recently Played" section on my Spotify homepage. I would often play one second of a track from an album that I wanted to listen to later, and it would show up in my Recently Played and I would remember to listen to it when ...

  • Casual Listener
  • I really loved having the "Recently Played" section on my Spotify homepage. I would often play one second of a track from an album that I wanted to listen to later, and it would show up in my Recentl...
  • gaostrove
  • Casual Listener
  • 1876 Views
  • 7 replies
  • 5 likes
  • All Platforms
  • 1876 Views
  • 7 replies
  • 5 likes

where can i find the spotify made playlists "Your xxx Mix"

Premium Family Plan across all devices. Can't find spotify created playlists/radio. Using Apple Car Play I saw several "playlist radio" icons...such as "Your Rock Mix", "your top Rock songs in one place!". Spotify created.I can find the ones i played...

  • Newbie
  • Premium Family Plan across all devices.  Can't find spotify created playlists/radio.   Using Apple Car Play I saw several "playlist radio" icons...such as "Your Rock Mix",  "your top...
  • 447 Views
  • 0 replies
  • 0 likes
  • made for you
    Playlists
    Radio
  • 447 Views
  • 0 replies
  • 0 likes

Bollywood 60's 70's songs are very few

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Joe budden and Spotify Brazil

 I’m from Brazil and the joe budden podcast on my Spotify have only one episode availablei’m premium family and use a iPhone, I try on my pc too but only found only one episode as well, please help me I love this podcast and can’t only listen on YouT...

CDE9EE25-F7EB-4806-B289-1B315930DD82.png
  • Visitor
  •  I’m from Brazil and the joe budden podcast on my Spotify have only one episode available i’m premium family and use a iPhone, I try on my pc too but only found only one episode as well, please help...
  • 12101901865
  • Newbie
  • 807 Views
  • 2 replies
  • 0 likes
  • 807 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't delete old local file liked songs

My Question or Issue Can't delete two liked songs off of my liked song list on both web and iPhone. I don't use the liked song feature and it is frustrating having the playlist with two unplayable songs still there. The songs are greyed out and are f...

  • Visitor
  • My Question or Issue   Can't delete two liked songs off of my liked song list on both web and iPhone. I don't use the liked song feature and it is frustrating having the playlist with two unpl...
  • Ivan
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • deleted
    liked songs
    local files
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Can't find particular song in my playlist anymore but another family account holder can access

PlanPremiumCountryCanadaDeviceSamsung S10+ and family account holder with same phoneOperating SystemUpdated AndroidMy Question or IssueAbsolutely love a song called Carry It On by Racing Glaciers and had added that song to my playlist early last year...

  • Newbie
  • Plan Premium Country Canada Device Samsung S10+ and family account holder with same phone Operating System Updated Android My Question or Issue Absolutely love a song called Carry It On by R...
  • Tom
  • Community Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Desktop playlist song disappeared

Please help! I deleted one song from my playlist and it took over 500 other songs with it! I dont understand what happened. None of them were selected they just disappeared all of a sudden. I've reset my computer and the app twice. At first they were...

  • Visitor
  • Please help! I deleted one song from my playlist and it took over 500 other songs with it! I dont understand what happened. None of them were selected they just disappeared all of a sudden. I've rese...
  • Tom
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution The "add songs" option doesn't show me any songs in English for my playlist. Please help :)

I'm a Spotify Premium user. My country is set to Romania, but it used to be in the UK. Also, I use Spotify on Android. I make use of the "add songs" to playlist option. I have an extensive trap music playlist, 90% percent of it being in English and 1...

  • Casual Listener
  • I'm a Spotify Premium user. My country is set to Romania, but it used to be in the UK. Also, I use Spotify on Android.   I make use of the "add songs" to playlist option. I have an extensive t...
  • Ivan
  • Spotify Legend
  • 417 Views
  • 3 replies
  • 0 likes
  • 417 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify shuffles despite I DO NOT WANT IT TO

Premium user, logged in. An iPhone and an iPad. Since a week or two, for the life of me I can't get it NOT to shuffle. I FRIGGIN HATE SHUFFLE. Shuffle is not activated anywhere. I can activate it and de-activate it again, it simply doesn't change a t...

  • Regular
  • Premium user, logged in. An iPhone and an iPad. Since a week or two, for the life of me I can't get it NOT to shuffle. I FRIGGIN HATE SHUFFLE. Shuffle is not activated anywhere. I can activate it and...
  • Elena
  • Moderator
  • 7322 Views
  • 9 replies
  • 1 likes
  • 7322 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify Premium on my iPhone, when Offline, plays one song ONLY....then stops

PlanPremiumCanada DeviceiPhone 8 I've noticed lately that when I'm in my van or out for a stroll and I'm listening to music OFFLINE on my iPhone 8, my Premium Account only plays one song, then the player shuts off. I've logged out, deleted the app, s...

  • Casual Listener
  • Plan Premium Canada   Device iPhone 8   I've noticed lately that when I'm in my van or out for a stroll and I'm listening to music OFFLINE on my iPhone 8, my Premium Account only pla...
  • kalimbadb
  • Casual Listener
  • 1614 Views
  • 4 replies
  • 1 likes
  • 1614 Views
  • 4 replies
  • 1 likes

Solved!! Deleted Song

Plan: Premium Device: allMy Question or Issue Deleted a song from my liked songs Playlist and i cannot find it anymore. Is it possible for the support to reset my account to yesterdays settings or tell me the song i deleted. i provide my UserID /name...

  • Casual Listener
  • Plan: Premium     Device: all My Question or Issue   Deleted a song from my liked songs Playlist and i cannot find it anymore. Is it possible for the support to reset my acc...
  • CrusoeNC
  • Casual Listener
  • 785 Views
  • 2 replies
  • 0 likes
  • deleted song
  • 785 Views
  • 2 replies
  • 0 likes

Missing podcasts

PlanPremiumCountryIsraelDevicePC, Samsung S8+ ,WebplayerOperating SystemWindows 10, Android 9 My Question or IssueIn the last week lots of podcasts disappeared from my library , I had a week ago above 10 shows, and I have just 1, I don't even find th...

  • Casual Listener
  • Plan Premium Country Israel Device PC, Samsung S8+ ,Webplayer Operating System Windows 10, Android 9   My Question or Issue In the last week lots of podcasts disappeared from my librar...
  • Zeetek
  • Music Fan
  • 576 Views
  • 2 replies
  • 0 likes
  • 576 Views
  • 2 replies
  • 0 likes

Why Can't I make a Playlist of Podcast Episodes?

I'd love to be able to make a playlist of individual podcast episodes I find interesting to come back to and listen later (when I'm not pretending to be resident office DJ). But I discovered this morning, you can't make a playlist of podcast episodes...

  • Newbie
  • I'd love to be able to make a playlist of individual podcast episodes I find interesting to come back to and listen later (when I'm not pretending to be resident office DJ). But I discovered this mor...
  • illya
  • Music Fan
  • 2548 Views
  • 2 replies
  • 37 likes
  • 2548 Views
  • 2 replies
  • 37 likes

Playlist on a Smart TV

PlanPremiumCountryPortugalDeviceLG Smart TVOperating System My Question or IssueSince a few days ago some of my playlist does not appears on my LG Smart TV 43UK6300.I've re-install the app the the problem continues.

  • Regular
  • Plan Premium Country Portugal Device LG Smart TV Operating System   My Question or Issue Since a few days ago some of my playlist does not appears on my LG Smart TV 43UK6300. I've re-i...
  • nahyden69
  • Regular
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to delete daily drive playlist

How can I delete the daily drive playlist? Everytime I get in my car it is constantly poping up to the top of my suggested lists and in my daily mixes in apple car play. Because it always the first on my suggested list I am always constantly tapping ...

  • Visitor
  • How can I delete the daily drive playlist? Everytime I get in my car it is constantly poping up to the top of my suggested lists and in my daily mixes in apple car play. Because it always the first o...
  • fraktalisman
  • Roadie
  • 3026 Views
  • 4 replies
  • 5 likes
  • apple
    Apple Car Play
    Daily Drive
    iOS
  • 3026 Views
  • 4 replies
  • 5 likes

Superuser Contribution Duplicate Songs

I have duplicate songs in my liked songs folder, same album, same version. Is there anyway to fix this for I automatically download all liked songs and it is beginning to fill up my storage? PlanPremiumCountryUSADeviceComputer, phoneOperating SystemA...

  • Visitor
  • I have duplicate songs in my liked songs folder, same album, same version. Is there anyway to fix this for I automatically download all liked songs and it is beginning to fill up my storage?   ...
  • Mario
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists

Hi i need help with that:i have some song in „playlist“ i like <3...can i move them all at once in some playlist ? or can i do playlist with public for everyone?

  • Visitor
  • Hi i need help with that: i have some song in „playlist“ i like <3...can i move them all at once in some playlist ?  or can i do playlist with ❤️ public for everyone? 
  • Mario
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Grayed out songs

So the issue I'm having is that I have a downloaded playlist in Spotify with some local songs in that are grayed out. The issue is that some local songs are play on mobile, but not on the desktop app and and some local songs that play on desktop, but...

  • Visitor
  • So the issue I'm having is that I have a downloaded playlist in Spotify with some local songs in that are grayed out. The issue is that some local songs are play on mobile, but not on the desktop app...
  • Ivan
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

ALMOST ALL SONGS VANISHED from a collaborative playlist-please help!

 I have created a collaborative list and after having collected almost 500songs (35hours of music) most of the songs vanished from the list after a month!!we created it from almost a scratch and it happened for the second time!!more than 200songs are...

DE6FD3D0-BAAC-4E4A-9C85-3F9AF4D1D13B.jpeg
  • Visitor
  •   I have created a collaborative list and after having collected almost 500songs (35hours of  music) most of the songs vanished from the list after a month!! we created it from almost a sc...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes