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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201319 Views
  • 71 replies
  • 73 likes
  • 201319 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69057 Views
  • 107 replies
  • 40 likes
  • 69057 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146407 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146407 Views
  • 66 replies
  • 49 likes

Superuser Contribution Mobile app playlists do not match desktop app playlists

Premium plan userCanadaDevice - Samsung Galaxy 8Operating System - AndroidMy Question or IssueHi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not match with the playlists on my mobile android app. It's not that ...

  • Regular
  • Premium plan user Canada Device - Samsung Galaxy 8 Operating System - Android My Question or Issue Hi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not...
  • Guido
  • Spotify Legend
  • 2411 Views
  • 5 replies
  • 3 likes
  • 2411 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify won't give me all the songs in my library.

I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs. The only way to play all of her music is by searc...

  • Visitor
  • I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs...
  • Guido
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 1 likes
  • 644 Views
  • 1 replies
  • 1 likes

Spotify geo-restriction bypass using vpn?

Hello,I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing the country to USA under the country section in my Spo...

  • Casual Listener
  • Hello, I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing t...
  • 1573 Views
  • 0 replies
  • 0 likes
  • Geo-restricted music content
  • 1573 Views
  • 0 replies
  • 0 likes

Daily mixes

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 13.1.2 My Question or IssueHas there been an update to daily mixes? It appears they're now limited so you can't refresh songs and keep the playlist going. This completely destroys them!

  • Music Fan
  • Plan Premium Country UK Device iPhone XR Operating System iOS 13.1.2   My Question or Issue Has there been an update to daily mixes? It appears they're now limited so you can't refresh...
  • mduchezeau
  • Music Fan
  • 3885 Views
  • 14 replies
  • 6 likes
  • 3885 Views
  • 14 replies
  • 6 likes

Full Library

PlanPremium Country DeviceGoogle Pixel 3AOperating System My Question or IssueI have deleted my library but it continues to tell me that it is full and will only allow me to add songs or albums that I had on it before. My Spotify is currently taking ...

  • Visitor
  • Plan Premium  Country   Device Google Pixel 3A Operating System     My Question or Issue I have deleted my library but it continues to tell me that it is full and will o...
  • AeroZ
  • Composer
  • 464 Views
  • 1 replies
  • 0 likes
  • Full
  • 464 Views
  • 1 replies
  • 0 likes

Discover weekly and release radar saturated

PlanPremiumCountryUSADevice(Misc)Operating System(Misc) My Question or Issue When I first started using Spotify I would receive excellent Discover weekly recommendations based off the songs that I liked and listened to, although recently, I have been...

  • Casual Listener
  • Plan Premium Country USA Device (Misc) Operating System (Misc)   My Question or Issue   When I first started using Spotify I would receive excellent Discover weekly recommendatio...
  • Nicegs
  • Casual Listener
  • 353 Views
  • 2 replies
  • 1 likes
  • 353 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sort songs on "liked songs" library by release year

PlanPremiumCountryILDeviceDellOperating SystemWindows 10My Question or IssueOn "liked songs" library - how can i sort by release year to know which songs that I liked released between 2010-2020 ( I know it's possible on playlist but I want to do the ...

  • Casual Listener
  • Plan Premium Country IL Device Dell Operating System Windows 10 My Question or Issue On "liked songs" library - how can i sort by release year to know which songs that I liked released betwe...
  • Mario
  • Spotify Legend
  • 4098 Views
  • 1 replies
  • 18 likes
  • liked songs
  • 4098 Views
  • 1 replies
  • 18 likes

Superuser Contribution My 2019 Wrapped doesn't work?

When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!"Mobile (Android): Launches spotify, displays a page where I can click the 'unwrapped' b...

  • Music Fan
  • When I click the link from the email, I get the following responses -  Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!" Mobile (Android): Launc...
  • Mario
  • Spotify Legend
  • 1816 Views
  • 3 replies
  • 3 likes
  • unwrapped
  • 1816 Views
  • 3 replies
  • 3 likes

deleted downloads

i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or don't apply. i've seen that it is a reoccurring pro...

  • Newbie
  • i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or ...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Spotify was fine and now it's not.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI downloaded Spotify on my Xbox because for some reason Pandora wouldn't load and I liked it ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I downl...
  • LimaWhiskey
  • Casual Listener
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Unpersonalized playlists from Spotify

I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scrolled through the "Best of the decade for you" playlist f...

  • Casual Listener
  • I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection.  This year, however, I'm starting to have my doubts after I scr...
  • Minty
  • Casual Listener
  • 694 Views
  • 2 replies
  • 0 likes
  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs disappeared from playlist

PlanPremiumCountryUnited States DeviceiPhone 8, Surface Laptop 2Operating SystemiOS 10, Windows 10 My Question or IssueThe songs from my playlist have disappeared. On Desktop it shows the playlist as empty (0 songs) and on my mobile app and the web p...

  • Visitor
  • Plan Premium Country United States   Device iPhone 8, Surface Laptop 2 Operating System iOS 10, Windows 10   My Question or Issue The songs from my playlist have disappeared. On ...
  • Mario
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

2 "YourTopSongs2019" playlists

Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...

  • Casual Listener
  • Hi Spotify Support,   I hope you're having a good time.   Plan Premium Country Ireland Device (iPhone, PC, Macbook Pro late 2016) Operating System (iOS 13, Windows 10, MacOS Moja...
  • 355 Views
  • 0 replies
  • 1 likes
  • 355 Views
  • 0 replies
  • 1 likes

Are the yearly listening hour statistics only based on online streaming?

Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...

  • Regular
  • Dear friends,   I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...
  • 822 Views
  • 0 replies
  • 0 likes
  • 822 Views
  • 0 replies
  • 0 likes

All of my downloaded music disappeared!

PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!

  • Newbie
  • Plan Premium Country Usa Device  Samsung Galaxy 9+   My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...
  • 831 Views
  • 0 replies
  • 0 likes
  • 831 Views
  • 0 replies
  • 0 likes

add an album to a playlist

Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...

  • Roadie
  •   Plan free Country uk Device Android tablet 6.0.1 & android phone 9     Another thread said this was available again an that I should come to these boards if I still had a p...
  • headey
  • Roadie
  • 2747 Views
  • 2 replies
  • 0 likes
  • 8.5.33.831
    album
  • 2747 Views
  • 2 replies
  • 0 likes

How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

  • Visitor
  • So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...
  • 706 Views
  • 0 replies
  • 0 likes
  • 706 Views
  • 0 replies
  • 0 likes

trouble with playing on chromecast

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...

  • Visitor
  • Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Can't make a queue by searching after new update

PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...

  • Newbie
  • Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9   ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...
  • Artherix
  • Casual Listener
  • 580 Views
  • 2 replies
  • 4 likes
  • 580 Views
  • 2 replies
  • 4 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

  • Casual Listener
  • I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...
  • harriet1234
  • Casual Listener
  • 889 Views
  • 2 replies
  • 0 likes
  • 889 Views
  • 2 replies
  • 0 likes