Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
2 weeks ago
samuelallen5
Casual Listener
240926 Views
77 replies
85 likes

240926 Views
77 replies
85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
3 hours ago
fede160493
Roadie
97252 Views
206 replies
43 likes

97252 Views
206 replies
43 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

harriet1234
Casual Listener
I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...
2019-12-09 12:29:21 AM
2019-12-10 2:02:56 PM
harriet1234
Casual Listener
913 Views
2 replies
0 likes

913 Views
2 replies
0 likes

Superuser Contribution Statistics shows my TOP artist is I never heard of. Hidden advertising???

PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...

Shahius
Gig Goer
Plan Premium Country USA Device PC, Android Head Operating System Windows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I ne...
2019-12-09 8:00:04 PM
2019-12-10 12:04:18 PM
Katerina
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

I want to download all the music on Spotify

PLAN: PREMIUMDEVICE: PHONE

ElPrrum24
Casual Listener
PLAN: PREMIUM DEVICE: PHONE
2019-12-08 9:55:48 PM
2019-12-10 1:09:28 AM
Billy-J
Spotify Star
632 Views
3 replies
0 likes

632 Views
3 replies
0 likes

Restore previous version of playlist?

PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...

sidneyking
Newbie
Plan Premium Country England Device iPhone 7 Operating System iOS 13 My Question or Issue so it might be a very dumb question but basically i used a website tool thingy called randif...
2019-12-09 9:45:46 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Not all albums shown on artist's "album" section

Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...

mylengrave
Roadie
Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l...
2018-06-28 8:36:02 AM
2019-12-09 8:52:41 PM
Lucky50300
Regular
1147 Views
2 replies
0 likes

1147 Views
2 replies
0 likes

Superuser Contribution My Wrapped Decade Playlist shows artists I have marked with "I don't like artist X"

My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...

santekiv
Casual Listener
My Question or Issue What's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finla...
2019-12-05 8:19:00 AM
2019-12-09 3:52:16 PM
cowknee
Casual Listener
4733 Views
11 replies
21 likes

4733 Views
11 replies
21 likes

load of my huge library on my new smartphone stops each time i switch to another app?

Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...

nova2nova
Newbie
Plan Premium Country France Device iPhone XS on iOS 13.2.3 My Question or Issue Just activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,...
2019-12-09 2:00:44 PM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

During the break in Premium period, my favorites are gone

PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.

Fant00mas
Visitor
Plan Premium Country Poland Device Xiaomi Mi 9T Operating System Android My Question or Issue During the break in Premium period, my Playlists and favorites are gone. I can restore ...
2019-12-09 12:01:46 PM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

Artists used to be in alphabetical order

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 Active My Question or IssueI have such a difficult time finding specific artists in my library. It used to all be so easy to find in alphabetical order. Why change it? Even having the most often played at ...

jmecook
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 8 Active My Question or Issue I have such a difficult time finding specific artists in my library. It used to all be so easy to f...
2019-12-09 10:24:12 AM
2019-12-09 11:50:05 AM
Emilia_8
Community Legend
538 Views
1 replies
0 likes

538 Views
1 replies
0 likes

WHERE IS MY MUSIC!!

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossible to view albums I have saved by the artist as op...

n8opot8o
Casual Listener
As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossi...
2019-12-08 7:26:03 PM
2019-12-09 10:16:06 AM
jmecook
Casual Listener
584 Views
4 replies
1 likes

584 Views
4 replies
1 likes

Some Podcast Titles Visible but not Playable

PlanPremiumCountryMulti - UK based accountDeviceDesktop PC, MobileOperating SystemLinux Mint 19.2 (64 bit)Windows 10 (latest updates)Android Oreo My Question or Issue I am podcast mad. I seem to have an issue with 2 specific podcasts at the moment:1....

Peetee
Regular
Plan Premium Country Multi - UK based account Device Desktop PC, Mobile Operating System Linux Mint 19.2 (64 bit) Windows 10 (latest updates) Android Oreo My Question or Issue &nbs...
2019-12-09 9:01:04 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

How long do deleted playlists stay around under "recover deleted playlists?"

PlanFree/PremiumCountryUS DeviceN/AOperating SystemN/A My Question or Issuehttps://www.spotify.com/us/account/recover-playlists/I just want to know how long a deleted playlist will be available before getting permanently deleted.

rndmpplprsn
Newbie
Plan Free/Premium Country US Device N/A Operating System N/A My Question or Issue https://www.spotify.com/us/account/recover-playlists/ I just want to know how long a dele...
2019-12-09 3:39:05 AM
2035 Views
0 replies
7 likes

2035 Views
0 replies
7 likes

Superuser Contribution They dont show My Wrapped

I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do

fangmich
Visitor
I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do
2019-12-05 9:04:28 PM
2019-12-09 1:25:23 AM
Billy-J
Spotify Star
509 Views
1 replies
1 likes

509 Views
1 replies
1 likes

[Desktop][Playlists] Can't delete playlist - titled Loading

Hi,I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android app, and Kindle Fire app. I have tried to delete it, to unfollow it, but I ...

retrogirl
Casual Listener
Hi, I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android ap...
2019-12-08 12:28:41 AM
480 Views
0 replies
0 likes
Desktop
Playlists

480 Views
0 replies
0 likes

Freeze and crash spotify

PlanPremiumCountryArgentinaDeviceMacbook airOperating SystemmacOS sierra When i try to change the playlist place my spotify freeze and crash.My Question or Issue

Jmduarte98
Newbie
Plan Premium Country Argentina Device Macbook air Operating System macOS sierra When i try to change the playlist place my spotify freeze and crash. My Question or Issue
2019-12-08 8:44:36 PM
2019-12-08 10:03:45 PM
Billy-J
Spotify Star
425 Views
1 replies
0 likes
Crash
Freezing

425 Views
1 replies
0 likes

Spotify adding songs that i already have at the top of my list cant sort by added now

started happening a few days ago adding songs already on my playlist to the top of it saying its been added a day ago but its been years or months since ive added that song king annoying

Envoyz
Visitor
started happening a few days ago adding songs already on my playlist to the top of it saying its been added a day ago but its been years or months since ive added that song king annoying
2019-12-08 7:59:23 PM
616 Views
0 replies
0 likes

616 Views
0 replies
0 likes

My Spotify Decade Wrapped banner didn't appear

My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, music and all of those things. And there's no e-mail ab...

AnBia
Visitor
My playlists from 2016 to 2018 by Spotify Wrapped are disponibile, there is also my Decade Wrapped playlist, but there is no 2019 playlist or the banner with the statistics, most played artists, musi...
2019-12-08 5:54:28 PM
1652 Views
0 replies
0 likes
Troubleshooting
Wrapped 2019

1652 Views
0 replies
0 likes

Wrapped Missing 2019

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Wrapped doesn't give me any statistics and just skips to a screen showing my past years' playlists. The url changes to "https://open.spotify.com/genre/2019-page?ineligib...

DooglesBugles
Casual Listener
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue My Wrapped doesn't give me any statistics and just skips to a screen showing my past years' play...
2019-12-06 2:36:21 AM
2019-12-08 5:00:30 PM
IguanaSetup
Community Legend
2522 Views
3 replies
1 likes

2522 Views
3 replies
1 likes

Why Spotify keeps giving me suggested tracks even tho in my playlist there are more than 15 songs?

PlanFreeCountryItalyDeviceiPhone 8Operating SystemiOS 10My Question or IssueEven tho in my playlist there are more than 15 songs after a while Spotify starts giving me many suggested tracks

Lore_P
Visitor
Plan Free Country Italy Device iPhone 8 Operating System iOS 10 My Question or Issue Even tho in my playlist there are more than 15 songs after a while Spotify starts giving me many sugges...
2019-12-08 1:39:59 PM
660 Views
0 replies
0 likes

660 Views
0 replies
0 likes

No album covers for local files

PlanPremiumDeviceMacBook ProOperating SystemMacOS Mojave 10.14.5 Most of the local files I have uploaded have had cover photos but I just tried to upload another and it did not. I tried scaling the image size down to 300x300 and also uploading the sa...

r_furey
Newbie
Plan Premium Device MacBook Pro Operating System MacOS Mojave 10.14.5 Most of the local files I have uploaded have had cover photos but I just tried to upload another and it did not. I ...
2019-11-27 7:16:08 AM
2019-12-08 1:23:19 PM
AeroZ
Composer
859 Views
4 replies
0 likes
Album Cover
local files

859 Views
4 replies
0 likes

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