Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
Tuesday
YoungYangYang
Visitor
242670 Views
79 replies
86 likes

242670 Views
79 replies
86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Sunday
Ietsorigineels
Visitor
99704 Views
210 replies
44 likes

99704 Views
210 replies
44 likes

Are the yearly listening hour statistics only based on online streaming?

Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...

Maud2001
Regular
Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...
2019-12-11 11:08:36 AM
892 Views
0 replies
0 likes

892 Views
0 replies
0 likes

All of my downloaded music disappeared!

PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!

Netsirksmada
Newbie
Plan Premium Country Usa Device Samsung Galaxy 9+ My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...
2019-12-11 4:33:50 AM
857 Views
0 replies
0 likes

857 Views
0 replies
0 likes

add an album to a playlist

Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...

headey
Roadie
Plan free Country uk Device Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a p...
2019-12-05 1:36:08 PM
2019-12-10 10:58:18 PM
headey
Roadie
2815 Views
2 replies
0 likes
8.5.33.831
album

2815 Views
2 replies
0 likes

How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

zil_
Visitor
So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...
2019-12-10 4:51:25 PM
730 Views
0 replies
0 likes

730 Views
0 replies
0 likes

trouble with playing on chromecast

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...

gans1
Visitor
Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...
2019-12-10 3:08:08 PM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

Can't make a queue by searching after new update

PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...

Mohmkash
Newbie
Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9 ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...
2019-12-09 4:53:17 PM
2019-12-10 2:26:28 PM
Artherix
Casual Listener
618 Views
2 replies
4 likes

618 Views
2 replies
4 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

harriet1234
Casual Listener
I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...
2019-12-09 12:29:21 AM
2019-12-10 2:02:56 PM
harriet1234
Casual Listener
917 Views
2 replies
0 likes

917 Views
2 replies
0 likes

Superuser Contribution Statistics shows my TOP artist is I never heard of. Hidden advertising???

PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...

Shahius
Gig Goer
Plan Premium Country USA Device PC, Android Head Operating System Windows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I ne...
2019-12-09 8:00:04 PM
2019-12-10 12:04:18 PM
Katerina
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

I want to download all the music on Spotify

PLAN: PREMIUMDEVICE: PHONE

ElPrrum24
Casual Listener
PLAN: PREMIUM DEVICE: PHONE
2019-12-08 9:55:48 PM
2019-12-10 1:09:28 AM
Billy-J
Spotify Star
632 Views
3 replies
0 likes

632 Views
3 replies
0 likes

Restore previous version of playlist?

PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...

sidneyking
Newbie
Plan Premium Country England Device iPhone 7 Operating System iOS 13 My Question or Issue so it might be a very dumb question but basically i used a website tool thingy called randif...
2019-12-09 9:45:46 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Not all albums shown on artist's "album" section

Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...

mylengrave
Roadie
Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l...
2018-06-28 8:36:02 AM
2019-12-09 8:52:41 PM
Lucky50300
Regular
1152 Views
2 replies
0 likes

1152 Views
2 replies
0 likes

Superuser Contribution My Wrapped Decade Playlist shows artists I have marked with "I don't like artist X"

My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...

santekiv
Casual Listener
My Question or Issue What's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finla...
2019-12-05 8:19:00 AM
2019-12-09 3:52:16 PM
cowknee
Casual Listener
4739 Views
11 replies
21 likes

4739 Views
11 replies
21 likes

load of my huge library on my new smartphone stops each time i switch to another app?

Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...

nova2nova
Newbie
Plan Premium Country France Device iPhone XS on iOS 13.2.3 My Question or Issue Just activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,...
2019-12-09 2:00:44 PM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

During the break in Premium period, my favorites are gone

PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.

Fant00mas
Visitor
Plan Premium Country Poland Device Xiaomi Mi 9T Operating System Android My Question or Issue During the break in Premium period, my Playlists and favorites are gone. I can restore ...
2019-12-09 12:01:46 PM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

Artists used to be in alphabetical order

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 Active My Question or IssueI have such a difficult time finding specific artists in my library. It used to all be so easy to find in alphabetical order. Why change it? Even having the most often played at ...

jmecook
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 8 Active My Question or Issue I have such a difficult time finding specific artists in my library. It used to all be so easy to f...
2019-12-09 10:24:12 AM
2019-12-09 11:50:05 AM
Emilia_8
Community Legend
538 Views
1 replies
0 likes

538 Views
1 replies
0 likes

WHERE IS MY MUSIC!!

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossible to view albums I have saved by the artist as op...

n8opot8o
Casual Listener
As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossi...
2019-12-08 7:26:03 PM
2019-12-09 10:16:06 AM
jmecook
Casual Listener
593 Views
4 replies
1 likes

593 Views
4 replies
1 likes

Some Podcast Titles Visible but not Playable

PlanPremiumCountryMulti - UK based accountDeviceDesktop PC, MobileOperating SystemLinux Mint 19.2 (64 bit)Windows 10 (latest updates)Android Oreo My Question or Issue I am podcast mad. I seem to have an issue with 2 specific podcasts at the moment:1....

Peetee
Regular
Plan Premium Country Multi - UK based account Device Desktop PC, Mobile Operating System Linux Mint 19.2 (64 bit) Windows 10 (latest updates) Android Oreo My Question or Issue &nbs...
2019-12-09 9:01:04 AM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

How long do deleted playlists stay around under "recover deleted playlists?"

PlanFree/PremiumCountryUS DeviceN/AOperating SystemN/A My Question or Issuehttps://www.spotify.com/us/account/recover-playlists/I just want to know how long a deleted playlist will be available before getting permanently deleted.

rndmpplprsn
Newbie
Plan Free/Premium Country US Device N/A Operating System N/A My Question or Issue https://www.spotify.com/us/account/recover-playlists/ I just want to know how long a dele...
2019-12-09 3:39:05 AM
2036 Views
0 replies
7 likes

2036 Views
0 replies
7 likes

Superuser Contribution They dont show My Wrapped

I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do

fangmich
Visitor
I'm not gonna have any of my Wrapped shown I have already tried everything. What can I do
2019-12-05 9:04:28 PM
2019-12-09 1:25:23 AM
Billy-J
Spotify Star
509 Views
1 replies
1 likes

509 Views
1 replies
1 likes

[Desktop][Playlists] Can't delete playlist - titled Loading

Hi,I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android app, and Kindle Fire app. I have tried to delete it, to unfollow it, but I ...

retrogirl
Casual Listener
Hi, I have a Spotify issue and hope to get some help. I have a playlist that is reading in the playlist listing as "Loading." This is happening on Windows desktop app, Android ap...
2019-12-08 12:28:41 AM
481 Views
0 replies
0 likes
Desktop
Playlists

481 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Your Library

Forum Posts