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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • raiccheese
  • Newbie
  • 247073 Views
  • 82 replies
  • 87 likes
  • 247073 Views
  • 82 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Outis1410
  • Visitor
  • 105313 Views
  • 227 replies
  • 43 likes
  • 105313 Views
  • 227 replies
  • 43 likes

Solved!! Playlists missing after having Premium then back to free now back to Premium again

PremiumAustralia DeviceiPhone My Playlists are missing after having Premium then back to free now back to Premium again. They are not in restore.

  • Casual Listener
  •   Premium Australia    Device iPhone   My Playlists are missing after having Premium then back to free now back to Premium again. They are not in restore.  
  • rodb8857
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Suddenly my downloaded songs disappear. How download all at once ?

PlanPremiumCountryPolandDevice(Android radio)Operating System(Android , Windows 10) My Question or IssueHello all my downloaded songs and playlists from library disappear how Can I download all by 1 click ? Its very annoyng to enter yeach and trigger...

  • Casual Listener
  • Plan Premium Country Poland Device (Android radio) Operating System (Android , Windows 10)   My Question or Issue Hello all my downloaded songs and playlists from library disappear how...
  • OneByBoo
  • Roadie
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Playlist Songs Not Playable Across Devices?

Hi, I have a wierd (to me) problem where I have all of my playlists nicely organized, but the songs in those playlists are not playing across my various devices. In the list of songs, the titles are greyed out, and they're not playable. I first organ...

  • Casual Listener
  • Hi,   I have a wierd (to me) problem where I have all of my playlists nicely organized, but the songs in those playlists are not playing across my various devices. In the list of songs, the ti...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

[Daily Mixes] seem to have regressed to the past

PlanPremiumCountryUKDevice(iPhone 6s)Operating System(iOS 12) My Question or IssueIn in the last few weeks my daily mixes have gone from being 6 great varied playlists reflecting my recent listening habits to a much less diverse list. In addition, I ...

  • Newbie
  • Plan Premium Country UK Device (iPhone 6s) Operating System (iOS 12)   My Question or Issue In in the last few weeks my daily mixes have gone from being 6 great varied playlists reflec...
  • lilitu93
  • Music Fan
  • 1243 Views
  • 1 replies
  • 2 likes
  • Daily Mixes
  • 1243 Views
  • 1 replies
  • 2 likes

Fix Recently Played Please

There was a point where if you click on Artists in your Recently Played list, it would take you to that artist in Your Library and show you the songs you had saved for that artist. Then you guys changed it, and it would instead take you to Spotifies ...

  • Casual Listener
  • There was a point where if you click on Artists in your Recently Played list, it would take you to that artist in Your Library and show you the songs you had saved for that artist.  Then you guy...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Can't remove old local song from Like list

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or IssueA couple of years ago, I added some local songs into the spotify player. Now, the songs don't exist on my current computer. One of the old songs still show up on spotify, gre...

  • Visitor
  • Plan Premium Country US   Device PC Operating System Windows 10   My Question or Issue A couple of years ago, I added some local songs into the spotify player. Now, the songs don...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

can't find saved songs

My Question or IssueI just updated the app on my phone and it no longer will show me my saved songs. The home tab is also completely blank. I have deleted and redownloaded the app twice. I would really like to be able to listen to all of my saved son...

  • Visitor
  • My Question or Issue I just updated the app on my phone and it no longer will show me my saved songs. The home tab is also completely blank. I have deleted and redownloaded the app twice. I would re...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution App freezes when i press options (three dots on song)

PlanPremiumCountryPhilippinesDeviceRedmi Note 8 ProOperating SystemAndroid 9 Pie My Question or IssueWhenever i press the three dots in the song, the app freezes. I tried clearing cache and reinstalling the app. Nothing changed. Help

  • Casual Listener
  • Plan Premium Country Philippines Device Redmi Note 8 Pro Operating System Android 9 Pie   My Question or Issue Whenever i press the three dots in the song, the app freezes. I tried cle...
  • Peter
  • Spotify Legend
  • 8923 Views
  • 9 replies
  • 7 likes
  • 8923 Views
  • 9 replies
  • 7 likes

Local Files Not Downloading

PlanPremium (On the student trial if that matters)CountryUSADeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI cannot play local files on my phone. It works normally on my PC, but will not play at all on my mobile. I have tried many ...

  • Visitor
  •   Plan Premium (On the student trial if that matters) Country USA Device Samsung Galaxy 9 Operating System Android   My Question or Issue I cannot play local files on my phone. I...
  • 474 Views
  • 0 replies
  • 0 likes
  • Android
    local files
    Premium
  • 474 Views
  • 0 replies
  • 0 likes

Music published by an artist that was previously able to be played is now unplayable. why??

So I’m on an iphone 6, premium plan living in Australia. One of my favourite artists, Orla Gartland, has an EP called Roots. This is what i first listen to by her. I have been able to listen to it on spotify in the past, and have it on playlists. But...

  • Visitor
  • So I’m on an iphone 6, premium plan living in Australia. One of my favourite artists, Orla Gartland, has an EP called Roots. This is what i first listen to by her. I have been able to listen to it on...
  • OneByBoo
  • Roadie
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Can't Search Library by List of Artist or Album?

I've read a lot about this ongoing issue, but it's hard to believe you can't understand that ALL we want is to be able to search our own music by Artist or Album, alphabetically. That's it. That's all. This seems so incredibly simple. It's hard to be...

  • Visitor
  • I've read a lot about this ongoing issue, but it's hard to believe you can't understand that ALL we want is to be able to search our own music by Artist or Album, alphabetically.  That's it.&nbs...
  • 445 Views
  • 0 replies
  • 1 likes
  • 445 Views
  • 0 replies
  • 1 likes

Following an Artist

How do you follow an Artist, once you have previously followed a song. As when I try to follow an artist on the artist page, it only ever links to the original song followed not all the artists songs.

  • Casual Listener
  • How do you follow an Artist, once you have previously followed a song.   As when I try to follow an artist on the artist page, it only ever links to the original song followed not all the arti...
  • BruceJNZ
  • Casual Listener
  • 541 Views
  • 2 replies
  • 0 likes
  • Following an artist
  • 541 Views
  • 2 replies
  • 0 likes

How to transfer downlaoded mobile Spotify musics to xiaomi music

PlanPremiumCountryMalaysiaDeviceRedmi 5Operating SystemAndroid 8.1.0 My Question or IssueI'm new to this app and I need some help on transferring downloaded music on Mobile Spotify to xiaomi music player. Please give me some solutions on this issue.T...

  • Visitor
  • Plan Premium Country Malaysia Device Redmi 5 Operating System Android 8.1.0   My Question or Issue I'm new to this app and I need some help on transferring downloaded music on  Mo...
  • 354 Views
  • 0 replies
  • 1 likes
  • Xiaomi music player
  • 354 Views
  • 0 replies
  • 1 likes

Delete some but not all of my history

PlanPremiumCountryUSA DeviceDesktop, Android, Amazon Echo Show My Question or Issue I use Spotify for all my daytime listening, but lately I've also been using it to help me sleep. So as time has gone by, the system thinks I love slow relaxing sleep ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop, Android, Amazon Echo Show     My Question or Issue   I use Spotify for all my daytime listening, but lately I've also been us...
  • Bethany_Dawn
  • Community Legend
  • 1560 Views
  • 1 replies
  • 0 likes
  • Amazon Echo
    delete some history
    history
    split history
  • 1560 Views
  • 1 replies
  • 0 likes

playlists show in a different order when offline (on iphone)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) When Spotify is in online mode on my phone, it shows my playlists in the same order that they are in on my laptop (which is what I want, as I have my playlists filtered by custo...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   When Spotify is in online mode on my phone, it shows my playlists in the same order that they are in on...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Why don't songs from albums I like automatically add to my liked songs?

When I like an album, I want all of the songs to automatically go to my saved songs. I think this used to happen but it does not anymore. I was trying to find an answer here which it seems like there should be an option when I click on the three dots...

  • Casual Listener
  • When I like an album, I want all of the songs to automatically go to my saved songs. I think this used to happen but it does not anymore. I was trying to find an answer here which it seems like there...
  • copelandra
  • Casual Listener
  • 1605 Views
  • 1 replies
  • 0 likes
  • 1605 Views
  • 1 replies
  • 0 likes

Clone AppData/Local folder to new account

Hi, Can´t I clone the AppData/Program/Spotify folder to make an exact copy to another new account?I mean copy that and then paste in new account user folder.Why don´t you bring that option? I can follow and copy playslist, but I have to do manually e...

  • Newbie
  • Hi,   Can´t I clone the AppData/Program/Spotify folder to make an exact copy to another new account? I mean copy that and then paste in new account user folder. Why don´t you bring that opti...
  • 1143 Views
  • 0 replies
  • 0 likes
  • 1143 Views
  • 0 replies
  • 0 likes

Changing songs on an already created playlist.

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just noticed a song that has been on my playlist for over a year has suddenly changed in conten...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I ju...
  • OneByBoo
  • Roadie
  • 1635 Views
  • 1 replies
  • 0 likes
  • 1635 Views
  • 1 replies
  • 0 likes

(SUPPORT) The app doesn't recognize any of my offline songs.

So, ever since I've had Spotify I've been having this problem where the app suddenly stops recognizing any of my downloaded songs (though the archives are clearly still in my phone occupying space). Over time I've changed SD cards and even phones, bu...

  • Visitor
  • So, ever since I've had Spotify I've been having this problem where the app suddenly stops recognizing any of my downloaded songs (though the archives are clearly still in my phone occupying space). ...
  • 1074 Views
  • 0 replies
  • 0 likes
  • Other
  • 1074 Views
  • 0 replies
  • 0 likes

I can't download local files to my phone

I have imported my own music to Spotify, it is located now in my local library. Then I've made a new playlist and I've added the songs from the located library to this playlist. So far so good... But now I can't play this on my phone, it is 'waiting ...

  • Newbie
  • I have imported my own music to Spotify, it is located now in my local library. Then I've made a new playlist and I've added the songs from the located library to this playlist. So far so good... ...
  • 1064 Views
  • 0 replies
  • 1 likes
  • 1064 Views
  • 0 replies
  • 1 likes