Help - Your Library

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
Tuesday
Hanami666
Visitor
252229 Views
84 replies
87 likes

252229 Views
84 replies
87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Saturday
JoseAVG
Visitor
113415 Views
214 replies
43 likes

113415 Views
214 replies
43 likes

Superuser Contribution The Vanished podcast won't play

PlanPremiumCountryUSAMoto X4Operating SystemAndroid version 9 My Question or IssueFor about a month or two I have been unable to play the vanished podcast. I click play and nothing happens. I can listen to it on the computer, but it will not work at ...

user-removed
Visitor
Plan Premium Country USA Moto X4 Operating System Android version 9 My Question or Issue For about a month or two I have been unable to play the vanished podcast. I click play and not...
2019-10-01 7:47:49 PM
2019-10-10 2:11:53 PM
Peter
Spotify Legend
1965 Views
1 replies
0 likes

1965 Views
1 replies
0 likes

Superuser Contribution Can't add album to a playlist

PlanPremiumCountryCanadaDeviceGoogle pixel 3Operating SystemAndroid 9 My Question or IssueI am no longer able to add whole albums at once to a playlist. This is incredibly inconvenient, and it used to be possible because I just made new playlists and...

Jtrenchh
Visitor
Plan Premium Country Canada Device Google pixel 3 Operating System Android 9 My Question or Issue I am no longer able to add whole albums at once to a playlist. This is incredibly in...
2019-10-05 7:11:27 AM
2019-10-10 9:11:37 AM
Katerina
Spotify Legend
1758 Views
1 replies
4 likes

1758 Views
1 replies
4 likes

Superuser Contribution Downloading podcast playlist

Hi, Hope someone can help, as I'm doing my nut with Spotify devs right now. I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when commuting to work. However, on mobile app, there is no option to downloa...

BuryFan11
Casual Listener
Hi, Hope someone can help, as I'm doing my nut with Spotify devs right now. I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when com...
2019-10-06 11:04:22 PM
2019-10-10 8:48:25 AM
Katerina
Spotify Legend
2035 Views
3 replies
0 likes

2035 Views
3 replies
0 likes

Solved!! Albums not "liked" at the album level still appear in Library | Albums

PlanPremiumCountry Devicedesktop app windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNot sure how recent an update this is but I can't remove an album from my "Albums" page in the Libary on any platform if it has on...

skinheadisland
Regular
Plan Premium Country Device desktop app windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Not sure how recent an update this is but I ...
2019-10-09 8:49:53 PM
2019-10-09 11:17:22 PM
Luan
Spotify Star
1564 Views
5 replies
0 likes

1564 Views
5 replies
0 likes

Sorting artists alphabetically

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueBRING BACK THE OPTION TO SORT ARTISTS ALPHABETICALLY WITHOUT HAVING TO FOLLOW ARTISTS. LIKE MANY OTHERS, PUT THIS FEATURE BACK A.S...

Ilikebikes22
Newbie
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android My Question or Issue BRING BACK THE OPTION TO SORT ARTISTS ALPHABETICA...
2019-10-08 6:05:47 PM
2019-10-09 9:04:45 PM
Luan
Spotify Star
1412 Views
1 replies
0 likes

1412 Views
1 replies
0 likes

Superuser Contribution Podcast download restarts if you try to play before download has completed

Plan: PremiumCountry: USADevice: LG V50 ThinQOperating System: Android I live in a rural area with slow internet, so I have to download all my podcasts before I listen to them (no streaming). I listen to news podcasts every morning, and am often wait...

Raema
Casual Listener
Plan: Premium Country: USA Device: LG V50 ThinQ Operating System: Android I live in a rural area with slow internet, so I have to download all my podcasts before I listen to the...
2019-09-18 6:00:47 PM
2019-10-09 4:00:33 PM
Guido
Spotify Legend
1258 Views
1 replies
0 likes

1258 Views
1 replies
0 likes

Add saved albums to playlists

PlanPremiumCountryUSADeviceLaptop programOperating SystemWindows 10 My Question or IssueIs there a way to add multiple albums to a playlist at once from your saved albums? Right now you have to drag & drop them into the playlist or right-click on and...

kmckay17
Casual Listener
Plan Premium Country USA Device Laptop program Operating System Windows 10 My Question or Issue Is there a way to add multiple albums to a playlist at once from your saved albums? Ri...
2019-10-08 3:58:20 AM
2019-10-09 2:50:20 PM
Jollof
Composer
2365 Views
1 replies
0 likes

2365 Views
1 replies
0 likes

Transferring Playlist from another region

I have recently moved from the UK to Australia. I have Spotify Premium in both regions. I am unable to get my playlust from my UK device (iPhone 8+ with iOS 12.4.1) to my new Australian device (iPhone XR with iOS 13.1.2). I have managed to share it w...

MattyK_14
Regular
I have recently moved from the UK to Australia. I have Spotify Premium in both regions. I am unable to get my playlust from my UK device (iPhone 8+ with iOS 12.4.1) to my new Australian device (iPhon...
2019-10-09 2:48:36 AM
2019-10-09 11:30:20 AM
user-removed
Not applicable
1454 Views
4 replies
0 likes

1454 Views
4 replies
0 likes

Podcast Names Change to True After Scroll

PlanPremiumCountryUnited StatesDeviceAlienware m15 Laptop Operating SystemWindows 10Build1.1.15.448.g00fba0e3 My Question or Issue (Bug)This isnt a critical issue, just something I noticed while using the app. When scrolling down through a podcast, t...

kjmunz
Casual Listener
Plan Premium Country United States Device Alienware m15 Laptop Operating System Windows 10 Build 1.1.15.448.g00fba0e3 My Question or Issue (Bug) This isnt a critical issue, j...
2019-09-19 4:32:10 AM
2019-10-08 8:32:40 PM
Loxer
Community Legend
2361 Views
3 replies
5 likes

2361 Views
3 replies
5 likes

Superuser Contribution i was wondering about something

so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and spotify continues to spit in the face to free users who cant afford premium with a barely functional app?

lumster49
Roadie
so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and spotify continues to spit in the face to free users who cant afford premium wi...
2019-10-07 1:32:01 AM
2019-10-08 8:02:23 PM
Peter
Spotify Legend
1892 Views
2 replies
0 likes

1892 Views
2 replies
0 likes

Solved!! Saved Local Files on PC don't play on Mobile

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueLocal Files were uploaded on PC to Spotify. Songs were added to a playlist and saved/hearted. Both PC and Mobile are connected to same internet. Local Files ...

Gandalf-el-Brown
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Local Files were uploaded on PC to Spotify. Songs were added to a playlist a...
2019-10-08 5:27:13 PM
2019-10-08 7:54:57 PM
Gandalf-el-Brown
Casual Listener
2972 Views
4 replies
0 likes
local files

2972 Views
4 replies
0 likes

Superuser Contribution Unplayable Songs

Plan: PremiumCountry: USADevice: Samsung Galaxy 8Operating System: - My Question or Issue:This problem just occured early this morning. I clicked on an artist I've been listening to a lot recently without any problems, and it says I don't have any pl...

Muxiclife
Newbie
Plan: Premium Country: USA Device: Samsung Galaxy 8 Operating System: - My Question or Issue: This problem just occured early this morning. I clicked on an artist I've been ...
2019-06-19 11:00:42 PM
2019-10-08 12:21:03 PM
Petya
Community Legend
3425 Views
1 replies
0 likes

3425 Views
1 replies
0 likes

Superuser Contribution All of my downloaded songs were deleted

PlanPremiumCountryIsraelDeviceSamsung Galaxy Note8Operating SystemAndroid Pie My Question or IssueHello, when I restart my phone all of the songs downloaded to my phone are removed and are downloading again. This happens a few times and it's starting...

Tomerkat
Newbie
Plan Premium Country Israel Device Samsung Galaxy Note8 Operating System Android Pie My Question or Issue Hello, when I restart my phone all of the songs downloaded to my phone are r...
2019-06-22 5:06:42 PM
2019-10-08 12:15:27 PM
Petya
Community Legend
1713 Views
1 replies
0 likes

1713 Views
1 replies
0 likes

pre-saved album

Hi, I pre-saved the Euphoria soundtrack by Labrinth a couple days before it was released. There are some songs that I didn't like, so I unsaved them. However, whenever I unsave them, the songs keep coming back, but I want to not have them saved anymo...

nalmenario
Newbie
Hi, I pre-saved the Euphoria soundtrack by Labrinth a couple days before it was released. There are some songs that I didn't like, so I unsaved them. However, whenever I unsave them, the songs keep c...
2019-10-07 6:16:56 AM
2019-10-08 9:16:54 AM
Loxer
Community Legend
2368 Views
1 replies
0 likes
pre-saved album

2368 Views
1 replies
0 likes

Recommended songs feature missing on playlists

Plan - PremiumCountry - USADevice - Macbook Air 2017 (OSX 10.14) and Macbook Pro 2013 (10.12) My Question or Issue - The recommended songs feature is missing from the bottom of my playlists. This was a key feature for me for using spotify. It has van...

bkwildcowboy
Visitor
Plan - Premium Country - USA Device - Macbook Air 2017 (OSX 10.14) and Macbook Pro 2013 (10.12) My Question or Issue - The recommended songs feature is missing from the b...
2019-10-08 1:45:43 AM
2019-10-08 1:49:11 AM
eltoch
Composer
1623 Views
1 replies
2 likes

1623 Views
1 replies
2 likes

You cannot play Local Files in any playlist, on version 8.5.25.894 Spotify from Play Store

Plan PremiumCountry: ChileDevice: Samsung Galaxy S7 EdgeOperating System: Android. Along with greeting I will be very grateful to anyone who has the solution to this problem that does not allow me to add a song I have in My Files from my Samsung Gala...

JuanEduardo
Newbie
Plan Premium Country: Chile Device: Samsung Galaxy S7 Edge Operating System: Android. Along with greeting I will be very grateful to anyone who has the solution to this problem that does ...
2019-10-06 7:15:03 PM
2019-10-07 11:48:35 AM
Emilia_8
Community Legend
2020 Views
1 replies
0 likes

2020 Views
1 replies
0 likes

Superuser Contribution 3 songs from my playlist won't download to my android phone for offline play

I have local files downloaded on my PC's Spotify. I added them to my playlist and the majority downloaded to my Android phone for offline play. That said, there are 3 songs that did not download to my phone. They are grayed out and do not have the do...

RalphJB
Visitor
I have local files downloaded on my PC's Spotify. I added them to my playlist and the majority downloaded to my Android phone for offline play. That said, there are 3 songs that did not download to m...
2019-09-29 7:47:27 PM
2019-10-06 3:25:21 PM
Petya
Community Legend
1451 Views
1 replies
0 likes

1451 Views
1 replies
0 likes

Superuser Contribution Missing songs in playlist!

Hi! I have a playlist with 100 songs, I can see all of them in the desktop version but in my android eventhough I see a legend that says 100 songs I can only access half of them, please help! I'm paying for Premium!

Nnn911
Newbie
Hi! I have a playlist with 100 songs, I can see all of them in the desktop version but in my android eventhough I see a legend that says 100 songs I can only access half of them, please help! I'm pay...
2018-03-23 12:55:20 PM
2019-10-06 2:32:38 PM
TubularSteal
Music Fan
7138 Views
2 replies
0 likes

7138 Views
2 replies
0 likes

[Mobile] Playlist Order keeps getting changed

So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always like that, until without notice the playlist got rand...

Gilgamesh17
Newbie
So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always li...
2019-10-06 6:21:08 AM
1446 Views
0 replies
0 likes
Sorting Options
Troubleshooting

1446 Views
0 replies
0 likes

Multi-select tracks feature disappeared

PlanPremiumCountryUKDeviceSamsung S5 Operating SystemAndroid Lollipop My Question or IssueHi,A feature that has always been lacking on Spotify is the ability to select multiple songs to add to a queue, however, i recently found that by pressing and h...

JMS5233
Visitor
Plan Premium Country UK Device Samsung S5 Operating System Android Lollipop My Question or Issue Hi, A feature that has always been lacking on Spotify is the ability t...
2019-09-19 2:27:24 PM
2019-10-05 12:01:52 PM
VillageHero
Regular
2327 Views
2 replies
5 likes

2327 Views
2 replies
5 likes

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