Offline Listening not possible despite premium

Hey, I registered a massive consumption of my data volume caused by spotify. I have a premium account and downloaded my whole library, so every song has a green sign. As soon as I click in settings to only listen to downloaded songs when offline, no ...

• sasalida
• Visitor
• Hey,    I registered a massive consumption of my data volume caused by spotify. I have a premium account and downloaded my whole library, so every song has a green sign. As soon as I clic...
• 2019-10-22 5:51:23 PM
• 1085 Views
• 0 replies
• 0 likes

I can only see liked songs and not saved songs

PlanPremium DeviceiPhone 8 and Macbook Pro Retina Display My Question or IssueBefore switching to premium i had an playlist called 'Liked Songs', whereas my friends with premium had a playlist called 'Saved Songs'. However after switching to premium ...

• anyasandhu
• Visitor
• Plan Premium   Device iPhone 8 and Macbook Pro Retina Display   My Question or Issue Before switching to premium i had an playlist called 'Liked Songs', whereas my friends with premi...
• 2019-10-22 4:28:31 PM
• 2019-10-22 4:43:34 PM
• Luan
• Spotify Star
• 1857 Views
• 1 replies
• 0 likes
• saved songs

Album Page Display Order

PlanPremiumDeviceMacbook Mid 2012Operating SystemOS 10.12.6 My Question or IssueWhen I browse the albums I saved to my library, it was able to remember the location where I viewed last time. For example, I saved hundreds of albums, and I sort them by...

• aprilsnow
• Regular
• Plan Premium Device Macbook Mid 2012 Operating System OS 10.12.6   My Question or Issue When I browse the albums I saved to my library, it was able to remember the location where I viewe...
• 2019-10-22 8:07:52 AM
• 1128 Views
• 0 replies
• 0 likes

Able to access other users Discover Weekly

PlanPremiumCountryUnited StatesDeviceMacbook Pro 2018Operating SystemmacOS 10.15 My Question or IssueI am able to see and save another user's Discover Weekly even though that user has the playlist set to private. The user was able to do the same with...

• smparkin98
• Newbie
• Plan Premium Country United States Device Macbook Pro 2018 Operating System macOS 10.15   My Question or Issue I am able to see and save another user's Discover Weekly even though that...
• 2019-10-21 11:42:56 PM
• 1100 Views
• 0 replies
• 0 likes

Discover Weekly has not updated in three weeks

PlanPremiumDeviceiPhone 11 ProOperating SystemiOS13 Discover Weekly has not updated in a couple of weeks. Unfollowed, Logged out and back in, still no updating. spotify:playlist:37i9dQZEVXcPlSmfLKANGU

• Digital-Avatar
• Visitor
•   Plan Premium Device iPhone 11 Pro Operating System iOS13   Discover Weekly has not updated in a couple of weeks.  Unfollowed, Logged out and back in, still no updating. &nbs...
• 2019-10-21 8:16:10 PM
• 1087 Views
• 0 replies
• 0 likes

Accidentally unfollowed 1,000 playlists and folders

I had accidentally moved my entire playlists library into one folder on the web app. I then deleted the folder hoping it wouldnt delete the contents, which it didnt the last time I did it. Now everything's deleted. Is there a wha spotify can revert m...

• KamKaz
• Regular
• I had accidentally moved my entire playlists library into one folder on the web app. I then deleted the folder hoping it wouldnt delete the contents, which it didnt the last time I did it. Now everyt...
• 2019-10-20 9:04:21 PM
• 2019-10-21 2:47:33 PM
• OneByBoo
• Roadie
• 2016 Views
• 1 replies
• 0 likes

Playlist curation question mixing genre

I had a question about some of the playlist on Spotify. I have been noticing that some of the genre specific playlist that I like are getting modified to include music that does not fit the genre. For example, there is a list for Grunge list I used t...

• C_S_S
• Visitor
• I had a question about some of the playlist on Spotify.  I have been noticing that some of the genre specific playlist that I like are getting modified to include music that does not fit the gen...
• 2019-10-20 8:01:37 PM
• 2019-10-21 8:20:10 AM
• OneByBoo
• Roadie
• 2129 Views
• 1 replies
• 0 likes

Why do certain artist that I follow list a number of songs?

PlanPremiumCountryUSA Device(iPhone XS, Macbook Pro 2016)Operating System(iOS 13, Mac OS 10.15) My Question or Issue When I follow an artist, the artist tab usually just list the artists with the word "following" below the name of each. However, for ...

• n_pstr-2r9hi
• Newbie
• Plan Premium Country USA   Device (iPhone XS, Macbook Pro 2016) Operating System (iOS 13, Mac OS 10.15)   My Question or Issue   When I follow an artist, the artist tab usu...
• 2019-10-20 11:08:07 PM
• 1314 Views
• 0 replies
• 0 likes

How to delete playlist folder without contents

• KamKaz
• Regular
•    
• 2019-10-20 6:59:21 AM
• 2019-10-20 9:20:53 AM
• OneByBoo
• Roadie
• 1220 Views
• 1 replies
• 0 likes

Multiple sets of same numbered daily mixes, among other issues

PlanPremiumCountryFinlandDeviceSamsung Galaxy S9, Windows 10 desktopOperating SystemAndroid Pie, Windows 10 My Question or IssueI have multiple sets of same numbered daily mixes, also don't have endless Daily Mixes but have "former" Daily Mixes that ...

• Neptor
• Casual Listener
• Plan Premium Country Finland Device Samsung Galaxy S9, Windows 10 desktop Operating System Android Pie, Windows 10   My Question or Issue I have multiple sets of same numbered dai...
• 2019-10-19 11:28:49 AM
• 2019-10-19 4:19:51 PM
• Emilia_8
• Community Legend
• 1315 Views
• 1 replies
• 0 likes

Playlists won't stay in folder

Premium, Canada. Multiple devices: MacBook Pro 2018 (desktop app, on Mojave), HP Elitebook (x2, one running web app, one running desktop app, both Win10), Pixel 2 (mobile app, on Android 10) Over the last two weeks, I've noticed that all the playlist...

• iolarah
• Newbie
• Premium, Canada. Multiple devices: MacBook Pro 2018 (desktop app, on Mojave), HP Elitebook (x2, one running web app, one running desktop app, both Win10), Pixel 2 (mobile app, on Android 10)   ...
• 2019-10-18 8:55:14 PM
• 945 Views
• 0 replies
• 0 likes

Problem on start a music

PlanPremiumCountryBrazilDeviceXiaomi Mi 8 LiteOperating SystemWindows 10 My Question or IssueSometimes when I start a music It takes like 5 seconds and another music play instead. And the song is always (Do it again - Remastered - The Beach Boys) tha...

• ChristopherRL
• Newbie
• Plan Premium Country Brazil Device Xiaomi Mi 8 Lite Operating System Windows 10   My Question or Issue Sometimes when I start a music It takes like 5 seconds and another music play ins...
• 2019-10-17 9:42:10 PM
• 2019-10-18 12:55:20 PM
• OneByBoo
• Roadie
• 1587 Views
• 1 replies
• 0 likes

Liked songs

PlanPremiumCountryEstoniaDevice(iPhone 6s)Operating System(iOS 12.3.1) My Question or IssueI have hundreds of liked songs on my liked songs playlist and I would like to remove them to make a new one with songs I actually like (the songs on there righ...

• MariLehtpuu
• Casual Listener
• Plan Premium Country Estonia Device (iPhone 6s) Operating System (iOS 12.3.1)   My Question or Issue I have hundreds of liked songs on my liked songs playlist and I would like to remov...
• 2019-10-18 12:17:24 PM
• 2019-10-18 12:50:26 PM
• OneByBoo
• Roadie
• 1315 Views
• 1 replies
• 0 likes

Album artwork all greyed out for one artist

PlanPremiumCountryUnited KingdomDeviceiPhone 6SOperating SystemiOS 10 My Question or IssueI noticed today that all of a sudden, the album artwork for one artist in particular that I listen to has all gone black and white. None of the other artists in...

• Emj307
• Casual Listener
•   Plan Premium Country United Kingdom Device iPhone 6S Operating System iOS 10   My Question or Issue I noticed today that all of a sudden, the album artwork for one artist in pa...
• 2019-10-07 11:20:16 AM
• 2019-10-18 8:33:14 AM
• KaMieLioN
• Casual Listener
• 6071 Views
• 7 replies
• 2 likes

Changing the discover weekly image

PlanPremium CountryScotland DeviceHuawei P20 Pro Operating SystemAndroid 9.0 My Question or IssueThe image for the discovery weekly is an image of me and my ex and I can't seem to get to budge, any help?

• RossCairney
• Casual Listener
• Plan Premium   Country Scotland   Device Huawei P20 Pro   Operating System Android 9.0   My Question or Issue The image for the discovery weekly is an image of me and...
• 2019-10-15 8:20:12 PM
• 2019-10-17 6:53:26 PM
• RossCairney
• Casual Listener
• 1820 Views
• 2 replies
• 0 likes

Daily Drive

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI really like the daily drive. Is there an option to select a news source other than NPR? Lik...

• TexasListener
• Visitor
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I reall...
• 2019-10-16 9:22:27 PM
• 2019-10-17 6:47:49 PM
• Loxer
• Community Legend
• 1440 Views
• 1 replies
• 2 likes

Favourite songs disappear after re-download of the app

Hi team!I recently had to uninstall and re-install the Spotify app due to some problems with the activation of my family premium abo. This is fixed now, however after the re-download my app seems to be at an older version meaning that all my favourit...

• Lara_me
• Newbie
• Hi team! I recently had to uninstall and re-install the Spotify app due to some problems with the activation of my family premium abo. This is fixed now, however after the re-download my app seems t...
• 2019-10-17 10:51:31 AM
• 981 Views
• 0 replies
• 0 likes

Old playlists not appearing in recovery

I'm trying to recover some of my very old playlists, but they aren't appearing in the recovery menu. I saw them a few months ago when I was switching to the student plan, but when I tried to recover them today they weren't there. Is there a certain a...

• spirrie
• Casual Listener
• I'm trying to recover some of my very old playlists, but they aren't appearing in the recovery menu. I saw them a few months ago when I was switching to the student plan, but when I tried to recover ...
• 2019-10-15 3:14:31 PM
• 2019-10-16 11:42:12 PM
• Loxer
• Community Legend
• 2529 Views
• 3 replies
• 0 likes