Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dodos128
  • Casual Listener
  • 253973 Views
  • 85 replies
  • 87 likes
  • 253973 Views
  • 85 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • JoseAVG
  • Newbie
  • 114662 Views
  • 214 replies
  • 43 likes
  • 114662 Views
  • 214 replies
  • 43 likes

Solved!!Superuser Contribution Spotify playlist, date added column not appearing

Free/PremiumCountryUK Device(MacBook 2020) My Question or Issuethis is happening with only one of my playlists for some reason (typically this one is my main one which has over 1k songs on so would like to fix this), I am unable to sort by date added...

  • Casual Listener
  • Free/Premium Country UK   Device (MacBook 2020)   My Question or Issue this is happening with only one of my playlists for some reason (typically this one is my main one which has o...
  • katpis_dokkaebi
  • Casual Listener
  • 22508 Views
  • 26 replies
  • 4 likes
  • 22508 Views
  • 26 replies
  • 4 likes

Superuser Contribution Lost songs in playlist after editing offline

hey, I’ve lost a lot of songs from my “liked songs”. I downloaded my liked songs and whilst offline, I created new playlists and organized some of the songs and removed them from my liked songs. After landing I realized the playlists didn’t get creat...

  • Newbie
  • hey,    I’ve lost a lot of songs from my “liked songs”. I downloaded my liked songs and whilst offline, I created new playlists and organized some of the songs and removed them from my li...
  • OscarDC
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are suggested songs coming up in my liked songs when plays list is goin

My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want to monitor my playlist because it looks like someon...

  • Visitor
  • My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want ...
  • OscarDC
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution What the **bleep** after podcast finishen random starts

So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great. but many times I have expirinced when it is done Spotify picks a random new podcast and starts playing it. today it startede playing a podcast about crime a...

  • Visitor
  • So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great.   but many times I have expirinced when it is done Spotify picks a random new podcast and starts p...
  • Susan_GP
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts showing when the Music filter is selected

When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.

  • Roadie
  •  When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.
  • Maria
  • Moderator
  • 943 Views
  • 9 replies
  • 2 likes
  • 943 Views
  • 9 replies
  • 2 likes

Fix Queue issue

Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs are in the queue and when the last song is done, i...

  • Newbie
  • Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs...
  • dinomight
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

[Bug] A song being in ANY playlist is registered as "Liked"

There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears from the drop-down menu on a given song, meaning to ...

  • Music Fan
  • There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears f...
  • dinomight
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • bug report
    Improvement Suggestion
    liked songs
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on PC. Local files not showing up.

PremiumDenmarkPC Win 10 I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC. All answers I have found are just the basic instruction on how to enable local files. B...

  • Visitor
  • Premium Denmark PC Win 10   I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC.   All answers I ...
  • OscarDC
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution App does not play songs from chosen playlist

HiI am a Premium subscriber, and I usually listen to Spotify via my Chromebook.When attempting to play songs in a particular playlist, after having played the first track, the app then defaults to a song from a playlist which I'd previously selected ...

  • Regular
  • Hi I am a Premium subscriber, and I usually listen to Spotify via my Chromebook. When attempting to play songs in a particular playlist, after having played the first track, the app then defaults t...
  • Ivelina
  • Moderator
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Recommended songs always the same

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWin10 My Question or IssueThe recommended songs based on the respective playlist are always the same! My playlist includes about 100 songs, so it should be easy for an algorithm to supply me with ...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Win10   My Question or Issue The recommended songs based on the respective playlist are always the same! My playlist includ...
  • janipain
  • Newbie
  • 4453 Views
  • 7 replies
  • 15 likes
  • 4453 Views
  • 7 replies
  • 15 likes

Superuser Contribution Custom order and organization

PlanPremium StudentCountry DeviceLenovo pc and Iphone SE My Question or IssueI'm trying to set up some character playlists in a folder and put them in custom order. All the sites say "drag and drop" but it won't work. What do I do?

  • Visitor
  • Plan Premium Student Country   Device Lenovo pc and Iphone SE   My Question or Issue I'm trying to set up some character playlists in a folder and put them in custom order. All the ...
  • Yordan
  • Moderator
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working unless online

My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.

  • Visitor
  • My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.
  • OscarDC
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Porque no se reproduce ninguna cancion de spotify y playlists

Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you

  • Visitor
  • Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you 😊😊😊
  • OscarDC
  • Moderator
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files are greyed out in Spotify windows app and will not play

I have Spotify Premium with App running on Windows 11 laptop.I have itunes specified as source for local files.Some files are greyed out in the app and cannot be played. Some of these are mp3 files I recorded myself and some are songs that are also a...

  • Casual Listener
  • I have Spotify Premium with App running on Windows 11 laptop. I have itunes specified as source for local files. Some files are greyed out in the app and cannot be played. Some of these are mp3 f...
  • Joros89
  • Newbie
  • 2025 Views
  • 4 replies
  • 0 likes
  • 2025 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists added

Planfamily planCountry DeviceIphone 12 proOperating Systemios My Question or IssueA week ago over 1,000 empty playlists were added to my spotify account. all of the playlists are empty and causes me to have to scroll through them all to get to my old...

  • Visitor
  •   Plan family plan Country   Device Iphone 12 pro Operating System ios   My Question or Issue A week ago over 1,000 empty playlists were added to my spotify account. all of ...
  • aakil_c
  • Visitor
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Can a blocked account see our blend playlist?

PlanPremiumCountryAustralia So me and a friend made a blend playlist around a year ago (he was the one to send the invite). However, since then I have blocked him account on Spotify. Can he still access that blend playlist? Does my songs still get up...

  • Casual Listener
  • Plan Premium Country Australia   So me and a friend made a blend playlist around a year ago (he was the one to send the invite). However, since then I have blocked him account on Spotify. C...
  • aa_angel111
  • Casual Listener
  • 917 Views
  • 2 replies
  • 2 likes
  • 917 Views
  • 2 replies
  • 2 likes

Superuser Contribution icone iniciar não funciona, tenho dois tipos de playlists, uma de artistas

Assino PREMIUM a anos. PROBLEMAS: Ícone INICIAR não funciona. Tenho dois tipos de playlists, numa playlists coloco seleção de musicas de artistas que gosto, a outra é de álbuns que gosto, hoje ficaram misturadas, e apareceu álbuns do Rupert Holmes qu...

  • Casual Listener
  • Assino PREMIUM a anos. PROBLEMAS: Ícone INICIAR não funciona. Tenho dois tipos de playlists, numa playlists coloco seleção de musicas de artistas que gosto, a outra é de álbuns que gosto, hoje ficara...
  • Susan_GP
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sort/Filter by personal playlists

Hey Spotify,It is often a hassle to find my own playlists. I create a lot of playlists but we can only pin 4 to the top. This is why is think there should be an option to sort or filter by personal playlists. So that i can find my own playlists more ...

  • Newbie
  • Hey Spotify, It is often a hassle to find my own playlists. I create a lot of playlists but we can only pin 4 to the top. This is why is think there should be an option to sort or filter by personal...
  • AlejaR
  • Moderator
  • 550 Views
  • 3 replies
  • 1 likes
  • 550 Views
  • 3 replies
  • 1 likes

Sortings songs in a playlist

Seriously, is here no option to sort songs in the playlist Alphabetically or by Artist or by Album etcRead some older topics, where they mention "Custom order" when I don't see such option or just by clicking on the column which doesn't work. A scree...

playlist.png
  • Newbie
  • Seriously, is here no option to sort songs in the playlist Alphabetically or by Artist or by Album etc Read some older topics, where they mention "Custom order" when I don't see such option or just ...
  • Amay
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes