Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 257337 Views
  • 87 replies
  • 87 likes
  • 257337 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Uthegen
  • Regular
  • 117713 Views
  • 216 replies
  • 43 likes
  • 117713 Views
  • 216 replies
  • 43 likes

Solved!!Superuser Contribution I can't find "Discover Weekly" on the "Made For You" page

PlanPremiumCountryPortugalDevice(iPhone 6, Laptop)Operating System(iOS 12, Windows 10) My Question or IssueWhen I go to the Made for You tab, I can't find the Discover Weekly playlist. There are daily mixes, artist mixes, genre mixes, decade mixes, u...

  • Regular
  • Plan Premium Country Portugal Device (iPhone 6, Laptop) Operating System (iOS 12, Windows 10)   My Question or Issue When I go to the Made for You tab, I can't find the Discover Weekly...
  • LousyLegend23
  • Visitor
  • 10735 Views
  • 16 replies
  • 1 likes
  • Discover Weekly
    made for you
  • 10735 Views
  • 16 replies
  • 1 likes

Superuser Contribution First song in radio not playing

## IntroductionI tried listening to the first music in a radio, and it started a different one. The playlist was titled "(song name) Radio", so the first song appeared to be the one in (song name).## Expected behaviorThe app would start playing the s...

  • Newbie
  • ## Introduction I tried listening to the first music in a radio, and it started a different one. The playlist was titled "(song name) Radio", so the first song appeared to be the one in (song name)....
  • 7wf6j-v5_43ar
  • Newbie
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs List - Contains songs that I didn't like

In my liked songs list, everyday new songs are getting added that I haven't liked. I have even changed my password. PlanPremium CountryIndia DeviceXiaomi 11T Pro Operating SystemAndroid

  • Regular
  • In my liked songs list, everyday new songs are getting added that I haven't liked. I have even changed my password.   Plan Premium   Country India   Device Xiaomi 11T Pro &nb...
  • Maria
  • Moderator
  • 1207 Views
  • 7 replies
  • 0 likes
  • 1207 Views
  • 7 replies
  • 0 likes

Superuser Contribution Umm sorry Spotify, did you just have a hiccup ?

Hi, So every 6 months I have a Spotify routine to ensure all my liked songs keep their integrity. I'm so glad I'm doing this, I'll explain how I do it but you can skip the next paragraph if you're not interested. First I'll scroll through all my like...

  • Regular
  • Hi,   So every 6 months I have a Spotify routine to ensure all my liked songs keep their integrity. I'm so glad I'm doing this, I'll explain how I do it but you can skip the next paragraph if ...
  • Vasil
  • Moderator
  • 361 Views
  • 1 replies
  • 1 likes
  • bug
    liked playlist
    liked songs
    Liked Songs Playlist
    unlike
  • 361 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify playlist, date added column not appearing

Free/PremiumCountryUK Device(MacBook 2020) My Question or Issuethis is happening with only one of my playlists for some reason (typically this one is my main one which has over 1k songs on so would like to fix this), I am unable to sort by date added...

  • Casual Listener
  • Free/Premium Country UK   Device (MacBook 2020)   My Question or Issue this is happening with only one of my playlists for some reason (typically this one is my main one which has o...
  • katpis_dokkaebi
  • Casual Listener
  • 22536 Views
  • 26 replies
  • 4 likes
  • 22536 Views
  • 26 replies
  • 4 likes

Superuser Contribution Lost songs in playlist after editing offline

hey, I’ve lost a lot of songs from my “liked songs”. I downloaded my liked songs and whilst offline, I created new playlists and organized some of the songs and removed them from my liked songs. After landing I realized the playlists didn’t get creat...

  • Newbie
  • hey,    I’ve lost a lot of songs from my “liked songs”. I downloaded my liked songs and whilst offline, I created new playlists and organized some of the songs and removed them from my li...
  • OscarDC
  • Moderator
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are suggested songs coming up in my liked songs when plays list is goin

My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want to monitor my playlist because it looks like someon...

  • Visitor
  • My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want ...
  • OscarDC
  • Moderator
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution What the **bleep** after podcast finishen random starts

So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great. but many times I have expirinced when it is done Spotify picks a random new podcast and starts playing it. today it startede playing a podcast about crime a...

  • Visitor
  • So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great.   but many times I have expirinced when it is done Spotify picks a random new podcast and starts p...
  • Susan_GP
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts showing when the Music filter is selected

When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.

  • Roadie
  •  When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.
  • Maria
  • Moderator
  • 946 Views
  • 9 replies
  • 2 likes
  • 946 Views
  • 9 replies
  • 2 likes

Fix Queue issue

Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs are in the queue and when the last song is done, i...

  • Newbie
  • Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs...
  • dinomight
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

[Bug] A song being in ANY playlist is registered as "Liked"

There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears from the drop-down menu on a given song, meaning to ...

  • Music Fan
  • There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears f...
  • dinomight
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • bug report
    Improvement Suggestion
    liked songs
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on PC. Local files not showing up.

PremiumDenmarkPC Win 10 I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC. All answers I have found are just the basic instruction on how to enable local files. B...

  • Visitor
  • Premium Denmark PC Win 10   I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC.   All answers I ...
  • OscarDC
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution App does not play songs from chosen playlist

HiI am a Premium subscriber, and I usually listen to Spotify via my Chromebook.When attempting to play songs in a particular playlist, after having played the first track, the app then defaults to a song from a playlist which I'd previously selected ...

  • Regular
  • Hi I am a Premium subscriber, and I usually listen to Spotify via my Chromebook. When attempting to play songs in a particular playlist, after having played the first track, the app then defaults t...
  • Ivelina
  • Moderator
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Recommended songs always the same

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWin10 My Question or IssueThe recommended songs based on the respective playlist are always the same! My playlist includes about 100 songs, so it should be easy for an algorithm to supply me with ...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Win10   My Question or Issue The recommended songs based on the respective playlist are always the same! My playlist includ...
  • janipain
  • Newbie
  • 4486 Views
  • 7 replies
  • 15 likes
  • 4486 Views
  • 7 replies
  • 15 likes

Superuser Contribution Custom order and organization

PlanPremium StudentCountry DeviceLenovo pc and Iphone SE My Question or IssueI'm trying to set up some character playlists in a folder and put them in custom order. All the sites say "drag and drop" but it won't work. What do I do?

  • Visitor
  • Plan Premium Student Country   Device Lenovo pc and Iphone SE   My Question or Issue I'm trying to set up some character playlists in a folder and put them in custom order. All the ...
  • Yordan
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working unless online

My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.

  • Visitor
  • My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.
  • OscarDC
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Porque no se reproduce ninguna cancion de spotify y playlists

Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you

  • Visitor
  • Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you 😊😊😊
  • OscarDC
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files are greyed out in Spotify windows app and will not play

I have Spotify Premium with App running on Windows 11 laptop.I have itunes specified as source for local files.Some files are greyed out in the app and cannot be played. Some of these are mp3 files I recorded myself and some are songs that are also a...

  • Casual Listener
  • I have Spotify Premium with App running on Windows 11 laptop. I have itunes specified as source for local files. Some files are greyed out in the app and cannot be played. Some of these are mp3 f...
  • Joros89
  • Newbie
  • 2047 Views
  • 4 replies
  • 0 likes
  • 2047 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists added

Planfamily planCountry DeviceIphone 12 proOperating Systemios My Question or IssueA week ago over 1,000 empty playlists were added to my spotify account. all of the playlists are empty and causes me to have to scroll through them all to get to my old...

  • Visitor
  •   Plan family plan Country   Device Iphone 12 pro Operating System ios   My Question or Issue A week ago over 1,000 empty playlists were added to my spotify account. all of ...
  • aakil_c
  • Visitor
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes