Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 240972 Views
  • 77 replies
  • 85 likes
  • 240972 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 97318 Views
  • 206 replies
  • 44 likes
  • 97318 Views
  • 206 replies
  • 44 likes

Superuser Contribution Daily Playlists Missing - From 6 to only 2 Now

Plan: PremiumCountry: U.S.Device(iPhone SE,Macbook M1 2020)Operating System(iOS 16.2 Ventura 13.1)My Question or IssueAfter recently updating Spotify my daily playlists went from 6 to only 2. Only 2 show up when navigating from Search > Made for You....

Screenshot 2024-02-09 at 9.00.29 AM.png Screenshot 2024-02-09 at 9.00.44 AM.png
  • Casual Listener
  • Plan: Premium Country: U.S. Device (iPhone SE,Macbook M1 2020) Operating System (iOS 16.2 Ventura 13.1) My Question or Issue After recently updating Spotify my daily playlists went from 6 to...
  • AlejaR
  • Moderator
  • 335 Views
  • 6 replies
  • 0 likes
  • 335 Views
  • 6 replies
  • 0 likes

Superuser Contribution Listening to hidden songs

I accidentally made a song I like hidden. I figured out how to unhide hidden songs, but now I cannot even listen to the song. How can I listen to the song again or make all hidden songs unhidden?

  • Visitor
  • I accidentally made a song I like hidden. I figured out how to unhide hidden songs, but now I cannot even listen to the song. How can I listen to the song again or make all hidden songs unhidden?
  • OscarDC
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Player ignoring sort order

Your shuffle algorithm is so bad I finally gave up and tried sorting my liked songs alphabetically by song title and just playing straight through with no shuffle. Now it has decided I don't know what I want and keeps jumping around out of order or p...

  • Visitor
  • Your shuffle algorithm is so bad I finally gave up and tried sorting my liked songs alphabetically by song title and just playing straight through with no shuffle. Now it has decided I don't know wha...
  • kaworu_bloodpaw
  • Roadie
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pourquoi mes playlists se suppriment toutes seules

Dès que je fais une playlist, soit elle se supprime directement soit elle reste pendant un temps et disparaît complètement.

  • Visitor
  • Dès que je fais une playlist, soit elle se supprime directement soit elle reste pendant un temps et disparaît complètement.
  • AlejaR
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Use local files on playlists when available

I have Rush's entire discography on my phone, and have enabled Local Files on Spotify. So effectively, I can recreate the entire "Written by Neil Peart" playlist with my own local files. If I go into Offline Mode however, I will be unable to listen t...

  • Music Fan
  • I have Rush's entire discography on my phone, and have enabled Local Files on Spotify. So effectively, I can recreate the entire "Written by Neil Peart" playlist with my own local files. If I go into...
  • HellsBells24
  • Music Fan
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Takedown Notification" mail

hello I have received emails that my playlists have been removed."Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.(p...

  • Newbie
  • hello I have received emails that my playlists have been removed. "Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Sp...
  • ZeuxisofHerakleia
  • Casual Listener
  • 1794 Views
  • 6 replies
  • 0 likes
  • 1794 Views
  • 6 replies
  • 0 likes

Superuser Contribution Restore auto generated blend name

PlanFreeCountryBrazilDeviceiPhone 13Operating SystemiOS 15 My Question or IssueWhen a blend is created it is always synced with the number of members and their names.But when edited it became fixed and static forever.I want the blend name to be dynam...

  • Visitor
  • Plan Free Country Brazil Device iPhone 13 Operating System iOS 15   My Question or Issue When a blend is created it is always synced with the number of members and their names. But wh...
  • Susan_GP
  • Moderator
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Superuser Contribution downloaded some songs on my PC and unable to hear them on my phone

Hello, I downloaded some songs on my PC and want to hear them on my phone, for some songs it´s working for example i can hear them in the gym but for others it´s not working and they are greyed out on my phone.Is there a fix to it I already watched l...

  • Casual Listener
  • Hello, I downloaded some songs on my PC and want to hear them on my phone, for some songs it´s working for example i can hear them in the gym but for others it´s not working and they are greyed out o...
  • Joan
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar Playlist has too many songs

PlanPremiumCountryUnited KingdomDeviceiPhone 13 Pro, Macbook 2021, Windows 10 PCOperating SystemiOS, Windows 10,etc. My Question or Issue I have fairly wide-ranging tastes and like a lot of individual songs by artists I've never heard of. I suspect t...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone 13 Pro, Macbook 2021, Windows 10 PC Operating System iOS, Windows 10,etc.   My Question or Issue   I have fairly wide-ranging ta...
  • Yordan
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not playable across platforms

PlanPremiumCountryNetherlandsDeviceLaptop + Samsung S20FEOperating SystemWindows 10 + Android My Question or IssueHi, Up until a couple of weeks ago, Local files on my laptop, which I put in playlist were also playable on my phone. However, since yes...

  • Newbie
  • Plan Premium Country Netherlands Device Laptop + Samsung S20FE Operating System Windows 10 + Android   My Question or Issue Hi, Up until a couple of weeks ago, Local files on my laptop...
  • Gollek
  • Visitor
  • 507 Views
  • 3 replies
  • 0 likes
  • Android
    cross platform
    Desktop
    local files
  • 507 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist no se muestra públicamente de ninguna manera?

Plan premium CountryMexico Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola! Mi problema es que a partir de ayer, las listas que hago en Spotify no se muestran p...

  • Visitor
  • Plan  premium  Country Mexico  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • AlejaR
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library Stopped Showing All My Saved Albums

PlanPremiumCountryUSADeviceMacBook Pro mid 2019 (15 inch)Operating SystemmacOS Catalina My Question or IssueI have saved 100+ albums onto my Spotify library since using the service in 2017. I mean saving the entire album (hitting the heart icon for t...

  • Newbie
  • Plan Premium Country USA Device MacBook Pro mid 2019 (15 inch) Operating System macOS Catalina   My Question or Issue I have saved 100+ albums onto my Spotify library since using the s...
  • Susan_GP
  • Moderator
  • 4954 Views
  • 6 replies
  • 2 likes
  • Albums
    macbook pro
    not showing
    saved albums
    saved albums disappeared
  • 4954 Views
  • 6 replies
  • 2 likes

Superuser Contribution "Your Discover Weekly" playlist ruined by lullabies

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueI recently had a child and used my Spotify account to play lullabies for a few weeks (mostly soft harp & piano music.) This is now all that appears in my "Your Discov...

  • Visitor
  • Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue I recently had a child and used my Spotify account to play lullabies for a few weeks (most...
  • Tsanguine
  • Music Fan
  • 6374 Views
  • 29 replies
  • 25 likes
  • 6374 Views
  • 29 replies
  • 25 likes

Superuser Contribution Accidentally deleted a collaborative playlist and now I can't rejoin.

I made a collaborative playlist a few years ago so me and some friends could add our music to it for going away on holiday. We've ended up keeping it going and I accidentally unlikely it, now I can't get back into it. It doesn't show up in my library...

  • Casual Listener
  • I made a collaborative playlist a few years ago so me and some friends could add our music to it for going away on holiday. We've ended up keeping it going and I accidentally unlikely it, now I can't...
  • Ivelina
  • Moderator
  • 5469 Views
  • 15 replies
  • 0 likes
  • 5469 Views
  • 15 replies
  • 0 likes

Solved!! Bug prevents one specific local song from being added to one specific playlist

DevicePCOperating SystemWindows 10My Question or IssueI just downloaded an album to add a specific song from to a Spotify playlist as a local file, which I do all the time. This time, I appear to have stumbled into a bug, however, as the song in ques...

  • Casual Listener
  • Device PC Operating System Windows 10 My Question or Issue I just downloaded an album to add a specific song from to a Spotify playlist as a local file, which I do all the time. This time, I...
  • DaGuitarPlayer
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why am I being recommended "Icons of Black LGBTQ+ Music"?

PlanPremiumCountryUSDeviceAndroidOperating SystemWindows My Question or IssueWhy am I being recommended "Icons of Black LGBTQ+ Music"? I don't listen to any music or podcasts that are remotely relevant to this category. I don't even have the option t...

  • Casual Listener
  • Plan Premium Country US Device Android Operating System Windows   My Question or Issue Why am I being recommended "Icons of Black LGBTQ+ Music"?   I don't listen to any music or...
  • MadmanOnWheels
  • Roadie
  • 3055 Views
  • 18 replies
  • 18 likes
  • 3055 Views
  • 18 replies
  • 18 likes

Superuser Contribution All my playlists have cleared out and my music is gone.

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueAll the titles and contents of my playlists are gone. The playlist titles reverted to original name and are still there so recovering playlists won't work since they we...

  • Newbie
  • Plan Premium Country US Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue All the titles and contents of my playlists are gone. The playlist titles reverted to origin...
  • Susan_GP
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Categories for Playlists

I, personally, have so many playlists - some of them pertain to similar moods, some do not. It would be amazing to have an option to categorize playlists - so if I wanted to listen to my study playlists, I could click on the category I labeled as "st...

  • Newbie
  • I, personally, have so many playlists - some of them pertain to similar moods, some do not. It would be amazing to have an option to categorize playlists - so if I wanted to listen to my study playli...
  • maxineeeee
  • Newbie
  • 1673 Views
  • 3 replies
  • 2 likes
  • Desktop
    Playlists
  • 1673 Views
  • 3 replies
  • 2 likes