Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I'm curious to know if there's a way to report the audio ads in between tracks on the free service as inappropriate? I'm not particularly fond of the Internode (Australia) ad where the guy is eating chips and talking with food in his mouth. It makes ...
All "played" tags as well as current "current location in playtime" got deleted from an entire podcast. These were 100+ episodes, out of a list of 500+.This sucks pretty bad as it's impossible to tell now what I have listened to and what not.
Hi, I have the same problem, I followed the instructions in the topic without success. When I try to request the artist page from routenote for the first time I keep receiving the same message. I also tried from the Android phone with the same result...
PlanPremium CountryUSA DeviceiPhone 14 Pro, MacBook Pro late 2019 Operating System(iOS 17.2.1, macOS Sonoma 14.2.1) My Question or Issue I am having an issue with some of my daily mixes not showing the right artists for the mix. I have one called a C...
There is this playlist made by Spotify which shows me new music every Friday and it used to update weekly but stopped updating around 4 weeks ago. What's going on? https://open.spotify.com/playlist/37i9dQZF1DX1mdpXpgpDiF?si=0AXrwn8MTVycIRseGZc8nQ&utm...
Iam not getting my liked songs in queue. Like back to back. Even after subscribing. Can anyone help me in this
I tried to download a song from Eagles but when I played it, it was the same song sung by some other group or a karaoke
Cuando descargo una canción de spoty y la pongo en mi playlis aparece hasta abajo del la playlis y yo quiero que que aparezca arriba y que las que agregue anterior mente aparezcan abajo, como le hago?
Hi all! Is there a way to stop getting smart shuffle songs? I realize how to turn it off, but songs not in my playlist (or even library) creep in after about 10 playlist songs. I don't want to go back to iTunes... but I pay the full price to listen t...
I have linked my Alexa to Spotify and it's been working fine for months. I recently got an amazon FireTv and now when I want to play music from Spotify on my Echo Dot it only shows "Everywhere" and "Sound System" in the devices list on not just my Ec...
Plan: FreeCountry: PolandDevice: SmartphoneOperating System: Android 13My Question or Issue many of ignored tracks got unignored without my interaction and were playedsome of favored by me tracks have removed their "favorite" status without my intera...
None of the bfelow information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...
I've looked through the community and it seems that Spotify simply do not care as no Spotify staff have resolved this issue.I pay for Spotify Premium and quite honestly don't know why as this appears to be a common fault.I'l play a playlist and a cou...
I'm using Spotify Premium on my Samsung Galaxy S9 and my Asus laptop. Everything is up to date. My phone and my laptop are on the same wifi network and I've tried this with MULTIPLE different networks.Anyway, my issue is that songs I import from my l...
PlanPremiumDeviceAndroid LG V60Operating SystemWindows 11 My Question or IssueI added new playlists on my Android phone LG v60. The playlists do not appear on my desktop Windows 11 even after I log out and in on both platforms. I tried logging out an...
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch zur Verfügung stellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen.PlanKostenlos/PremiumLand Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betrie...
PlanPremium My Question or IssueHi, I noticed that in one of my playlists there are no longer any songs. I didn’t delete them and I don’t know what happened. That playlist is public and To be specific, that playlist had over 100 songs and now it’s co...
PlanDuo PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue Desktop app can't load my profile since the new UI update. App crashes before I have time to even check the preferences. The web player loads my library but only until the...
Hi. I recently listen to youtube with 8D audios, saw that they have the same in spotify, but those 8D audios are not playable. Any help on how to enable it?
after deleting a Song from a playlist, the song tab keeps appearing several times. Always, no matter what I press to move out from that window. .PlanpremiumCountry Devicehuawei mate 10Operating Systemandroid My Question or Issue