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[iOS][Playlists] Lost all songs and playlist after downtime fix

[iOS][Playlists] Lost all songs and playlist after downtime fix

Idea is to maintain the last state of the application no matter what issue occurs after an application upgrade/ downtime. People spend years growing their playlist and all because one glitch they lose all their data. 
After 8th March fix, people have lost playlists and no one is responding anything about it. 

It is an entirely new application as if was downloaded seconds back 

Reply
1 Reply

Hi @Ninjabouncy,

 

Thanks for reaching out to the Community! Heads-up: we've moved your post to the Help board as it's more relevant.

If you've just logged in, but you find your playlists and liked songs missing, it's possible you've logged in to an old account (or created a new one by accident). It's recommended you log out and try logging in again with your email / username and password. You can reset your password here if necessary.

 

In case you're still having difficulties logging in to the right account, you can always reach out to our folks over at Customer Support, who'll reunite you with your favorite music in no time.

 

The Community is always here if there's anything else you need assistance with.

 

Cheers!

YordanModerator
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