Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

saved discover weekly albums all deleted

saved discover weekly albums all deleted

I had a premium plan but now have the free version starting a couple of days ago. all the playlists that I saved from the discover weekly albums were deleted and I have no access to them anymore... I believe that when it switched from premium to free it deleted all of them, I really liked some of the songs on there and now I have no way of getting them. I reside in Canada and use my 2017 MacBook Pro for Spotify, ios is also used in Spotify

 

Reply
1 Reply

Hi Jesse!

 

I'm so sorry that happened! That's a bummer. I found this other post that might help? Check it out and let me know!

 

https://community.spotify.com/t5/Accounts/Playlists-disappeared/td-p/1734046

Suggested posts