songs i never downloaded appear in my local files

[gcfsof]

Plan

Premium

Country

Device

iphone xr and macbook pro

Operating System

latest ios and macos

My Question or Issue

i transferred all of my mp3 to my Spotify File on the Files app on my phone and turned on the Local File setting on the spotify app and there’s songs i have NEVER downloaded on that playlist. i looked on my downloaded/purchased tabs on my apple music and in my itunes and i don’t see those songs at all. i also checked on my mac book and those songs aren’t there either 😭 all the other songs i know i put in my files are there so there’s no issue there. but the songs i haven’t downloaded or purchases are on the playlist and i have no idea how to remove them. when i click on them, it says that the song hasn’t been downloaded. i downloaded those songs and put them in the file hoping it’ll allow me to remove it but it just duplicates it and will only remove the new version i added 😞

[MihailY]

Hey @gcfsof,

Thanks for reaching out.

To be sure we understand you correctly, can you please describe your issue in more detail and provide some screenshots or a short video of how things look on your end? Do these songs appear in the Local Files folder or in a playlist in Your Library? Have you tried a clean reinstall of the app?

Keep us posted.

[gcfsof]

hi! yes of course. so when i decided to listen to my local files on spotify, i saw that there were songs that i have never downloaded/purchased appearing on that file. when i click on them, it says that it’s not downloaded. so i went and looked where i must’ve added them or downloaded them but i haven’t. they don’t appear on my files app and they’re not in specific playlists in my library. those songs are only on my liked songs. yes i’ve tried a clean reinstall of the app. the quick one and the longer way. i also attached a screenshot of the songs i’ve purchased on itunes. those songs i know they appear in my local files but i just removed them. 

 

 

 

[Ivelina]

Thanks for the screenshots and details @gcfsof!

To test if it'll make any difference, go to Settings > Storage > Remove all downloads and then Clear the cache as these may be some leftover files causing issues. 

After that it's a good idea to toggle off and on the show Local Files setting within Spotify.

Let us know if it does the trick and we're here if anything else comes up 🙂