songs i never downloaded appear in my local files

[gcfsof]

Plan

Premium

Country

Device

iphone xr and macbook pro

Operating System

latest ios and macos

My Question or Issue

i transferred all of my mp3 to my Spotify File on the Files app on my phone and turned on the Local File setting on the spotify app and there’s songs i have NEVER downloaded on that playlist. i looked on my downloaded/purchased tabs on my apple music and in my itunes and i don’t see those songs at all. i also checked on my mac book and those songs aren’t there either 😭 all the other songs i know i put in my files are there so there’s no issue there. but the songs i haven’t downloaded or purchases are on the playlist and i have no idea how to remove them. when i click on them, it says that the song hasn’t been downloaded. i downloaded those songs and put them in the file hoping it’ll allow me to remove it but it just duplicates it and will only remove the new version i added 😞

[MihailY]

Hey @gcfsof,

Thanks for reaching out.

To be sure we understand you correctly, can you please describe your issue in more detail and provide some screenshots or a short video of how things look on your end? Do these songs appear in the Local Files folder or in a playlist in Your Library? Have you tried a clean reinstall of the app?

Keep us posted.

[gcfsof]

hi! yes of course. so when i decided to listen to my local files on spotify, i saw that there were songs that i have never downloaded/purchased appearing on that file. when i click on them, it says that it’s not downloaded. so i went and looked where i must’ve added them or downloaded them but i haven’t. they don’t appear on my files app and they’re not in specific playlists in my library. those songs are only on my liked songs. yes i’ve tried a clean reinstall of the app. the quick one and the longer way. i also attached a screenshot of the songs i’ve purchased on itunes. those songs i know they appear in my local files but i just removed them. 

 

 

 

[Ivelina]

Thanks for the screenshots and details @gcfsof!

To test if it'll make any difference, go to Settings > Storage > Remove all downloads and then Clear the cache as these may be some leftover files causing issues. 

After that it's a good idea to toggle off and on the show Local Files setting within Spotify.

Let us know if it does the trick and we're here if anything else comes up 🙂

[ariri]

Hi I’m having the same issue, but clearing cache and removing downloads still doesn’t do anything. There’s 74 songs in my local files playlist that I don’t actually have downloaded or ever have that display the same message that @gcfsof has when I click on them. I only have this issue on the mobile app on my iPhone. My Spotify local files playlist on my Mac doesn’t show these extra songs.

[Ivelina]

Hey there @ariri,

Welcome to the thread and thanks for the info! It's great that you've already performed some troubleshooting steps as it helps with the investigation.

As you mentioned that these files don't appear on Mac, to be on the safe side, could you go to the Files app on your iPhone and go through the local files that you've added, as well as check if there are some folders with content?

Specifically go to On My iPhone > Spotify and remove any folders/files that you don't recognize (you might need to log out > back in to resync the app).

Let us know if this makes a difference.

[Beastunegb]

I had the same problem, and the solutions above did not help. However, if you swipe left on the local file playlist, they will be added to the liked songs and then can be removed from both the liked song and local file at the same time. I only had like 20 random songs so I just remove them manually.