songs stop after 5 seconds

[#1]

Hi, every 4-10 songs my song stops at 5 seconds, even the downloaded ones! please help me

[Kiril]

Hey there,

Welcome to the Community!

Sounds like your app might be having a cache-related issues of some sort. Keep in mind that sharing with us  what is your device's model and operating system, plus your exact Spotify version would really help us to investigate and advise you better since the very beginning. Nevertheless, what we can still recommend you as a first step here is to perform a clean reinstall of the app. Follow the linked steps relevant for your specific platform which ensure that no previously cached data will cause interference with the new installation of your app.  See if this will make things work as expected.

Hope this helps. Let us know how you get on.