Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Free

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7175 Views
  • 49 replies
  • 6 likes
  • Other
  • 7175 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19138 Views
  • 9 replies
  • 2 likes
  • Other
  • 19138 Views
  • 9 replies
  • 2 likes

Okay Google play playlist.. (doesn't exist)

Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say "okay Google play playlist Jazz" ..... Google changes to jazz ..... Then as soon as I say "oka...

  • Music Fan
  • ...ime     Who else is havkng this issue?    Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&n...
  • thaghostza
  • Music Fan
  • 786 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Really loud adds / commercials

Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying. I hope this is just oversight not intentional forcing me to pa...

  • Newbie
  • Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying.   I ...
  • Xenia
  • Moderator
  • 1108 Views
  • 5 replies
  • 5 likes
  • Account
    Free
    Other
  • 1108 Views
  • 5 replies
  • 5 likes

Superuser Contribution Where is my purchased music?

A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it? We both don't even know the artist anymore...

  • Casual Listener
  •  A few months ago I purhased some music for my dad.    Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it...
  • Katerina
  • Spotify Legend
  • 3338 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Security
    Subscription
  • 3338 Views
  • 7 replies
  • 0 likes

PS4 can’t link accounts

I’m trying to listen to music on my ps4 but when I got to listen to music is tell me to link my account I had done this about a year ago and it been working just fine until about last week. It tell me once again to link my account but when I do so it...

  • Visitor
  • I’m trying to listen to music on my ps4 but when I got to listen to music is tell me to link my account I had done this about a year ago and it been working just fine until about last week. It tell m...
  • 934 Views
  • 0 replies
  • 2 likes
  • Free
    Login
  • 934 Views
  • 0 replies
  • 2 likes

Specific songs stopped working on ps4

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4.My list contains the six albums that are on spotify. until recently, all six albums had been working just fi...

  • Casual Listener
  • Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4. My list contains the six albums that are on spotify. un...
  • Nico
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 533 Views
  • 1 replies
  • 0 likes

please explain why I shouldn't delete you're app

I cant play the songs I want on my playlist why have a playlist if you cant play the songs on the playlist.....you're answer goes on my reddit with over 450000 followers...why shouldn't I publicly humiliate you're company...please explain now....ps.....

  • Casual Listener
  • I cant play the songs I want on my playlist why have a playlist if you cant play the songs on the playlist.....you're answer goes on my reddit with over 450000 followers...why shouldn't I publicly h...
  • Fred
  • Community Legend
  • 825 Views
  • 3 replies
  • 0 likes
  • Free
  • 825 Views
  • 3 replies
  • 0 likes