Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Windows

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15599 Views
  • 100 replies
  • 10 likes
  • Other
  • 15599 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20909 Views
  • 9 replies
  • 2 likes
  • Other
  • 20909 Views
  • 9 replies
  • 2 likes

Spotify Connect - Multiroom

I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would allow me to stream the same audio to my chromecast audio and desktop pla...

  • Newbie
  • I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio   I also regularly listen from my desktop.   If spotify would all...
  • magnuswestermar
  • Casual Listener
  • 26581 Views
  • 7 replies
  • 47 likes
  • Linux
    Mac
    Web Player
    Windows
  • 26581 Views
  • 7 replies
  • 47 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • sbeat
  • Casual Listener
  • 7042 Views
  • 12 replies
  • 0 likes
  • Web Player
    Windows
  • 7042 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Greyed out songs

I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured those were premium-only or something, but having st...

  • Regular
  • I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured ...
  • greenmanja
  • Visitor
  • 655558 Views
  • 84 replies
  • 51 likes
  • Web Player
    Windows
  • 655558 Views
  • 84 replies
  • 51 likes

Superuser Contribution Artist names showing in Japanese

Hi, I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify worked marvellously for months, until suddenly, since yesterday,...

  • Newbie
  • Hi,   I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify...
  • wingarmac
  • Casual Listener
  • 9121 Views
  • 11 replies
  • 27 likes
  • Web Player
    Windows
  • 9121 Views
  • 11 replies
  • 27 likes

Solved!! "NOW PLAYING" removed from Web Player?

Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...

  • Casual Listener
  • Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
  • abh94114
  • Casual Listener
  • 4120 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 4120 Views
  • 6 replies
  • 0 likes

Superuser Contribution [BUG] Spotify Connect only shuffles 100 songs

When using Spotify Connect, Spotify only shuffles 100 songs of my playlist (containing 800+ songs). Steps to reproduce: (Perform all steps on Desktop, except opening Spotify - Android app when instructed)Normal Behavior (Desktop only):Open Spotify - ...

  • Casual Listener
  • ...n phone) Open Spotify - Android Connect to device: Android Toggle shuffle several times, noting "NEXT SONGS" populates with a random sampling of ONLY THE FIRST 100 SONGS. Spotify for Windows...
  • Dmitrу
  • Roadie
  • 14970 Views
  • 51 replies
  • 33 likes
  • Android
    bug
    shuffle
    spotify-connect
    Windows
  • 14970 Views
  • 51 replies
  • 33 likes

Solved!!Superuser Contribution Can't see profile followers

I'm not sure if this has been answered elsewhere, but I didn't see any other threads on it right off. I only recently started using Spotify even though I've had an account for awhile. Maybe I'm blind, but I see no way to view who is following me on S...

Followers.jpg
  • Casual Listener
  • ...Maybe I'm blind, but I see no way to view who is following me on Spotify. I thought it might have to do with my windows version of spotify, so I loaded up the web player and found it was missing a "F...
  • Vasil
  • Moderator
  • 11810 Views
  • 7 replies
  • 0 likes
  • Web Player
    Windows
  • 11810 Views
  • 7 replies
  • 0 likes

Using my free account in South Korea

Hello everyone, I recently moved to South Korea. I always used a free spotify account without problems with the web player. The first days in Korea I was able to login and listening music but after 1 week when I logged in again it was not possible to...

  • Casual Listener
  • Hello everyone,   I recently moved to South Korea.   I always used a free spotify account without problems with the web player.   The first days in Korea I was able to login and ...
  • MattSuda
  • Spotify Star
  • 16469 Views
  • 8 replies
  • 0 likes
  • Web Player
    Windows
  • 16469 Views
  • 8 replies
  • 0 likes

Why are the good functions being removed?

The radio funtion is where I want to start this little rant. You got rid of the radio. Then you added a "playlist radio" function that was horribly broken. It would have the same song listed 3 times out of 15 songs total? And even worse, I would set ...

  • Music Fan
  • ...isten to calming music. There is no way to get that music on Spotify so theres basically no way to listen to it now (since Windows Media Player doesn't want to work with the media files). I u...
  • rfieldy
  • Newbie
  • 1719 Views
  • 2 replies
  • 3 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1719 Views
  • 2 replies
  • 3 likes

Solved!! Surround Sound Issue in Windows Desktop Client but not in Web Player

I have the web player running along side the desktop app for testing purposes. I have Windows 10 with all updates, and the latest verison of Spotify Desktop App. I am a subscriber, and have enabled high quality streaming in the app. When I stream mus...

  • Casual Listener
  • I have the web player running along side the desktop app for testing purposes.   I have Windows 10 with all updates, and the latest verison of Spotify Desktop App.  I am a subscriber, a...
  • babboo65
  • Casual Listener
  • 6831 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 6831 Views
  • 4 replies
  • 0 likes

Spotify Plugins and Marketplace

Wnat to increase margins spotify, allow more 3rd party development. Create a market place within app for 3rd party plugins and services ie lyrics, new user interface addons for music player, etc. Control the marketplace by closely vetting premium plu...

  • Casual Listener
  • Wnat to increase margins spotify, allow more 3rd party development.  Create a market place within app for 3rd party plugins and services ie lyrics, new user interface addons for music player, et...
  • dcampagne
  • Newbie
  • 9297 Views
  • 4 replies
  • 6 likes
  • Mac
    Web Player
    Windows
  • 9297 Views
  • 4 replies
  • 6 likes

Solved!! Can't play music in web player or desktop app.

I'm a Spotify Premium user on Windows 10 and I've been unable to play my music in the desktop app or in the web player today. There are a few different things it does to me:1. If I'm streaming, it plays for a couple seconds, then goes silent even tho...

  • Casual Listener
  • I'm a Spotify Premium user on Windows 10 and I've been unable to play my music in the desktop app or in the web player today. There are a few different things it does to me: 1. If I'm s...
  • terryorletsky
  • Newbie
  • 1500 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 1500 Views
  • 2 replies
  • 0 likes

Chromecast support from desktop and web.

I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.

  • Casual Listener
  • I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.
  • MattSuda
  • Spotify Star
  • 902 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 902 Views
  • 2 replies
  • 0 likes

Poor sound quality (premium) on certain tracks

I like the Spotify service, but a couple of tracks in my playlist sounded like bad MP3 rips. I started a premium trial with the hope the tracks in question would sound a lot better. They sound exactly the same... bad. Here's the tracks of which I spe...

  • Casual Listener
  • ...ttps://play.spotify.com/track/45a1TG2FMnenctxaSs7nKU   Thoughts anyone?  I'm using the the web version (play.spotify.com) on windows 7, Steinberg MR816x audio interface, Genelec 8020 m...
  • maitolaulu
  • Casual Listener
  • 3148 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 3148 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nobody cant find my public playlist

I'm making playlists public to other users, but when I searched for my playlists on a friend's account I couldn't find them. I want people to find my playlists directly through the search and not just via my account. I'm using Spotify 1.0.42.151.g19d...

  • Casual Listener
  • I'm making playlists public to other users, but when I searched for my playlists on a friend's account I couldn't find them. I want people to find my playlists directly through the search and not jus...
  • Elena
  • Moderator
  • 2364 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 2364 Views
  • 3 replies
  • 1 likes

Solved!! Everything except rap!

I want a staion to play a wide selection of music.I want to hear selections from every gender EXCEPT Rap ( Any song that is all or has sections of monotone chanting ). I am also not a fan of music that was generated by a rythym machine. The sation sh...

  • Casual Listener
  • I want a staion to play a wide selection of music. I want to hear selections from every gender EXCEPT Rap ( Any song that is all or has sections of monotone chanting ).  I am also not a fan of ...
  • jaimogoff
  • Visitor
  • 4620 Views
  • 5 replies
  • 3 likes
  • Linux
    Mac
    Web Player
    Windows
  • 4620 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify Web player stops 9-10 seconds in song after a couple minutes of playing

I've just been using premium a couple of days ago so I don't know if this is an old issue or not. The web player eventually stops playing 9-10 seconds in a song every couple minutes. When I tried using my phone to play those songs, they work and this...

  • Casual Listener
  • I've just been using premium a couple of days ago so I don't know if this is an old issue or not. The web player eventually stops playing 9-10 seconds in a song every couple minutes. When I tried usi...
  • user-removed
  • Not applicable
  • 1412 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 1412 Views
  • 3 replies
  • 1 likes

Solved!! Why can't I find podcasts on desktop?

I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?

  • Newbie
  • I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?  
  • dogma00
  • Regular
  • 47147 Views
  • 22 replies
  • 3 likes
  • Web Player
    Windows
  • 47147 Views
  • 22 replies
  • 3 likes

Login with email instead of username

Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when I fill my email it always failed to login. What is that mean? I can...

  • Casual Listener
  • Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when&n...
  • FrostburnSpirit
  • Casual Listener
  • 5823 Views
  • 5 replies
  • 2 likes
  • Linux
    Mac
    Web Player
    Windows
  • 5823 Views
  • 5 replies
  • 2 likes