Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Alexa

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 15157 Views
  • 27 replies
  • 3 likes
  • 15157 Views
  • 27 replies
  • 3 likes

Superuser Contribution Trouble with 2 Alexa's Echo Dots and Spotify DUO

Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...

  • Visitor
  • ...hing is that when I ask Alexa to play music in one devices the other one stop playing and start playing the song that I asked to play in the first device. I've checked and both have their individual s...
  • Nkinsey
  • Visitor
  • 12753 Views
  • 9 replies
  • 3 likes
  • Alexa
    Duo
    Echo
  • 12753 Views
  • 9 replies
  • 3 likes