Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 124910 Views
- 82 replies
- 10 likes
- 124910 Views
- 82 replies
- 10 likes
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Help categories
Account & Payment
Using Spotify
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14911 Views
- 27 replies
- 2 likes
- 14911 Views
- 27 replies
- 2 likes
Solved!! Debit Card Payment Failed
PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...
- ...ebit card for payment details, I always get an error "Payment failed". However, I contacted my card issuer and they have not received any transaction request from spotify and my debit card works e...
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- Spotify Star
- 30882 Views
- 10 replies
- 1 likes
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carddebitDebit CardPaymentPayment ProblemsPremium
- 30882 Views
- 10 replies
- 1 likes
Solved!! Someone is using one of my cards to pay another subscription
CountryMéxico My Question or IssueWell, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never use that card for online payments)
- Country México My Question or Issue Well, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i n...
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- Casual Listener
- 1995 Views
- 2 replies
- 0 likes
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cardsin permisoSubscriptiontarjeta
- 1995 Views
- 2 replies
- 0 likes
[Subscription] Buying gift card from free plan account
PlanFreeCountry Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it just related to country? Ooor Im just blind and cant find the proper page Thanks...
- Plan Free Country Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it j...
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- Casual Listener
- 2210 Views
- 2 replies
- 1 likes
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cardgiftSubscription
- 2210 Views
- 2 replies
- 1 likes
"Card is from a country where there is no spotify"
I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...
- I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...
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- Spotify Star
- 661 Views
- 1 replies
- 0 likes
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cardcountryPremium
- 661 Views
- 1 replies
- 0 likes
Question about promotions and giftcards
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...
- Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium....
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- Spotify Star
- 585 Views
- 1 replies
- 0 likes
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balancecardgiftGift Cardgift card balancePaypromotion
- 585 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is not accepting my card to pay
Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!
- Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!
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- Moderator
- 261 Views
- 1 replies
- 0 likes
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cardPremium
- 261 Views
- 1 replies
- 0 likes
Updating Payment Issue
Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying the student discount since February. How can I update my payme...
- Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying t...
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- Spotify Star
- 992 Views
- 1 replies
- 0 likes
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cardPaymentsUpdate
- 992 Views
- 1 replies
- 0 likes
Solved!! Payment method change
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...
- Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it a...
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- Community Legend
- 1243 Views
- 3 replies
- 0 likes
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cardcreditmethodPaymentprepaid
- 1243 Views
- 3 replies
- 0 likes