Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 120774 Views
- 78 replies
- 10 likes
- 120774 Views
- 78 replies
- 10 likes
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14414 Views
- 27 replies
- 2 likes
- 14414 Views
- 27 replies
- 2 likes
Solved!!Superuser Contribution Impossible to change country AND payment method at the same time
PlanPremiumCountryFrance to Belgium My Question or IssueI moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments have remained on my French VISA card, smoothly. My French VISA card is...
- Plan Premium Country France to Belgium My Question or Issue I moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments h...
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- Visitor
- 13839 Views
- 15 replies
- 1 likes
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countryPaymentPremium
- 13839 Views
- 15 replies
- 1 likes
Solved!! Do I have to pay for the Premium again after changing the region in the settings?
My Question or IssueI live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in the settings to USA and add an American payment method,...
- ...ubscription still be valid for 1 year despite the region change? Thank you for your answers! Plan Premium (for 1 year) Country Turkey (planning to move to USA for 9 months)
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- Spotify Star
- 477 Views
- 1 replies
- 0 likes
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countryPremiumregion
- 477 Views
- 1 replies
- 0 likes
Unable to apply student discount when trying to switch country.
PlanPremiumCountryWould like to change to UK from Singapore.DeviceDesktopOperating SystemWindows My Question or IssueHi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registered in S...
- Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows My Question or Issue Hi, I would like to switch my account to a UK-based one a...
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- Spotify Star
- 487 Views
- 1 replies
- 0 likes
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countrylocationPaymentPremium
- 487 Views
- 1 replies
- 0 likes
Superuser Contribution Changing country with payement information does not work. UK to Luxembourg
I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement information to a Luxembourgish card by clicking on the "Cha...
- I moved to luxembourg back to my Famillyhome. I want to set up a family spotify, but I assume I will need to change my country (currently set to UK). This does not work I changed my payement i...
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- Casual Listener
- 1815 Views
- 6 replies
- 1 likes
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countryFamily PlanLuxembougPayementuk
- 1815 Views
- 6 replies
- 1 likes
Premium for Students
Plan PremiumCountryCanadaDeviceiPhone 7PlusOperating SystemiOS 10 My Question or IssueI used to be subscribed to the premium students in spotify UK and my discount code lasts until 2020. However, I want to switch to the premium students discount in C...
- Plan Premium Country Canada Device iPhone 7Plus Operating System iOS 10 My Question or Issue I used to be subscribed to the premium students in spotify UK and my discount c...
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- Community Legend
- 426 Views
- 1 replies
- 0 likes
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countryPremiumStudent
- 426 Views
- 1 replies
- 0 likes
Wrong Currency
Plan: PremiumCountry: FinlandNationality: SwedenCurrency: Euro Device(Google Pixel 2 XL & Macbook Pro)Operating System(Android & OS X El Capitan) My Question or IssueHi, I'm Swedish, but I'm living in Finland.I recently changed my payment plan to Pay...
- Plan: Premium Country: Finland Nationality: Sweden Currency: Euro Device (Google Pixel 2 XL & Macbook Pro) Operating System (Android & OS X El Capitan) &n...
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- Spotify Star
- 574 Views
- 1 replies
- 0 likes
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countryCurrencyPaymentSubscription
- 574 Views
- 1 replies
- 0 likes
"Card is from a country where there is no spotify"
I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...
- I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...
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- Spotify Star
- 657 Views
- 1 replies
- 0 likes
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cardcountryPremium
- 657 Views
- 1 replies
- 0 likes
Hungarian credit card is not accepted & can't change country
I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But Spotify is supposed to be available in Hungary For some reaso...
- I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But S...
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- Spotify Star
- 404 Views
- 1 replies
- 0 likes
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countryCredit CardHungary
- 404 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot change my country
I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, and I want to change the country so I can also chang...
- I know there are several posts with the same question, but I still cannot change my country. I used to live in Argentina (this is the country in my account right now) and now I'm living in Ireland, a...
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- Roadie
- 397 Views
- 1 replies
- 0 likes
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Accountcountry
- 397 Views
- 1 replies
- 0 likes
Kann ich meinen Trial Premium Account auch in Deutschland weiterverwenden?
Ich habe vor kurzem einen Trial Account in AT um 99c aktiviert. Bei meinen Kontoeinstellungen ist AT grau hinterlegt - ich kann da Land also nicht abaendern. Wisst ihr ob ich den Trial Account trotzdem in Deutschland weiterverwenden kann?Vielen Dank ...
- ...rotzdem in Deutschland weiterverwenden kann? Vielen Dank I recently activated a trial account in Austria. As I am moving to Germany soon, I was wondering if I can change my country and continue u...
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- Spotify Star
- 327 Views
- 1 replies
- 0 likes
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countrySubscription
- 327 Views
- 1 replies
- 0 likes
Family Subscription change Country
Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...
- ...uestion. 1. If I changed the country from Malaysia to Thailand, will my family member follow me? 2. Before I use the Family Plan, I used to use Yearly Plan. When I use Family Plan Spotify didn't r...
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- Spotify Star
- 623 Views
- 1 replies
- 0 likes
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country
- 623 Views
- 1 replies
- 0 likes
Can't change country
I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing page which I do not want to sign up for. When I go ba...
- I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing p...
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- Spotify Star
- 465 Views
- 1 replies
- 0 likes
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AccountcountrySpotify Premium
- 465 Views
- 1 replies
- 0 likes
Need Payment method to change country
Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been told I'll be charged a tax fee for state tax but it's poin...
- ...een told I'll be charged a tax fee for state tax but it's pointless cause I'm not even using the program in the US. I want to change my Premium account country from US to Japan, where I live. T...
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- Community Legend
- 3043 Views
- 1 replies
- 0 likes
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convenience storecountryJapanPremium
- 3043 Views
- 1 replies
- 0 likes