Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Thursday
Gigiss22
Visitor
124910 Views
82 replies
10 likes

124910 Views
82 replies
10 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
14911 Views
27 replies
2 likes

14911 Views
27 replies
2 likes

Superuser Contribution Student premium change country from US to Canada.

PlanStudent PremiumCountryCanada DeviceXiaomi Mi 9 liteOperating SystemAndroid My Question or IssueHello all,I was a student in the US and I subscribed to Spotify student premium in the US. Now, I moved to Canada to continue my studies and here is my...

haysoul
Newbie
Plan Student Premium Country Canada Device Xiaomi Mi 9 lite Operating System Android My Question or Issue Hello all, I was a student in the US and I subscribed to Spotify ...
2022-03-19 1:53:54 PM
2022-03-20 9:34:53 AM
Ver
Spotify Legend
480 Views
1 replies
0 likes
country change
payment methods
Student Discount Canada
student premium
Student premium help

480 Views
1 replies
0 likes

Does 1-year subscription lose when I change country in payment?

I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will it be charged when my current subscription end?

harrymcfilly
Visitor
I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will ...
2020-05-22 8:49:23 PM
2020-05-22 9:44:09 PM
Billy-J
Spotify Star
715 Views
1 replies
0 likes
country change
Premium
Subscription

715 Views
1 replies
0 likes

Country change issue and now overcharged

My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortunately I couldn't change my country to Singapore bec...

23473601
Casual Listener
My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortun...
2020-02-07 3:15:16 AM
2020-02-08 5:09:36 AM
23473601
Casual Listener
634 Views
2 replies
0 likes
Account
country change
Subscription

634 Views
2 replies
0 likes

Solved!! Changing Country Question

HiIf I change country, will I lose my existing playlists?Thanks

francofantazia
Regular
Hi If I change country, will I lose my existing playlists? Thanks
2019-06-23 4:45:13 AM
2019-06-23 5:57:20 AM
OneByBoo
Roadie
533 Views
1 replies
0 likes
country change

533 Views
1 replies
0 likes

Solved!! Will my saved tracks and playlists survive a change in country?

Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country. I found this article - https://support.spotify.com/ca-en/accou...

PeterKelly82
Regular
Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country. I ...
2019-03-29 3:21:12 PM
2019-03-29 5:18:28 PM
Bittencourt
Spotify Star
1271 Views
3 replies
0 likes
canada
country change
save data

1271 Views
3 replies
0 likes

Solved!! changing country

PlanPremiumCountry US and moved to SADevice(iPhone Operating System(iOS 10) My Question or Issue since Spotify now available in Suadi Arabia I'm going to change country but I`m afraid that changing countries could delete some songs on my music librar...

AbdullahQh_
Newbie
Plan Premium Country US and moved to SA Device (iPhone 😎 Operating System (iOS 10) My Question or Issue since Spotify now available in Suadi Arabia I'm going t...
2018-11-14 9:32:43 AM
2018-11-14 10:24:42 AM
jsannn
Community Legend
426 Views
1 replies
0 likes
country change
Premium
Subscription

426 Views
1 replies
0 likes

Can't change my country nor payment method

I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over to the account detail page, I can't change my countr...

LeonTermote
Casual Listener
I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over t...
2018-05-19 2:01:13 PM
2018-05-19 5:57:51 PM
Maxim
Spotify Star
380 Views
1 replies
0 likes
Account Details
country change
Payment
Premium

380 Views
1 replies
0 likes

Superuser Contribution Form of Payment issue

Hello,So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my account's configurations, so I go to settings to change ...

patriciadsf
Newbie
Hello, So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my acc...
2018-04-07 11:05:10 PM
2018-04-09 3:00:32 PM
SergioDavid
Roadie
1054 Views
1 replies
0 likes
country change
Payment Problems
Subscription

1054 Views
1 replies
0 likes

Solved!! I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade?

I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit card. I understand Spotify isn't available in Sout...

user-removed
Visitor
I live in Hong Kong, but only have a South African credit card. How can I 'hack' a way to upgrade my account to premium? I tried paying via PayPal, but Spotify picked up it was a South African credit...
2017-12-31 4:50:38 AM
2018-01-02 4:34:14 AM
user-removed
Not applicable
1805 Views
3 replies
1 likes
country change
Credit card not accepted
credit cards
Premium help
Premium Paypal

1805 Views
3 replies
1 likes

Cant use canadian credit card to change from australian subscription

I have an Australian subscription but am currently living in Canada. Whenever I try to change to Canada firstly it is asking for a charge in Euro. Still when I try use either of my canadian cards I get the error message "Oops, seems your card or paym...

jacksonritter
Newbie
I have an Australian subscription but am currently living in Canada. Whenever I try to change to Canada firstly it is asking for a charge in Euro. Still when I try use either of my canadian cards I g...
2017-09-16 1:12:42 AM
281 Views
0 replies
0 likes
country change
Credit Card
Subscription

281 Views
0 replies
0 likes

Changing countries for premium users is annoying, unnecessary and downright stupid

It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to change the country NO MATTER where they **bleep**ing come ...

DarthKythos
Newbie
It is one of the WORST systems I've ever seen. You pay the app and you get WORSE profil control then someone who's using it for free. That's complete BULL**bleep**. Allow the premium users to c...
2017-07-06 2:12:12 AM
228 Views
0 replies
0 likes
country change

228 Views
0 replies
0 likes

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Topics with Label: country change

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