Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: PC

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 14449 Views
  • 27 replies
  • 2 likes
  • 14449 Views
  • 27 replies
  • 2 likes

Superuser Contribution Advertising is frequencly all 15 minutes

PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...

  • Composer
  • Plan Free Country France Device Laptop  HP   Operating System Windows 10  version 20h2 OS :19042.844   My Question or Issue why the ads run every 15 minutes and it...
  • Flanstario1
  • Composer
  • 620 Views
  • 2 replies
  • 1 likes
  • Free
    PC
  • 620 Views
  • 2 replies
  • 1 likes

Payment for Premium not Working

PlanFreeCountry USA DeviceIphone 11Operating SystemiOS 13.4.1 My Question or IssueMy subscription just ran out a day or two a go however it won't let me purchase a premium subscription again? it keeps telling me to try again and I've tried on my phon...

  • Casual Listener
  •   Plan Free Country  USA   Device Iphone 11 Operating System iOS 13.4.1   My Question or Issue My subscription just ran out a day or two a go however it won't let me p...
  • OneByBoo
  • Roadie
  • 755 Views
  • 5 replies
  • 1 likes
  • PC
  • 755 Views
  • 5 replies
  • 1 likes