Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: setup

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 14908 Views
  • 27 replies
  • 2 likes
  • 14908 Views
  • 27 replies
  • 2 likes

Solved!! Can't join a Duo plan

Plan: DuoCountry: UKDevice: Mac, PC, iPhone My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen saying "There was a problem. Please try again later." (this has been...

  • Casual Listener
  • Plan: Duo Country: UK Device: Mac, PC, iPhone   My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen sayi...
  • Noname66467
  • Visitor
  • 22147 Views
  • 6 replies
  • 1 likes
  • Duo
    Login
    setup
  • 22147 Views
  • 6 replies
  • 1 likes