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Topics with Label: Different Language

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 168785 Views
  • 32 replies
  • 9 likes
  • 168785 Views
  • 32 replies
  • 9 likes

Ads in premium

Since of today, ads are being played during podcasts. Not only do I have a premium account, which means I should not have any ads at all, the ads that are being played are in a different language. I have logged out I have reinstall the app on my phon...

  • Casual Listener
  • ...have logged out I have reinstall the app on my phone, but still the problem occurs.   Plan Premium (family) Country Netherlands Device/Operating System iPhone 7/iOS 12.0.1    
  • Billy-J
  • Spotify Star
  • 1964 Views
  • 3 replies
  • 0 likes
  • Different Language
    Premium
    Premium family
  • 1964 Views
  • 3 replies
  • 0 likes