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Topics with Label: lost

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 166955 Views
  • 32 replies
  • 9 likes
  • 166955 Views
  • 32 replies
  • 9 likes

Solved!! Lost my credit card

Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...

  • Casual Listener
  • Hello all,   I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at a...
  • 31fcgas343mq7ttlndmh
  • Visitor
  • 1289 Views
  • 3 replies
  • 0 likes
  • Credit Card
    lost
    Payment
  • 1289 Views
  • 3 replies
  • 0 likes

Lost all playlist?

I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with you your playlist not delete all, right?? Also, I see two p...

  • Newbie
  • I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and  it has all disapeared. Joining the family should take with y...
  • Maxim
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • lost
    Playlists
  • 477 Views
  • 1 replies
  • 0 likes